Eksterior

Ulasan untuk Best Western Inn & Suites

2.5 out of 5
Best Western Inn & Suites
1493 N I-H 35, New Braunfels, TX

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 276 dari 858 ulasan" "
Penilaian 8 - Bagus. 260 dari 858 ulasan" "
Penilaian 6 - Cukup Baik. 145 dari 858 ulasan" "
Penilaian 4 - Buruk. 91 dari 858 ulasan" "
Penilaian 2 - Sangat Buruk. 86 dari 858 ulasan" "

7,8/10

Kebersihan

8,0/10

Staf & layanan

7,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alberto

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
limpio
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari CC - Guest Relations Manager pada tanggal 21 Mei 2024
Hola Alberto! Gracias por dejarnos una reseña de 5 estrellas! Es fantástico que haya quedado satisfecho con la limpieza de nuestras habitaciones y que nuestra ubicación haya sido conveniente para usted. Estamos felices de haberte servido y esperamos verte nuevamente!

4/10 Buruk

Marco Domínguez

Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
rooms are good for the price...... 1st day with NO room servic.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari CC - Guest Relations Manager pada tanggal 15 Mei 2024
Hi Marco Dominguez! Thank you for your feedback. We are glad to hear that you found our rooms to be good value for the price. However, we apologize for the lack of room service on your first day. This is not reflective of our usual standards, and we will address this oversight with our housekeeping team to ensure it does not happen again. We appreciate your understanding and hope to provide you with a more consistent experience on your next visit.

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari CC - Guest Relations Manager pada tanggal 9 Mei 2024
Hi James! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.

10/10 Sangat Bagus

Alice d

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff clean room plenty towels close to all dining and activities good breakfast
Menginap 3 malam pada bulan April 2024
Tanggapan dari CC - Guest Relations Manager pada tanggal 28 Apr 2024
Hi Alice d! Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us and found our staff friendly, the room clean, and the amenities satisfactory. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari CC - Guest Relations Manager pada tanggal 28 Apr 2024
Hi Amanda! We're thrilled to hear that you had a great stay! Providing a positive experience for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Sangat Bagus

Doug

Disukai: Fasilitas
Everyone was very helpful enjoyed the stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 10 Apr 2024
Hello Doug, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Sangat Bagus

Julio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bien
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 6 Apr 2024
Hello Julio, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

2/10 Sangat Buruk

Adalberto

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Esperábamos un cuarto interior, como el de la foto y resulta que nos envían a un cuarto exterior, literalmente como de motel barato. Nos quedamos porque ya estaba pagado, pero esto es un engaño. Tenemos colindancia con la carretera y el ruido de los autos es insoportable. Pensamos que la cadena era más setia. Las puertas de acceso y del baño se cierran a fuerza y solo con golpes. Pésima experiencia. Pedimos un cuarto privado y hay una puerta que comunica con la habitación vecina ¡y estaba abierta!. Nosotros tuvimos que poner el seguro. Se escuchan los pasos del cuarto de arriba. Cero calidad.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 2 Mar 2024
Hola Adalberto, Es lamentable saber que tuvo algunos problemas durante su estancia con nosotros. Lamentamos que su estadía no haya superado sus expectativas debido al estado de nuestras instalaciones. Su comentario ha sido compartido con la administración y el servicio de limpieza, y tenga la seguridad de que utilizamos sus comentarios como una oportunidad para mejorar nuestros servicios. Esperamos tener la oportunidad de servirle nuevamente.

2/10 Sangat Buruk

Anntonette

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Jalene was horrible and rude
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 21 Feb 2024
Hello Valued Customer, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Cukup Baik

Karen

Bepergian bersama keluarga
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 21 Feb 2024
Hello Karen, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Sangat Bagus

Hailey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 17 Feb 2024
Hello Hailey, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Sangat Bagus

Larry

Disukai: Fasilitas, kondisi & fasilitas properti
Every thing was good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 28 Jan 2024
Hello Larry, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Cukup Baik

Lydia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
At first glance it’s a nice hotel. Employees were great. Hotel room hadn’t been vacuumed. Dried up fried rice in the bed sheets along with black hair multiple. Pub hairs on the toilet, and no body wash. Then in the morning I used the laundry services. Washer worked no problem. I ran the dryer through 2 cycles and couldn’t get them dry. I had to go to a laundry mat instead of relaxing.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 28 Jan 2024
Hello Lydia, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Cukup Baik

Carol

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 27 Jan 2024
Hello Carol, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Sangat Buruk

AARON

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 24 Jan 2024
Hello Aaron, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Sangat Bagus

Carlos

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 21 Jan 2024
Hello Carlos, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Sangat Buruk

Candace

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
UNHAPPY GUESTS
this is a MOTEL. The front desk girl that checked us in was extremely RUDE.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 21 Jan 2024
Hello Candace, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

8/10 Bagus

XOCHITL

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari MP - Guest Relations Manager pada tanggal 16 Jan 2024
Hello Xochitl, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Bagus

Esther

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
We stayed here two nights, overall we had a pleasant stay, rooms were clean, staff were nice, it was quiet, only thing would be the door to the restroom didn’t shut. Other than that it was pretty great.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 13 Jan 2024
Hello Esther, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Sangat Bagus

Carlos Hernandez

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 1 Jan 2024
Hello Carlos, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Sangat Bagus

Priscilla

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 23 Des 2023
Hello Priscilla, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Sangat Bagus

