Cari Kastel di Nanuoya

"Room was large and beds very comfortable. Hot water ran out in the morning so cold shower for friend. Food was varied and tasty at breakfast and evening meal. Lovely bar serving a variety of drinks and cocktails. Staff very friendly and helpful"

"Loved all of it!!!! This is a beautiful and mystical hotel with lovely gardens and fine dining. There were so many beautiful rooms and the staff were exceptional."

"Few things were super impressive as follows: 1) All the staffs were so helpful, welcoming and always there for us when we needed. 2) If you prefer something that gives you a traditional vibes apart from a concrete high rise building this place is highly recommended. 3) The entire place was neat and clean along with worthy prices. Besides these nothing was found by me which is problematic or annoying. Long story short,I liked staying there."

"Room was spacious and nice. Welcoming 5 min massage was great and full body massage for fair price was very good. Whirlpool in sauna area was under maintenance. Service in restaurant was very bad. We ate their twice, both 15 min nobody cared about us, then once ordered nothing happened another 20 minutes, not even drinks came. Second day for breakfast same experience. Food though was good and prices fair. Definitely they have service issues in their restaurant."

"Lovely staff and service"

"Stayed here for 1 night but it was absolutely delightful! The staff was very hospitable, the amenities were great, location of the hotel relative to the touristy attractions was fantastic. The breakfast was a la carte but on point, room was decent sized and clean too. Gave us nothing to complain about. 9/10 and would highly recommend."

"Very welcoming and friendly hosts, and a delicious breakfast! The room was spotless and the location was perfect — close to everything while still being a lovely and peaceful place to stay. We really enjoyed our stay!"

"Truly an amazing stay - all the staff were wonderful (Shan was great and very helpful!). Food was wonderful and it was the perfect rest we needed."

"The views over the valley, the tea plantations and agricultural land are fantastic. The villa is set up on a hillside, about 3km out of town. It takes approximately a 10 min tuk tuk drive into town. The staff are absolutely lovely and extremely helpful. The hotel is beautifully presented, mostly made in wood and looking very smart. The room and bathroom were large, clean and well presented. The whole place is beautiful an dis surrounded by beautiful countryside. "

"建物、お部屋、ホスピタリティどれも最高なので、ぜひ泊まってください❗️ 街中から少し離れていますがpickmeで車を手配できるので問題ありませんよ。 チェックインの時のウェルカムドリンク＆スイーツから可愛かったし、バトラーの方も常に気を使ってくださいました。 テラスで頂いたアフタヌーンティーは最高でした💕 またエラに行くことがあれば、絶対にここに泊まります❗️"

"The staff at the hotel provided great customer service, friendly and awesome hospitality. The hotel rooms have great scenic views. I would recommend to all guests"

"Hotellet er i sin helhed godt til prisen og personalet var søde og hjælpsomme. Der var en del musik der støjede fra naboer, hvilket gjorde det svært at falde i søvn, hvilket var et stort minus for hotellet."

"イギリステイストの建物で中の設備や室内の小物がすごく素敵でした。残念ながらこちらの時間的な都合でティータイムを味わえませんでしたが、ホテルに着いたときに紅茶やスパイスでのおもてなしを受け、すごく嬉しかったです。ホテルのヘルプデスクの方も親切で、同じグループのホテル、ヘリタンスカンダラマへの問い合わせも電話でしてくれました。（こちらがお願いしましたが、すごく丁寧で対応も早かったです。） ディナーでは紅茶やスパイスを使ったカクテルをいただき、こちらならではの味を味わえました。 朝の茶畑の散歩がものすごく気持ちよかったです。"

"Decent property or a short stay. The dining experience was good. Close to Nuwara Eliya town centre but not walkable. Considering the fact the area is a hill station with cold/colder weather conditions, the room(s) need a better heating setup that can make the visitors feel comfortable inside the room."

"景色は素晴らしいが、エレベーターがないので不便です。換気が上手くいってないのか、料理の匂いが部屋でも気になりました。"

"We enjoyed our stay at Tea Plant, with a very spacious room offering a lovely view — thank you again for the upgrade. Dinner was also good and generous. However, the hotel really needs some refurbishment (leaks, worn furniture), and the staff could be a bit more professional"