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Ulasan untuk Four Points By Sheraton Nairobi Airport

4 out of 5
Four Points By Sheraton Nairobi Airport
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 518 dari 732 ulasan" "
Penilaian 8 - Bagus. 138 dari 732 ulasan" "
Penilaian 6 - Cukup Baik. 32 dari 732 ulasan" "
Penilaian 4 - Buruk. 21 dari 732 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 732 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Margaret

Disukai: Fasilitas
From the moment I made the reservation it went smoothly. I was particularly impressed by the prompt responses of the hotel staff… they were very kind and reassured me. Thank you very much. We’ll be back.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 24 Mei 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Larry, The Woodlands

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Mei 2024
Dear LarryOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Sandra

Disukai: Kondisi & fasilitas properti
Great client service
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 15 Mei 2024
Dear SandraOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Sandra

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Arrived in the rain and dark so not seen the property outside but inside lovely and great care taken to make us feel welcome
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 7 Mei 2024
Dear SandraOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Toshiya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 25 Apr 2024
Dear ToshiyaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bagus

Adesoye

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As far as Airport hotels goes, this property ticks all the boxes and offers more. the property is fresh and extremely well managed. The plus is the rooftop restaurant. the room sizes are good for the weary traveller that needs comfort. The airport pick up and shuttle to the airport 24/7 was reliable. This is very important when you arrive late and need to catch an early flight. I will stay here again if the need arises.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Apr 2024
Dear AdesoyeOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Naveen

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Short stay accomodate to serve the breakfast 4:00 am
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 16 Apr 2024
Dear Naveen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 Sangat Bagus

Job

Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 7 Mei 2024
Dear Job On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

8/10 Bagus

Tabitha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is my second time visiting four points. I love how convenient it is. After a 20 hour flight the bed was so comfortable. I felt well rested in the morning. The breakfast buffet has so much variety, fresh and delicious. The staff are all excellent from the free shuttle pick up to the staff at the buffet. The only issue which was quickly resolved was empty soap in the shower and hand towels.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 19 Apr 2024
Dear TabithaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Aleksey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place and stuff are friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 15 Apr 2024
Dear Aleksey On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Doug

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 13 Apr 2024
Dear DougOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bagus

Alick

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good for staying overnight when transiting
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 6 Apr 2024
Dear AlickOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Peterson

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic staff and facility overall. I would like to give a shout out to airport shuttle drivers Charles and Isaiah, front desk Evelyn and Jacklyn, spa coordinator Catherine, Gym trainer Samuel. I highly recommed Four Point Sheraton-Nairobi Airport.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 5 Apr 2024
Dear Peterson On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Karim

Menginap 1 malam pada bulan April 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 23 Apr 2024
Dear Karim On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Patrick TSHILOMBA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
J’étais très bien prise en charge…
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 30 Mar 2024
Dear Patrick TshilombaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bagus

Mark, Pomona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient, comfortable
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 25 Mar 2024
Dear Mark On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Near to airport friendly staff, excellent breakfast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 20 Mar 2024
Dear WilliamOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Deborah

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 20 Mar 2024
Dear DeborahOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Julie, Chingford

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel staff are really helpful and knowledgeable. The hotel itself is within the airport and they have a shuttle service to and from JKIA. It has a relaxing rooftop bar, restaurant and pool. For the early risers breakfast starts at 5am every day of the week.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 4 Mar 2024
Dear JulieOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Tracy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a long flight, I always appreciate the shuttle service provided by the hotel and the 5 minute drive that it takes to arrive at the hotel. The hotel itself is super clean, the staff are always helpful and friendly, and the rooms and food are excellent. The 5th floor pool area is beautiful.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 28 Feb 2024
Dear TracyOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 Cukup Baik

Eileen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Property is old and needs renovation. The Crown Plaza is a much better option for travelers.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 12 Mar 2024
Dear Eileen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Sangat Bagus

MARK, PEOSTA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Get nice hotel, close to the airport.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 26 Feb 2024
Dear Mark On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 Sangat Bagus

James

Disukai: Fasilitas
Beautiful hotel very safe great bar / restaurant and roof pool
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 26 Feb 2024
Dear JamesOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Feb 2024
Dear LisaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Amy, Chicago

