Search Castles in Nalagasdeniya

"予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。"

"Property has very spacious rooms and well maintained. Lovely Beach location although waves rough at this time. Food overall quality, very tasty and well presented. Staff very personable ,attentive and seeking to offer service especially Assistant Manager Siri, Dilen and Nilanga."

"A great boutique hotel in colonial style, extremely relaxing atmosphere with wonderful staff, super helpful in all matters."

"The staff was friendly and the stay was very comfortable."

"Hotel was really good, we enjoyed it"

"Great location and near everything.Room was a little bit tired and needs some freshing up.But seaview was great.Good brekfast and helpfull staff."

"wonderful staff. We had a very beautiful sea side room on the top floor. The pool is a bit small but the location to the sea makes up for the small pool. "

"Very friendly family staff superb food,and a nice pool a perfect place to rejardge your mind and Soul No children scream good for people who loves good English music 60-70th Best regards "

"This is a great budget-friendly place to stay. It is steps from a quiet beach. The owner is extremely friendly and helpful. 100% would stay again!"

"I’ve travelled a lot in my life and I can honestly say I’ve never experienced hospitality like this. Bernard and his team, Ravina and Mihin, were simply amazing ! Warm, friendly, attentive, and genuinely caring. From the moment I arrived I felt more like family than a guest. Bernard goes above and beyond to make sure you have everything you need, from delicious homemade breakfasts and dinners to great advice and little touches that make you feel truly looked after. Ravina and Mihin were just as...

"Good property near the beach. The suite was value for money as it was off season. Enjoyed the stay."

"Heel schoon en comfortabel verblijf. Hele goede wifi, en Airconditioning 2 schone zwembaden mooi aangelegde tuin. Op korte loopafstand van de hoofdweg met veel restaurants. Ontbijt beschikbaar en op zich goed.. maar traag gereserveerd en verkeerde volgorde. Eerst Fruit dan na 10 minuten het Ei, dan na 10 minuten de toast en de koffie en fruitsap pas na 40 minuten... Maar zou er zo weer terug keren... prima."

"Clean, comfortable and calm. Delicious breakfast and superb hosts. "

"New hotel, nice room, clean, friendly staff "

"The pool was amazing, the staff very friendly and the food really good!"

"Lovely serene location and not far from restaurants. Great staff, restaurant and rooms. No complaints at all"

"Great place to stay. Very clean staff were great. Only negative was that wifi was out for our 2 night stay. Great breakfast and pool was very nice. A wee bit out of the way, no shops or restaurants nearby, but very quiet and relaxing."

"The owner/host and housekeeping staff were very friendly and nice to talk to. They can arrange tuk tuk for the guests and home style food was so delicous. Due to its location, guests will need to have insects repellent spray applied at all time. Overall very nice stay at villa birdlake. "

"Fantastic place, very clean, very central, very friendly"