Castles in Napo

"The hotel was very good. They brought a kettle to our room. The outdoor pool was heated and the sauna and steam room worked. The airport transfer was reliable. Families with children bought day passes which is good. Will stay again."

"Very nice hotel personnel are vey customer oriented, room was clean and they have good food."

"The room and staff was excellent"

"Rooms were clean, very helpful staff"

"Good location from the airport, nice clean room, and the staff were really nice and helpful."

"Efficient shuttle pick up. Great amenities. Convenient. "

"Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!"

"Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything."

"The staff was excellent; the food spectacular (the chef used to work at the Hilton), they upgraded our room with no additional cost. The receptionist/waitress was very informative. The room was spotless and was cosy with nice lighting, a fireplace and electric heating. There is a lovely hike up to the top of the mountain, too. The whole place is very clean and organized with both indoor and outdoor thermal pools. Great for couples and families alike. "