Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
4/10 Poor
"I found the male staff members to be very flirtatious and sexually forward in a way that made me feel uncomfortable as a female traveling alone. It felt very unprofessional. My air conditioner leaked a giant puddle on the floor and even though I mentioned it several times, it took them three days to fix it. The outlets don't work to charge a cell phone and I was left with a dead phone for 48 hours. I didn't find the buffet until the last day. It wasn't a great experience."
"Very nice resort. Very clean!!! Food was okay. Beach was beautiful; loved how there were palm trees everywhere and so you could pull up a lounge chair for shade. I understand it was a kid friendly resort but I absolutely hated having pure alcohol poured on top of the slushee drink. You would think at least at the adults only pool, that that could be mixed in in the machine.
As for the staff, I have to say I am disappointed. I stayed at a RIU in Cancun last year and the staff were exceptional. I felt a lot of the staff were very rude. Very unkind and acted as if they hated their job. No smiles. I would compliment them and they wouldn’t say anything or even smile. When I got my face painted for the white party the girl was PISSED that there was a line and when she turned around and saw a line she said “damn”. She wouldn’t converse with me or anything. It kind of killed my mood. NOW there were workers who were very kind. Oneil was a bartender at the wedding we attended and at the front bar by the entrance and he was great!!! Whitney with RIU fun was a hoot! Loved her. Other workers did not have their vibe or energy. And they were VERY pushy for tips. Even at the wedding we attended, my husband said thank you to everyone and one of the waiters said “well aren’t you going to tip me?” After we had tipped OUR waiter and Oneil.
I honestly do not know if we will return to this resort as nice as it is just because the workers realllly killed the vibe. "
"It was a great location, for the fact that its was affordable and in a great location. However, it is not a beach front property. You have to walk across the street to the restaraunt to access the beach. Apart from that, the pool needed to be maintained more and we were not able to freely pick the trees or fruits on the property. However, great staff, very helpful and great internet access throughout the stay. Wish we had a TV in our room, good thing we brought entertainment of our own."
"My husband and I had an amazing time at Ocean Cliff Hotel Negril. Everyone was so kind, the rooms were clean, and the staff was extremely accommodating. The restaurant food was some of the best we’ve had in Negril! We will definitely be staying here again.
It was quiet, peaceful, and so serene. The private beach and pool were absolutely amazing, and the view was truly out of this world."
"When we were looking for a place to stay we wanted a place that was retro. We are not a fan of super new and fancy places. They are too sterile and disconnected.
The Samsara fit the bill, it has everything you need and the location is awesome.
The rooms were clean and property is kept. You can tell that there was significant cleanup from the storm last year.
The staff are all very nice and helpful. A shout out to Jennifer at the front desk.
The bartenders made great drinks and were nice to engage with.
The thing we like the most was we felt we were able to engage with an authentic Negril experience.
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