New Concord hotel guide. Independent hotel in New Concord, Kentucky

"😊"

"Room wasn't super clean, needs repair and maintenance. Worst part was the damn dog barking non stop for hours that the staff says they 'look into'. Barking didn't stop. And the bed was like plywood. "

"Clean room, Good Food, Good Service, Liked the Gift Shop and the Staff Bathroom sink had poor hot water pressure and shower faucet needed to be replaced."

"Very clean room"

"The rooms that were ordered was not the rooms that was received for the stay and could not be changed so I had to settle. They didn’t clean the rooms very well either."

"Pool was closed since the previous week. We rented here because it had an indoor pool and we had 2 kids with us. We should have been informed prior to check in. Toilet was broken in one room. Clerk was friendly and helpful but being the only employee, had to wait for her to come to try fixing it. No soap or shampoo in either room. Our " Suite" was supposed to have a whirlpool tub, no tub. We stayed one night, left early next morning without the breakfast buffet that was advertised, there was next to nothing there as far as food. Didnt get a refund because we had booked through a 3rd party, Hotels.com Dealing with them is no better. They make it incredibly difficult to report an incident. "

"Clean room"

"food was good, quiet atmosphere,helpful staff"

"Put tag on door for no cleaning service for our room but the garbage cans in the room were so small, we had to have tfhem take the garbage on the 2nd day. Also had to replace the kleenex as.well. During breakfast, the bathroom located by the front desk and near the breakfast area was locked, so my husband had to walk to our room to go the bathroom. An inconvenience for sure!"