Bagian depan properti

Ulasan untuk UNAHOTELS Napoli

4 out of 5
UNAHOTELS Napoli
Piazza Garibaldi, 9/10, Naples, NA

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 561 dari 1004 ulasan" "
Penilaian 8 - Bagus. 313 dari 1004 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 1004 ulasan" "
Penilaian 4 - Buruk. 21 dari 1004 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 1004 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Andrew Vladimir

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Sheryl

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome staff and amenities
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 25 Mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Martin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are superb, the hotel is stunning.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 23 Mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Maureen, Franklin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the location. In the heart of Piazza Garibaldi. Very walkable and tons of restaurants to choose from.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Alla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and clean rooms, very comfortable beds. We had a nice dinner at the hotels rooftop restaurant, food was very good.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 22 Mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Robin

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 22 Mei 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 14 Mei 2024
Dear Felix,thank you so much for such a positive review!We hope to see you back soon,Best regards

8/10 Bagus

Dorothy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
service en chambre ( petit dejeuner payant
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Betty, North Hampton

Bepergian bersama keluarga
Disukai: Kebersihan
We stayed for 5 days. On the first day, our assigned room had no internet service so we moved to another room. This was fine for 3 nights until the air conditioning stopped working…so, we moved to a third room for 2 nights. In this room the safety bar in the bath/shower was broken. We stayed there anyway because we were tired of changing rooms! Also, none of the three rooms had anywhere (drawers, shelves) to put anything.
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Staf & layanan
The room was loud and overrated
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Denise Mandy

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Schöne und saubere Zimmer, zentral gelegen. Unbedingt Ohrstöpsel mitnehmen, wenn man geräuschempfindlich ist, da die Feuerwehr sehr oft fährt, nachts die Müllabfuhr fährt und die Autofahrer dauerhaft hupen und die Wände sehr dünn sind. Wir hatten außerdem sehr viele Mücken im Zimmer. Wir können die Bar empfehlen die Drinks waren lecker und das Personal war sehr nett. Lediglich die Angestellten am Empfang waren sehr arrogant und unfreundlich. Alles in allem kann ich das Hotel weiterempfehlen.
Menginap 4 malam pada bulan Mei 2024

10/10 Sangat Bagus

Elena, Dallas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Strange area
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 22 Mei 2024
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Paolo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 4 Mei 2024
Gentile Paolo,desideriamo ringraziarla per il tempo dedicato a recensire il suo soggiorno che con nostra grande soddisfazione leggiamo esser stato di suo totale gradimento.Ci auguriamo di rivederla presto,Cordiali saluti

8/10 Bagus

Jagdish

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not far to walk
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Myles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

David, Juarez

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

8/10 Bagus

Jesus

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is good and near train and metro station. Staff is good.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Rex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a quiet retreat from the noise and chaos from the streets of Naples. The rooms were nicely appointed, beds comfortable, breakfast was excellent, and staff very accomodating.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 27 Apr 2024
Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

6/10 Cukup Baik

Dr. Johannes

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Central located but it was absolutely tooNoizy in the Night, we did not Sleep Moore than Two hours even in the de luxe room … Perfect Restaurant on the sixth floor and denies the rooftop terrace…
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 1 Mei 2024
Dear Guest,thanks for taking time to review your stay.We're sorry to read that you weren't able to sleep at the night for noises coming from the street, we are located in the main square of Naples, in a crowded, convenient and strategical area, for that we gave to you a room on a high floor, provided with sound proofing windows, to isolate chaos outside. We are sure you appreciated at least the proximity to central station and historical center and we hope to see you back soonBest regards

10/10 Sangat Bagus

Robert

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 27 Apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

antonella, Milano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the personnel were kindly and really supportive. I would recommend this hotel to my friends and back there Anto
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 1 Mei 2024
Gentile Antonella,desideriamo ringraziarla per la bellissima recensione, ci auguriamo di rivederla prestissimo!Cordiali saluti

