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Penilaian 10 - Sangat Bagus. 174 dari 356 ulasan" "
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was nice & clean. My room was damp & musty. Had to run the AC below 68 to keep the smell down. Staff very friendly. If you came back late at night (around 10 pm) the parking lot was full & you had no place to park.
Wir waren direkt nach unserer Landung von Nashville auf dem Weg nach Lynchburg und hatten ein Hotel auf dem Weg gesucht...hatten keine allzu hohen Ansprüche, sauber und ruhig sollte es sein. Das Comfort Suites hat unsere Erwartungen in jeglicher Hinsicht übertroffen. Sehr nettes und zuvorkommendes Personal. Wir haben ein Zimmer mit 2 queen beds gebucht - sehr geräumige Zimmer mit separater Sitzecke. Die Zimmer selbst als auch der Nassbereiche haben mit anstandsloser Sauberkeit gepunktet - wir würden jederzeit wiederkommen und das Hotel ohne Einschränkungen auch guten Freunden weiterempfehlen!!
Nach dem Aufenthalt ist das "Comfort Suites" allgemein bei uns (Ehepaar, beide Ende 30), nicht nur in Murfreesboro, sondern vielmehr auf USA Landesebene eine der ersten Optionen geworden in Sachen Hotelunterbringung auf der Durchreise!!
Stefan
4/10 Buruk
Brad, Marietta GA
28 Des 2015
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Not so great
(1) Hotel building was fairly new
(2) Got back to room at 10PM and room had not been cleaned. Asked front desk to have it cleaned and they offered to only give me some towels. Demanded a new room and they gave me one on the same floor but I had to move everything myself in the middle of the night. No apology from staff ??
(3) staff hanging around the side door outside for a long time
(4) cleaning staff had their babies with them while cleaning the rooms rolling their cribs around with them. Very noisy and obviously not doing their job....
(5) left my name & number for Manager and no call back ......Lousy customer service.......
(6) TV did not work the first night and the front desk person had to come up and fix it......
Was welcomed with a smile and all the details were taken care of. The room was clean and quiet whole night. After staying at several locations in Murfreesburo this is now my preferred place to stay.
I was visiting MTSU for work and this hotel was great. Very nice, good location on a main road near lots of restaurants/gas stations/stores/etc., and only about a 10 minute drive to MTSU.
Traveler terverifikasi
4/10 Buruk
Kathy, Tennessee
13 Nov 2015
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very disappointed
Room was not ready when we arrived although they did give us another room. In our room, the carpet was coming up from the floor, there was toothpaste on the bathroom wall, sticky substance on the lamp base. We stayed there in the past and the experience was better, it seems the hotel has gone down.
From the front desk to the service, everything was at the best.
Richard
4/10 Buruk
John, Columbia
1 Nov 2015
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not worth the money...
I found long hairs on the wall of the shower when I went to take my shower the first morning. When I went to make coffee, I found the leftovers from the previous guest still in the pot. The carpet throughout the common areas was soiled and visibly stained. I found the hot tub to not be functioning. The heater was broken. I reported this to front desk. The next evening, the fire alarm was activated after someone had tried to fix the heater. Hot tub was never usable during my stay but at least the building did not burn.
My first morning, there were no forks available for the breakfast bar. Staff had no solution other than to say they were expecting a truck. All the forks, spoons and knives (when available) were inserted in the cup holders handle first. Meaning that the eating ends were touched by everyone that was trying to get an utensil.
The food was exactly what you would expect for free. Edible but not at all good.
My room had a faint musty smell to it. This facility is something that I would expect at half the price and not the price paid.
This was a nice hotel overall. The hotel was clean and all of the staff I met were friendly and helpful. The suite was smaller than other suite-style hotels I've stayed at, but larger than a traditional room. The room seemed clean upon entry - nothing fancy - but was just fine for us. There were a few little things that keep me from rating this hotel 5 stars. First, we arrived 90+ minutes after check in but the room wasn't ready. We didn't wait long but I believe others did. I'm guessing that they were short on cleaning crew as our suite was also only partially cleaned during the day. They took up the dirty towels but didn't replace with clean towels and didn't empty the overflowing trash. Also, the parking lot and stalls were really small. Larger vehicles have to take up multiple spaces and by evening there were only a couple of very small spaces left - even for my compact car. These weren't big issues for me and I'd stay there again since it seemed the nicest affordable option in the area.
We have stayed in several different hotels in Murfreesboro over the last 5 years. I'm so happy that we decided on Comfort Suites this year. The hotel was clean, the rooms were spacious, the breakfast was great, & the staff members where courteous & friendly. We will definitely stay here again & again. Great place!!! I have nothing negative to say at all about our stay!
Nice stay. Newer hotel in shopping area. Room was fresh and clean. Bed was comfortable. Warm continental breakfast. Will stay here again on our way to Atlanta.
Cecilia r
6/10 Cukup Baik
Stan, Marietta, Ga.
3 Okt 2015
Tidak Disukai: Staf & layanan
Disatisfied
Hotel was in a convenient location, but their accounting in regards to billings needs to be updated. The front desk associates need to learn their systems and programming on how customers are billed and charged.
I found a bug in my bed. The bathtub was sloped and had a bad rusted wear spot in it from the water spout being off center. I was worried about the safety of the belongings in my car overnight due to the signs in the lot. We are moving and this was xa good stopping point for us.
The staff was FANTASTIC! My wife is the one who stayed and has a blood sugar drop overnight. They helped her out which I appreciated. The check in staff made her feel welcomed.
Not many options close to hotel there than fast-food in close walking distance at night.
Everything was great, however, I came home with two mystery bites that are itching teribly. I am hoping they were not what I hope they are not. Would have given 5 stars if not for this. Thanks.
My husband and I stayed for one night. The room was clean, bed very comfortable, staff was pleasant. We got in too late to enjoy the spa, but it looked nice. Breakfast was adequate: waffles, bagels, fruit, yogurt, bacon, eggs...
We stayed here for one night in passing through. Unfortunately when we arrived, our original room had been cleaned, but the toilet still had urine in it. The night manager quickly moved us to an equal room and we enjoyed our night's rest and the breakfast was great. I would stay here again.
Eric
8/10 Bagus
Steve, The Villages FL
13 Sep 2015
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This was work related. Staff was very nice and the room was clean and very comfortable (and roomy). Good choice for the price! Thank you.
Pam E.
6/10 Cukup Baik
Kelly, from California
13 Jul 2015
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bad smell
Our room smelled really bad. You could tell that they had done a lot of work to make the room look nice but our room was on the first floor and next to the pool. This room looked as if it got a lot of use. I could not get over the smell. Sorry
Kelly
6/10 Cukup Baik
Traveler terverifikasi
8 Jul 2015
Disukai: Kebersihan, kondisi & fasilitas properti
Large room, good amenities, comfortable beds. Only issue was the air conditioning blowing on the beds. There were no luvors to direct the air away. Overall good hotel for the price paid.
Traveler terverifikasi
6/10 Cukup Baik
Nikki, Memphis
3 Jul 2015
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Nice room but sleeper sofa full of stains
This hotel was quit comfortable but the only issues I had was the sleeper sofa was stained on both cushions that gave an appearance that it was dirty. Also the toilet looked like it was cleaned.
The hotel looks updated but is not kept up very well. Cleanliness seemed to be an issue in lots of areas. The carpet was dirty everywhere I looked. My couch in my suite had a large stain and did not pull out as you would expect in a Comfort Suites. The workout room had 3 machines and 1 was broken. It was also dirty with no towels. Staff was polite.