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Radisson Blu Hotel Nairobi Upper Hill

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Urban elegance in Nairobi's heart

Welcoming and comfortable, this urban oasis in Nairobi offers impeccable rooms and a spacious in-house gym. Delight in superb breakfast buffets and fantastic restaurant and bar areas, ensuring an unforgettable stay.

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp2.230.956
Rp2.788.695 total
includes taxes & fees
30 May - 31 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KES 7560
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: KES 7560

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 December to 1 February:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately KES 4400 for adults and from KES 2200 for children
  • Airport shuttle fee: KES 6300 per person (one-way)
  • Early check-in fee: KES 7560 (subject to availability)
  • Late check-out fee: KES 7560 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Radisson Blu Hotel Nairobi Upper Hill have a pool?

Yes, this property has an outdoor pool. One of the swimming pools is closed seasonally each year from December 21 until February 1.

How much does it cost to stay at Radisson Blu Hotel Nairobi Upper Hill?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Radisson Blu Hotel Nairobi Upper Hill on 30 May 2026 start from Rp2.230.956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Blu Hotel Nairobi Upper Hill pet-friendly?

No, pets are not allowed at this property.

How much is parking at Radisson Blu Hotel Nairobi Upper Hill?

Self-parking and valet parking are free at this property.

What time is check-in at Radisson Blu Hotel Nairobi Upper Hill?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of KES 7560 (subject to availability).

What time is check-out at Radisson Blu Hotel Nairobi Upper Hill?

Checkout is at noon. Late checkout is available for KES 7560 (subject to availability).

Does Radisson Blu Hotel Nairobi Upper Hill provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 6300 per person applies.

Where is Radisson Blu Hotel Nairobi Upper Hill located?

Located in Upper Hill, this luxury hotel is within 3 mi (5 km) of Nairobi Hospital, Kenyatta International Convention Centre and Royal Nairobi Golf Club. Nairobi National Museum and Nairobi National Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.0

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 171 out of 252 reviews
Rating 8 - Good. 58 out of 252 reviews
Rating 6 - Okay. 10 out of 252 reviews
Rating 4 - Poor. 6 out of 252 reviews
Rating 2 - Terrible. 7 out of 252 reviews

Reviews

Verified

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good. very comfortable hotel
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Quiet room. Great stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No greeting or help with bags but the receptionist helped us and gave us a washer when we asked (given we had just come from the Mara). Hot tub was good, fish and chips were excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern comfortable hotel.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Momodou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Facilities with professional and friendly staff. Great restaurants!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food options and the staff are wonderful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and beverages, rooms were comfortable and staff went out of their way to help guests. I felt safe here.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff service and comfortable

The room was clean and the bed was so comfortable. We experienced amazing service throughout the stay. We also used the spa and it was incredible.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Evans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, excellent food and wonderful facilities
Stayed 4 nights in Feb 2025
Verified

6/10 Okay

Silvia

Liked: Cleanliness
Disliked: Staff & service, amenities
Restaurant staff was inattentive and food was meager. The breakfast was poor, especially for the price. Room was nice and clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, very quiet, great tour guides and very clean. We had a great stay. Highly recommended.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

LIYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Bed is comfortable. Breakfast has good variety and the view at restaurant is beautiful. One issue is shower screen which cannot effectively block shower water.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities, room comfort

Amazing!

Great place to stay and very friendly staff
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly and helpful. Property very nice. Pricing a bit excessive.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Momodou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property with highly friendly and professional staff
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Obi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Radisson Blu Upper Hill is impeccable.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Highly recommend it

During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in quiet area. No local amenities, taxis required to get anywhere. Good pricing and recommended
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were, as we expected from our previous stay, wonderful. Mercy and Janet at the Reception Desk, Nicholas and Gabriel, and Wilson in Housekeeping. The condition of the property is immaculate! The hotel is definitely of the highest standard.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 5-star experience in every aspect

In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

We would like to thank you for the excellent service och exceptional service from all the Radisson Blu staff, that exceeded our expectations. Great thank you to Felix (pick up from the airport), reservation officer Thomas Mbogho, staff in the restaurant amongst others Esther, Caroline, Edward and the room service staff (I don't remember his name). Thank you very much all. Joshua & Joshua from Sweden
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Mercy and Janet in reception were patient and prompt in answering our questions. Nicholas was amazing in helping us settle into our room. He went the extra mile to work with the reception desk in getting us a more suitable room because the room we were first assigned smelled of fresh paint. Gabriel, the doorman, was just as helpful. Wilson, the housekeeper, did a magnificent job in cleaning our room and making sure we had a good supply of water and coffee! The staff in the Transportation and Tours Desk expertly arranged for a city tour for us. They assigned the most qualified driver, Jaguar. Jaguar did a fantastic job taking us to landmark spots of the city. He did a good job explaining the history and current situation of many of the places he took us to. I recommend him highly for that kind of tour. We got more than our money's worth. We had breakfast and dinner twice in the hotel restaurant. The buffet for both breakfast and dinner is very good--many delicious items. The dining staff, like the other staff in the hotel were courteous and professional. Overall, Radisson Blu, Upper Hill, is among the best hotels I have ever stayed in; and, being a frequent traveler, I have stayed in many! The property is superbly maintained, and the staff is without a doubt, the best!
Stayed 2 nights in Dec 2024