6/10 Cukup Baik

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Staff tried to be helpful but experience was not great. We stayed one night and needed wi-fi to check in. First room (113) we moved in to: no wi-fi. We called down to reception and were told to pop down and they would set up. We unpacked and went down. We went back up and met a facilities guy and he couldn't get wi-fi.. He then took us to another room on the first floor. No wi-fi. He then took us to 324 on the 3rd floor and we had wi-fi. We then had to repack and move. The second room had poor light and was smaller but, by this time we were too tired to complain as had already lost an hour. We later noted it had a broken toilet seat. The roof-top restaurant staff worked hard and we had an enjoyable meal, although I ordered a Vodka Martini that was delivered warm (the manager removed it from the bill so thank you).
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 25 Mei 2024
Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location - literally opposite the main station. But this is a bit of a downside too as it’s pretty noisy all night. Reception staff are great - we wanted to go to pompei and there was a train strike on the line we were going to use. The man at reception took time to look online which lines were and weren’t open. Wrote down an alternative route and the times of the trains. Another receptionist drew on a map 3 pizza places he recommended. Very good service. Taxi to the airport was only 15 mins and 19 euros. I’d stay again.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 27 Apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Heidi

Disukai: Fasilitas
Close to train station. Nice roof top bar and restaurant. Excellent breakfast
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 1 Mei 2024
Dear Heidi,we'd like to thank you for taking time to review your stay and for having underlined the quality of breakfast service :)Wish to welcome you back soonBest regards

10/10 Sangat Bagus

Robert T

Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 4 Mei 2024
Dear Robert,thank you, it's been a pleasure to have you here :)Hope to see you back soonBest regards

10/10 Sangat Bagus

Rex

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ammenities were very good, staff was very accommodating and helpful.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 27 Apr 2024
Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

10/10 Sangat Bagus

Jason, Short Hills

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is conveniently located near main train station. Our room was big, nice, had big balcony with view of Vezuvius mountain. Room had big and nice shower room, good bed, electic kettle to make coffee and tea. Breakfast was also very good.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 1 Mei 2024
Dear Jason,thank you so much for such an amazing review, we are glad to have fullfilled your expectations and we hope see you back soon!Best wishes

8/10 Bagus

Giusy

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel ottimo in tutto anche nelle pulizie ,buona posizione unico nota negativa le signore alle reception un po' sbrigative sulle esigenze del cliente poi all' arrivo ci sono state consegnate le schede di accesso alla camera ,senza dare alcuna spiegazione e niente informazione sulla struttura .
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 30 Mar 2024
Gentile Sig.ra Giusy,grazie per il tempo speso a recensire il suo soggiorno; Siamo lieti di leggere che il soggiorno sia stato complessivamente di suo gradimento, ci spiace tuttavia constatare che non sia rimasta soddisfatta dell'accoglienza. Il nostro staff è sempre attento alle richieste dei nostri Ospiti anche quando in giornate come queste l'alta occupazione può in qualche modo rendere più difficile soddisfarle a pieno durante il check-in. Sarà nostra premura qualora desiderasse tornare da noi darle informazioni e spiegazioni aggiuntive.Grazie inoltre per le belle parole spese per la pulizia degli spazi comuni e privati: ci teniamo davvero molto.Con l'augurio che ciò avvenga,Cordiali saluti

10/10 Sangat Bagus

Roma

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari La Direzione pada tanggal 25 Apr 2024
Gentile ospite,grazie per aver lasciato una sua valutazione in merito al suo soggiorno a Napoli.Torni a trovarci presto.Cordiali saluti

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles gut wie erwartet..
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Dear Gerald,thanks for having chosen us and to trust in our service, it's been a pleasure to have you here and we hope to see you back next time, thanksBest wishes

8/10 Bagus

Joanna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good property in the heart of the Piazza Garibaldi which makes it super convenient for travel around Napoli and the rest of Southern Italy. The port is close, as is the Centro Storico, train station, and subways. Lots of shopping, restaurants, and cafes and neighborhood is bustling if a little gritty. I never felt unsafe- but it's definitely very good to keep an eye out and b e aware. As in any large metro area. The hotel staff were very helpful, kind, and considerate.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Dear Joanna,we wish to really thank you for this detailed and deep review. We highly appreciated your sensibility and your open minded suggestions as Naples is not different from any other metropolis in the world and the area sorrounding the Hotel could not appear welcoming but nothing bad happens, even thanks to Police rounds 24/7We hope to see you back soon!

