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Hotel HD Natales

3.0 star property
Hotel in Natales with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel HD Natales

Restaurant
Front of property – evening/night
Doble vista mar | In-room safe, blackout curtains, free WiFi, bed sheets
Front of property – evening/night
Breakfast area
Hotel HD Natales offers a tranquil countryside setting where guests can relax on the garden terrace after cycling through the local landscape. The property provides a library for quiet reading time and convenient laundry facilities for travelers who need to refresh their gear.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is Rp1.895.934
Rp1.895.934 total
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room

View from room

Twin Room

Highlights

Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room, 1 King Bed

Highlights

Rollaway/extra beds
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Doble V. Campo

Doble V. Campo | In-room safe, blackout curtains, free WiFi, bed sheets

Doble V. Campo

Highlights

Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Triple Room

Highlights

Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Doble vista mar

Doble vista mar | In-room safe, blackout curtains, free WiFi, bed sheets

Doble vista mar

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 9 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Matrimonial

Matrimonial | In-room safe, blackout curtains, free WiFi, bed sheets

Matrimonial

Highlights

Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Daily housekeeping
In-room safe
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Mirador Cerro Dorotea - 5 min drive - 4.4 km
  • Costanera - 5 min drive - 4.8 km
  • Plaza de Armas - 6 min drive - 5.5 km
  • Puerto Natales Casino - 7 min drive - 5.5 km
  • Old Pier - 7 min drive - 5.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive

Restaurants

  • ‪La Escondida - ‬4 min drive
  • ‪Baguales Brewery & Restaurant - ‬7 min drive
  • ‪Mesita Grande - ‬6 min drive
  • ‪El Puesto Restobar - ‬6 min drive
  • ‪El Asador Patagónico - ‬6 min drive

About this property

Hotel HD Natales

Hotel in a rural location
At Hotel HD Natales, you can look forward to a terrace, a garden and a playground. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
You'll also enjoy the following perks during your stay:
  • Bike hire, a round-trip airport shuttle (surcharge) and free newspapers
  • Smoke-free property, luggage storage and multilingual staff
  • A TV in reception, tour/ticket information and barbecues
Room features
All guestrooms at Hotel HD Natales boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Heating, daily housekeeping and phones

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Rp2.753.428 total
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 4.5 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 108 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales

Frequently asked questions

Is Hotel HD Natales pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel HD Natales?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel HD Natales on 6 Nov 2025 start from Rp1.895.934, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel HD Natales?

This hotel doesn't offer parking.

What time is check-in at Hotel HD Natales?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel HD Natales?

Checkout is at noon.

Does Hotel HD Natales provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel HD Natales located?

Situated near the airport, this hotel is 0.7 mi (1.2 km) from Última Esperanza Fjord and within 3 miles (5 km) of Costanera and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 3 miles (5 km).

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Hotel HD Natales Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 65 reviews
Rating 8 - Good. 29 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Stayed 1 night in Feb 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great The staff exceeded expectations Everyone went out of the way to be helpful Great place to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful. Made us feel at home!
Stayed 2 nights in Jan 2025

8/10 Good

Fely

Liked: Cleanliness, staff & service, amenities
It was a nice family run establishment with a charming host. It was a bit outside of town but was an easy Uber into town. Breakfast was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Incrível, muito bem atendido pelos funcionários, muito organizado, foi uma estada excelente.
Stayed 5 nights in Mar 2025

10/10 Excellent

Xiaoguang

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at this hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

FRANCISCO XAVIER TORRES

Liked: Cleanliness, staff & service, property conditions & facilities
good deal!
Stayed 1 night in Dec 2024

10/10 Excellent

Younan

Liked: Cleanliness, staff & service, amenities
Very bright and spacious room although the furniture and floor have worn out
Stayed 1 night in Jan 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay! I love the views and the service was amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Hotel lindo e charmoso, otimo para uma viagem em casal ou em família. Sem duvidas é uma ótima escolha.
Stayed 3 nights in Jan 2025

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Old hotel isolated in poor conditions

Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc
Stayed 1 night in Jan 2025

10/10 Excellent

kannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location. The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cualquier posible deficiencia del hotel se compensa por la cálida hospitalidad del personal. Realmente es una casa fuera de casa
Stayed 6 nights in Dec 2024

10/10 Excellent

Yingnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2024

8/10 Good

Yosh

Liked: Cleanliness, staff & service
They were very nice, I enjoyed my time there
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and staff were friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, room comfort

Quaint hotel with wonderful staff

The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Stayed 1 night in Jan 2024

8/10 Good

MING SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with friendly staffs

Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Seeblick

Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See
Stayed 4 nights in Feb 2022

8/10 Good

MISAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Ubicación perfecta para viajes a las torres
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
O atendimento foi muito atencioso, porém o hotel precisa de uma repaginada, melhorar o quarto, por exemplo. Mais conforto. Dar mais acessibilidade, não possuí elevador.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. As advertised. Could use a gym.
Stayed 7 nights in Nov 2019

8/10 Good

Vanesa, San Carlos de Bariloche

Liked: Staff & service, amenities
La vista es muy linda y la atención es muy buena. Las habitaciones están bien, la cama amplia y cómoda. La ubicación es apartada del centro por lo cual es muy tranquila. Mi única observación es la limpieza de blancos. Toallas, sábanas y acolchados se los ve viejos, amarillentos y algunos manchados. Lamentablemente no causa impresión de limpio, aunque supongo que lo estaba. Las instalaciones son algo viejas (empapelado, alfombras, radiadores) y están un poco descuidadas. Se destaca la atención de la recepción, muy atentos y amables.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
Stayed 4 nights in Feb 2019