Search Beach Resorts & Hotels in Nea Iraklia

"Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level."

"Excellent breakfast, clean, well constructed"

"Half the amenities at the hotel were closed during our stay which made the stay far less than enjoyable. Outdoor swimming pools were not accessible. Outdoor adventure golf was not available despite excellent weather. It did not leave with much to do in the hotel. Even the basic spa facilities were not available. Steam room and other facilities were under repairs during our stay and something we were really looking forward to."

"The hotel was suitable for our needs. It is definitely dated but it is clean and was in a location that was convenient to where we wanted to go. We got a triple which was kind of cramped, but the breakfast was good. We also got room service one night and the pizza was better than I expected from a hotel restaurant."

"room clean. reception staff pleasant. plenty of shops around especially patisseries and coffee "

"From check-in to check-out, my experience with the Golden Star was excellent. The staff were very accommodating in the bar, restaurant, room services, front desk, etc. The hotel is well-situated."