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dinner - Restaurant Preise nicht gerade niedrig
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Dear Micheale,thanks for the review, we're glad your stay has been overall satisfying. As you kindly chose our restaurant on the terrace with an amazing view on Mt Vesuvius, we'd like to underline that our offer is daily-made by our Chef, nothing is prepacked and menu is constantly renewed in order to let our guests tasting real neapolitan cousine, thanksBest wishes

8/10 Bagus

Claudio, Torricella

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tutto bene solo un po’ rumoroso.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Gentilissimo Claudio,grazie per averci lasciato una recensione davvero positiva :)A presto,

10/10 Sangat Bagus

Joe

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Suite was nice… surrounding area was sketchy at night… dinner at hotel was good… breakfast was ok.. Be careful crossing the street as pedestrians don’t have the right of way…..
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Dear Joe,we wish to thank you for taking time to review your stay.We're glad you enjoyed the Suite Room and breakfast on the terrace.Naples it's a lovely crowded city, for which tourists have to get used to it, but as soon as they succeed, it surprises like no other city in the world :)Best regards

10/10 Sangat Bagus

janet

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 3 Apr 2024
Dear Janet,thank you so much for taking time to review your stay!Hope to see you next,Best wishes

8/10 Bagus

Jonathan

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel inside, staff were amazing and roof top bar very good. Good location for transport links for the surrounding area. Unfortunately the area surrounding the hotel felt unsafe, car horns constantly being heard 24/7, homelessness and rubbish covering the streets.
Tanggapan dari Hotel Management pada tanggal 21 Mar 2024
Dear Jonathan, we are so glad to see that your stay was overall satisfying, As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest. A special thank from our Vesuvio RoofTop Bar&Restaurant staffWe would be highly glad to welcome you back, With best regards

10/10 Sangat Bagus

Klaus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Located close to the main station and just a short walk to the old historical part of the city. So best place to explore Napoli. The rooms are in best condition, new equipment, safe, minibar, comfortable queen bed and excellent breakfast buffet. Indeed, even apart from the noise reduceding windows, it is still loud at night. But that is not the hotels fault, this is Napoli. I recommend the Una!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Dear Klaus,we'd like to really thank you for such an amazing and detailed review about your stay. Comments like these push us to keep grinding and working hard to satisfy our Guests needs and requests while abroad. We're glad you enjoyed breakfast on the RoofTop and we hope to see you back soon,Best wishes

8/10 Bagus

Massimiliano

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ottima posizione con trasporti pubblici a portata di mano. Albergo gradevole con tutti i servizi. Non particolarmente silenzioso, ma dovuto al fatto che si affaccia su una piazza molto trafficata, tuttavia l'insonorizzazione è buona. Staff cortese.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 6 Mar 2024
Gentilissimo Massimiliano,desideriamo ringraziarla per questa recensione positiva e dettagliata anche delle nostre finestre isolanti, un particolare ringraziamento dal nostro staff.Con l'augurio di rivederla presto,cordiali saluti

6/10 Cukup Baik

ALESSANDRO

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Mar 2024
Gentile Alessandro,grazie mille!A presto,

10/10 Sangat Bagus

Terrence

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari HotelManagement pada tanggal 3 Mar 2024
Dear Terrence,thank you for this amazing review :)Hope to see you next time soon,Best wishes

8/10 Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Too noisy on the street at night
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear John,we're glad your stay has been overall satisfying altough noises issue for which each room is provided with sound proofing windows that allow our guests to sleep comfortably at night, even in a busy square like P. Garibaldi which like almost every Central Train Station aerea could not be considered silent. On the other hand, we're sure you appreciated our conveniente location next to the main points of interest of Naples, only 10 minutes away from historical centerHope to see you next time soon,Best wishes

