Search Pet-Friendly Hotels in New Castle

"I stayed there one night on a friday at the first week in april,for a soccer tournament my son had near by. The front desk was terrible, I got there around 9pm and there was a young African American women with long blades, that it was obvious she hated her job and it reflected on me as a guest. She did not greet me, when I said hello good evening, I have a reservation, all she said was " I need ID" I gave her my license and she like pull it hard off my hand, I didnt say anything, I just looked at her. Then she literally just thru it back at the counter, that the license fell and she didnt even apoligized. I was so mad, after that, I told her, I didnt like her attitude I took the room keys and headed to my roomapologized. Also someone else I think it might of been the night supervisor and she was just wallking around also not too happy to be there. My husband said hello good evening right as we were walking in front of her by the lobby as we walk in and she just kept walking didn't even say anything either as she was walking g out and then saw her smoking outside. Very bad evening staff service. I would not like to stay there again just because of that experience. The rooms were clean, breakfast was ok, beds were confortable good for a 1 or 2 night stay, if you are ok with bad service."

"The room was clean and comfortable. Staff were very helpful. Breakfast was adequate and the shuttle to the airport was great."

"Not a great breakfast quality. Decent for one night stay"

"Hotel was a bit run down on outside. Definitely needed repair. Handicap door was locked at night. Husband went out and could not get in due to the card reader button to unlock door was broken and missing. Had to call me to let him in. Bedroom was in good condition. Slept very well. It was quiet and comfortable. Did not utilize breakfast amenities. "

"Very clean room, friendly staff "

"Not recommended. Rooms are in terrible shape, holes on closet doors, no lamp shades, stained bedding, bathroom lighting not working, and missing microwave. Hallways smelled damp and smokey. Brought it to the front desk attention, and they simply did not care. Asked for someone to come and fix light in bathroom and was told that no one had complained about it before, and it was too late for someone to come out. Yes that was their answer. "