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"Beautiful room"

"We both said this was probably the nicest (fanciest) hotel we’ve ever stayed at. (And we’ve been. To a lot of fancy hotels). The views, the bathroom, the tiny nook to sit and do your make-up…GORGEOUS! The beds and bedding were heavenly. I already miss them. The coffee shop down stairs has the best coffee and pastries. Highly, highly recommend this hotel. "

"Safe and cleanliness"

"We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again! "

"Loved our stay!"

"The property is very modern and extremely clean. I'm room amenities are limited but result available in the common area lounge. The staff is exceptional... friendly, helpful and accommodating."

"Beautiful property, location and friendly staff "

"Great location and friendly staff. The restaurant on site was convenient. Historical feel and close to many sights"

"The view was amazing! The room was very clean, spacious and everything we hoped for! The balcony was amazing. The grounds are beautiful, will definitely come back again!"