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous remodeled hotel combining the best features of antique walls and modern furnishings. Super breakfast, great restaurant, reasonable price and a location that makes it easy to walk to restaurants, take the subway to historic sights, walk to the Duomo, high speed train to Rome, short ride to Port for ferries to the islands and Sicily. They allowed us an early check in, but not without having to wait two hours. Could be room for improvement as this is a major issue with touring around Italy.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear Peter,we wish to thank you for such a beautiful and detailed review about your stay!It's beena a pleasure for us giving you a free early check in even in period of high occupation and we're glad you took advantage from our strategical location!Hope to see you next soon,Best regards

8/10 Bagus

Bjørnar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a good stay. Breakfast was really nice. Some issues with the heating system in our room. It was so warm that we had to sleep with the window open. Other then that everything was fine.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear Bjornar,we wish to thank you for taking time to review your stay :)We'd like also to inform you that due to sudden and never-before-recorded climate changes, we leave our guests the chance to independently set the temperature in the room, while keeping in mind that in winter the mandatory setting by law is to emit hot air and in summer to emit cold air.On the other hand, we're glad you enjoyed breakfast on the rooftop :)Looking to welcoming you soon,Best wishes

8/10 Bagus

Lydia, Ancaster

Disukai: Kebersihan, kondisi & fasilitas properti
Close to train but bit of a sketchy area. Dirty and crowded with lots of homeless people
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear Lydia,thanks for leaving us an overall good review.That said, as well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest.Hope to see you next timeBest wishes

8/10 Bagus

Davide

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura comodissima per chi arriva alla Stazione Centrale di Napoli. Ho già soggiornato altre volte ed il livello di pulizia e dei servizi (colazione) è sempre molto buono. La stanza singola è piccola ma comunque funzionale, purtroppo la mia al primo piano lato piazza Garibaldi piuttosto rumorosa per via del traffico. Lo status Expedia non ha portato nè ad upgrade camera nè ad altri benefit.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Gentilissimo Davide,grazie per aver recensito il suo soggiorno e per aver sottolineato la qualità dello standard di pulizia della nostra catena, tra i più rigorosi e alti dell'Hotellerie italiana.Le nostre camere singole affacciano tutte su piazza, una piazza che come tutte quelle in prossimità della stazione centrale dei treni, è molto affollata e frequentata, pertanto può risultare caotica.Per tal motivo le nostre camere sono dotate di vetri anti rumore isolanti, che attutiscono notevolmente il caos e i suoni provenienti dall'esterno.Per quanto riguarda il free upgrade, ricordiamo che dipende dalla disponibilità della struttura e il giorno del suo arrivo non avevamo camere di tipologia superiore disponibile, altrimenti, come nostra abitudine, avremmo proceduto a concederlo con piacere.La ringraziamo inoltre per il commento positivo circa la funzionalità e comodità della nostra posizione strategica.Augurdandoci di rivederla presto,Cordiali saluti

10/10 Sangat Bagus

Martí

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 3 Mar 2024
Dear Martì,thank you so much!See you next time soonBest wishes

10/10 Sangat Bagus

Stefano

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Mar 2024
Gentile Stefano,grazie per averci premiato con una valutazione di 5 su 5, ci auguriamo di riaverla qui presto!Cordiali saluti

8/10 Bagus

Heather

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was great but noisy and we had to cross busy streets to get there from the station or metro
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Feb 2024
Dear Heather,thanks for taking time to review your stay and for your kind words about the room we provided to you.As we are located in the main square of the city we could not consider ourselves placed in a silent area, our guests choose us in fact also for the sound proofing windows that isolate chaos outside and because we're 10 minutes away from historical centerWe're looking forward to welcome you back soonBest wishes

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were first class - wonderful. Professional, pleasant, helpful, smiling = brilliant. Food was so nice and the rooftop bar and restaurant is the best ! Thank you for a totally memorable holiday.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Feb 2024
Dear Brian,we'd really thank you for this extraordinary review, comments like these push us to alway give more and more to satisfy our guestes needs and requests :)Best wishes

8/10 Bagus

Jordan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast buffet was really good. Right by the metro and train station which was convenient but was noisy and very busy, but the room was well insulated so relatively quiet at night since we were street side.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 21 Feb 2024
Dear Jordan,we're so glad your stay has been satisfying and we wish to thank you also for your kind words about sound proofing window's quality, your witness is highly helpful for us :)Hope to see you back soon,Best wishes