New London hotel guide. Hilton Hotels hotel in New London, Connecticut

"Ok stay thank you 🙏"

"I left very happy and grateful that this place was pet friendly. "

"I definitely would be coming to stay again. The staff was amazing, welcoming and very helpful. Breakfast can be a bit better but I loved the waffle machine. The room was clean and I enjoyed having the whirlpool in my room.The hot water works just great. Great getaway for couples, it is also kid friendly. The TV volume was a bit loud couldn't really hear the words but we managed. It's 10 mins from the Casino, Great wolf Lodge, and Tange Outlets. Overall, I would definitely be going back to visit when it's warmer. I had a really great and relaxing time especially for great price. Highly recommended, my fiance really enjoyed her birthday getaway"

"Room was clean and bed comfortable. Booked a room with a tub, however the room that was assigned to me did not have a tub. Brought to the attention of the front desk and they refunded us $50. Not too many amenities but good location to stay at if you are planning a trip to the casino. The do have shuttle service available on Friday and Saturday. Overall, a good experience, will definitely stay here again!"

"In all of my years of travel, I have never been charged an Early Check-In Fee. The fee was to "rush" the cleaning of a room. Yet once I said that I'd pay the fee, the room was ready. When you check in, either a room is ready for you or not. Being charged a fee to get to your room that is cleaned & ready is absurd, especially since I'm attending an event that is being held at that hotel! "

"Check i was excellent as i was a little early and the front desk let me check in early.Then i locked myself out of the room on which he canceled the first 2 keys and reissued 2 more .He was very understanding and helpful. Room was clean.Only thing i would have preferred a fridge and a microwave,but for the reasonable rate i got i used ice bucket and microwave in lobby.cant complain.Parking was easy and Breakfast was fresh and delicious I always enjoy the Microtel. "

"We had an amazing stay! I would recommend this hotel to anyone who is looking for a little get away."

"Room wasn’t clean at arrival Soap residue on shower wall and spot on wall of I’m hoping lotion pool area was not kept clean , clumps of hair on steps to water slide and in pool.Was very family friendly and exciting for 7yr old but for the price I was expecting a cleaner environment "

"This property is NOT IHG quality! Pros: Walkable location for downtown New London events, fairly clean, spotty customer service. Cons: This property is SEVERELY outdated and VERY overpriced. Bathroom looked like a hospital bathroom with ZERO updates to the room. The price charged ($405.95) is OUTRAGEOUS. The property definitely changes room rates based on demand and events int the area. This felt almost criminal. We do NOT recommend this property and will avoid IHG hotels due to this lack of quality control. "