Ernest

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean place very quiet and relaxing.
Menginap 1 malam pada bulan November 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 3 Des 2023
Hello Ernest, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Conveniently right off the highway. Front desk staff was very friendly and helpful. Hotel was clean, room was comfortable and quiet. Pool was very nice, the jacuzzi was not heated but the kids didn't mind.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 4 Nov 2023
Hello Emily, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Sangat Bagus

Victor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff Mary was very helpful and very friendly she welcomed me to the Best Western. and my check in was great and a great Breakfast. Keep up the great work.👍😃
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 10 Okt 2023
Hello Victor, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Sangat Bagus

Betty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 23 Sep 2023
Hello Betty, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was nice. Breakfast delicious. Pool was nice also
Menginap 2 malam pada bulan September 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 10 Sep 2023
Hello Nancy, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Buruk

Raul

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 27 Sep 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bagus

Leonor

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was ok the property coffe 24/7, also orange and apple juice and bottles of water
Menginap 2 malam pada bulan September 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 4 Sep 2023
Hello Leonor, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

4/10 Buruk

Raul

Menginap 1 malam pada bulan September 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 23 Sep 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Buruk

Raul

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 23 Sep 2023
Hello Raul, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Sangat Buruk

Elias

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nothing unique, air conditioning was nosy we couldn’t sleep
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 3 Sep 2023
Hello Elias,We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Buruk

Kara, Wichita

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Floor was extremely dirty, we killed quite a few bugs during our stay. There was bad wear and tear through the room and we generally felt unsafe. The door barely shut.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 3 Sep 2023
Hello Kara, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Buruk

Rodolfo

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Sofa mattress had piss stains.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 9 Agu 2023
Hello Rodolfo, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bagus

Ninfa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 9 Agu 2023
Hello Ninfa, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Sangat Bagus

Arnol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 14 Agu 2023
Hello Arnol, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

2/10 Sangat Buruk

Joel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 5 Agu 2023
Hello Joel, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Cukup Baik

Logan

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 2 Agu 2023
Hello Logan, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Cukup Baik

Mark, WINTERS

Bepergian bersama keluarga
Disukai: Staf & layanan
The check-in was smooth and quick. Once we got to the room it was humid and the sheets felt damp. This dampness never went away our whole stay there, 3 nights. The wall where the headboards are was covered in dust. If i could upload a pic I would show.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 2 Agu 2023
Hello Mark, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Sangat Buruk

Ryan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Yuck!
So we wanted a simple hotel to stay in after a long day at the water park, and ugh, it was terrible. First off the front desk clerk seemed to care less that we were there. Then, there is no elevator, so we hauled our bags and coolers up the stairs. The whole placed smelled musty and mildewed. The wall paper was dingy and the carpet ragged. Then we got to the room and good lord! It was filthy. There was dust on the TV and bathroom counter (like it had been stuck in time for a while), and everything was just a bit off. Finally we unfolded the couch bed and there was, I kid you not, a big red stain. I think it was juice or ketchup, I hope, but that was the final straw. We packed up and left to stay somewhere else. I spent a good chunk of my life going to different hotels in different price ranges, and it's hard to ick me out, but I do not recommend staying here unless there is literally no other option.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 25 Jul 2023
Hello Ryan, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 Cukup Baik

Sheilah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
There is no elevator. Pool doesn't seem too clean. Rooms are on the outside. Seemed clean. We had a fly that tormented the hell out of us but we didn't mentioned it. Not a 200.00 room. Maybe for the location, New Braunfels but any other place maybe 85.00/night
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 11 Jul 2023
Hello Sheilah, We're thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Sangat Bagus

Joe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Joe, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bagus

Dawn

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Dawn, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
WORST STAY EVER
When I booked the room nothing was mention about the room been outside with a door to to outside - when we asked to be moved inside they charged a up grade fee when we went to the room the air conditioner did not work - moved rooms - in the “up grade” there were NO towels - the rooms smelled like mold - there was a order to the room - the cards keys did not work when we outside and tried to come back inside -on Sunday the hotel ran out of breakfast -drinks - they people at the front desk were unfriendly-it was NOT a very good experience at this hotel-will NOT recommend this hotel-absolutely NOT -I would not stay at this hotel again -
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Valued Customer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Cukup Baik

Tammy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The restroom and floors in hotel were not cleaned, they had a lack of clean towels for rooms and pool area. We were also placed next to a smoking room and we are not smokers. The breakfast was great and the customer service was good!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Tammy, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Sangat Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Comfortable, clean room.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Paul, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Bagus

Omar

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a good experience overall. The only down fall is we could hear the people next door and it was hard to fall asleep with such chaos. Don’t get a room with the door to enter another room as you can hear all the noise.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 19 Jun 2023
Hello Omar, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Sangat Bagus

Kendria, Longview

Menginap 3 malam pada bulan Juni 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 8 Jul 2023
Hello Kendria, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Sangat Bagus

Brandon

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was close to the Schlitterbahn Water park. Besides the phone not working and the room service not coming when it was requested, I enjoyed my stay.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 31 Mei 2023
Hello Brandon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 29 Mei 2023
Hello Jessica, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Sangat Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Weekend getaway
It was an easy location to get to, the service was wonderful an everyone was great. The pool was the highlight of the trip loved it!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari MP - Guest Relations Manager pada tanggal 24 Mei 2023
Hello Robert, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!