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property and lively atmosphere.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Feb 2024
Dear Amy On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

eirik

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel close to airport, amazing courtesy pick up at airport, reception staff very polite and helpful. Complementary dinner due to slight delay in the room being ready. Fantastic breakfast with fresh made foods and hot and warm dishes. I would rate this hotel to same standard as Asian 5 star hotels and amongst the very best in Nairobi
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Feb 2024
Dear EirikOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Tayo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Peter and Robert and the kitchen staff were very nice
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 22 Feb 2024
Dear Tayo On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bagus

Dena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
High quality cookie-cutter airport hotel
Obviously,proximity to airport is the draw here. My plane was met as expected, and there is a shuttle going to the airport every 5 minutes. Lots of airline employees use this, which may be why it feels so cold and impersonal, compared to other hotels I have stayed in in Nairobi. Room was small-ish but adequate. Nice bathroom and great shower. Good breakfast buffet, nice restaurant, pretty swimming pool.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 17 Feb 2024
Dear DenaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 Sangat Bagus

Michele

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 17 Feb 2024
Dear MicheleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Adrian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 12 Feb 2024
Dear Adrian On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bagus

Karina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 9 Feb 2024
Dear Karina On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bagus

Jane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful Staff but Noisy Construction
Lovely hotel with amazing staff. However, they were doing construction during my visit and there was a great deal of noise disturbance overnight.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 24 Jan 2024
Dear JaneOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

4/10 Buruk

Aegis

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 19 Jan 2024
Dear AegisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Terry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 19 Jan 2024
Dear TerryOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 Cukup Baik

Brian

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rooms weren’t ready. Close to airport.
Nice hotel. Very convenient proximity to airport. When we arrived to check in close to midnight, our rooms were not available yet to occupy.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 15 Jan 2024
Dear BrianOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Luis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was thoroughly impressed by this hotel. It was a stopover in between gorilla trekking in Rwanda and a safari in Masai Mara. The food was incredible and the staff were super attentive. The property itself has much more of a high end boutique hotel vibe. Highly recommended it!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 15 Jan 2024
Dear LuisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Alexandria

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Natasha Mwangi HOTEL MANAGER pada tanggal 5 Feb 2024
Dear AlexandriaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 Sangat Bagus

Hayley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely family stay for the day
Brilliant service, staff and food. All was great, thank you.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha pada tanggal 9 Jan 2024
Dear Hayley On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Hiromi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
プールもレストランもネイルもお部屋のクオリティも全て一流でした。
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Natasha pada tanggal 9 Jan 2024
Dear HiromiOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

2/10 Sangat Buruk

dale

Missing some of my personal things on checkout, I would not trust this hotel again
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 8 Jan 2024
Dear DaleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bagus

MARJORIE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Very short but good. Excellent service. The breakfast was great!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear MarjoireOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

6/10 Cukup Baik

Alison, New York

For a hotel near an airport I was hoping for a bit more fiexibility. I checked in at 4am but was refused a late check out.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear AlisonOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 Sangat Bagus

Florence

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel if you have a long layover in Nairobi. The spa, pool, gym and amenities were good. I’d definitely stay here again!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear Florence On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

2/10 Sangat Buruk

Neema

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Poor and rude service! Mini bar not checked before my stay and front desk kept asking about a wine bottle I had never seen. Definitely not a 4 star hotel - would give them a zero star.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear NeemaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 Sangat Bagus

Margaret, Einsiedeln

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 8 Jan 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every time I visit Kenya, I need to stay near the airport. I always choose the Four Points. They bend over backwards to make my stay comfortable and enjoyable. On this inbound trip my flight was delayed and I didn’t arrive until 3am. They were still at the airport to pick me up and the welcome at the hotel was warm and friendly.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear AndrewOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

6/10 Cukup Baik

Margaret, Einsiedeln

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 8 Jan 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 Sangat Bagus

Larry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel makes me feel like I am home. The staff goes out of their way to take care of your needs. The food was also excellent.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear Larry On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 Sangat Bagus

Sanjeeva

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear SanjeevaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

8/10 Bagus

Sharon, Farnham

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Natasha pada tanggal 31 Des 2023
Dear SharonOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi