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Ulasan untuk Magnolia Mansion

2 out of 5
Magnolia Mansion
2127 Prytania St, New Orleans, LA

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 255 dari 637 ulasan" "
Penilaian 8 - Bagus. 185 dari 637 ulasan" "
Penilaian 6 - Cukup Baik. 83 dari 637 ulasan" "
Penilaian 4 - Buruk. 61 dari 637 ulasan" "
Penilaian 2 - Sangat Buruk. 53 dari 637 ulasan" "

8,0/10

Kebersihan

8,0/10

Staf & layanan

6,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Danette

Menginap 1 malam pada bulan Februari 2023

4/10 Buruk

Elizabeth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Horrible customer service. Not responsive. No option to leave a voicemail.
Menginap 3 malam pada bulan Maret 2023

8/10 Bagus

Peter

Menginap 4 malam pada bulan Februari 2023

8/10 Bagus

Randy

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Nice room for the price. Hot tub option isn't very glamorous and I'm not sure it was actually working.
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

casey

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing place! They were super nice and I loved my stay!!! 10/10 recommend- I will be coming back!
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Wesley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I absolutely loved this stay!! The staff was awesome!!! Wesley was an absolute gentleman and was very welcoming. Everyone that we encountered was amazing!!! Our room was amazing. We will DEFINITELY be back!! This is one place where the Karens are wrong....... ijs.......
Menginap 3 malam pada bulan Februari 2023

10/10 Sangat Bagus

Abby

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property. We had a great stay! Bed was comfortable and room was clean and tidy!!! Staff very friendly and professional.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

LISA, Point

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The hotel is changing ownership and renovations have not begun. I would add more trash cans in the room. There was only 1 small one in the bathroom. The outside of the tub needs to be cleaned. Beds were comfortable but squeaky and more pillows please. Staff is wonderful. Couldn't ask for better. All in all this was a good stay. I will be back once renovations are done. Fantastic location. Parades block away.
Menginap 2 malam pada bulan Februari 2023

2/10 Sangat Buruk

Brenda

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Horrible!!!
Horrible !!!!.. Do not stay here… No elevator; No breakfast; No parking; It’s very cold the room and you can’t control the thermostat NEVER AGAIN😡😡
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Patricia

Menginap 3 malam pada bulan Februari 2023

2/10 Sangat Buruk

David

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
False advertising! The photos for each of the themed rooms do not match the reality of what you get. Everything is run down and falling apart. After 5:00pm, there is no staff on premise until after 9:00am the next day. The Garden District is beautiful and reasonably priced for the location.

10/10 Sangat Bagus

louis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023

4/10 Buruk

Christina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful but needs TLC
What beautiful hotel, which needs a lot of TLC. Unfortunately during our one night stay, there was no heat nor hot water. The mattress and pillows need replacement and there is a lot of repairs needed at this place. The manager did try to assist with the heat but due to the parades was not able.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The Magnolia Mansion Experience
Our stay was amazing. Loved the stunning Magnolia Mansion, it felt like it belonged to us. Very quiet and private. We were able to walk around to view the entire Mansion taking pictures without anyone bothering us. We also felt extremely safe outside the Mansion. We would love to visit again, and I highly recommend the Magnolia Mansion to others. My only critique is that it would be incredible to have a simple hot breakfast in the morning. That would be the only thing I would add, which would elevate the stay to the next level. Regardless, I truly enjoyed my stay. The Magnolia Mansion was a perfect Valentines/Mardi Gras getaway with my husband.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari dc pada tanggal 11 Feb 2023
Dear Mr. Jason,Thank you for your review. It was a pleasure having youas our guest! Warm regards,Management

8/10 Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful and historic
Our stay at the Magnolia Mansion was very good. If returning to New Orleans we will gladly stay there again.
Menginap 2 malam pada bulan Februari 2023

8/10 Bagus

Ben

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Sally

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very beautiful property, amazing preservation of a gorgeous mansion. Slept like a baby!
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari wlw pada tanggal 20 Jan 2023
Dear Miss. Sally,Thank you for staying with us! It was a pleasure having you our guest.Warm regards,Management

8/10 Bagus

Juanita

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
The reservation clerk doesn't seem to know what she's doing or was trying to scam my credit card. She called the day before I was to arrive and informed me that my credit card had not cleared. I informed her it was charged by my bank. Luckily, I had all my paperwork and then she was quick to assure me my room was paid for. When I arrived earlier than expected she acted as though she didn't know me and that my reservation must be under another name after just taking to me 24 hrs prior. No staff was seen when we arrived nor when we checked out. It was all self service.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari r pada tanggal 20 Jan 2023
Dear Miss. Juanita,Thank you for staying with us at the Magnolia Mansion hotel. Sorry about the inconvenience about your credit card. You had a virtual card and that is the reason your card was not cleared when we tried to process your card. We do not scam the credit card from our guests.Warm regards,Management

8/10 Bagus

Chris

Disukai: Kebersihan, kondisi & fasilitas properti
January stay..
We requested a queen size bed and was given an full instead so not as comfortable as expected. The heating and air was controlled for two rooms and located in hall which made a small inconvenience. But really enjoyed the quietness and relaxation of the stay.. Amenities of bed and breakfast was good except no breakfast, the advertising of bed and breakfast might need to be changed. We will stay again if opportunity to visit New Orleans arises for us.
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari lz pada tanggal 20 Jan 2023
Dear Chris,Thank you for staying with us! it was a pleasure having you as our guest.Warm regards,Management

10/10 Sangat Bagus

Yolanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari sw pada tanggal 20 Jan 2023
Dear Miss. Yolanda,Thank you for staying with us at the Magnolia Mansion hotel. It was a pleasure having you as our guest.Warm regards,Management

6/10 Cukup Baik

Roberta

Bepergian bersama teman
Tidak Disukai: Fasilitas
It is a beautiful old mansion, but the heating/cooling system is weird, there is really no proprietor to offer information or assistance in the evenings or early mornings. It is like a mauseleum inside. Weird music, empty and dead.

10/10 Sangat Bagus

Virgilio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very happy to stay at the Magnolia Mancion . The staf was super friendly . One block from the cable car. Historic house
Menginap 5 malam pada bulan Desember 2022

8/10 Bagus

Michele

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2022

4/10 Buruk

Harold

Traveler bisnis
Tidak Disukai: Staf & layanan
Menginap 4 malam pada bulan Desember 2022

10/10 Sangat Bagus

BILL

Disukai: Kebersihan, staf & layanan
Everything 10 star run 🏃‍♂️ to stay here you won't be sorry didnt want to leave not the same old hotel stays this is like home hurry every body peace
Tanggapan dari l pada tanggal 8 Des 2022
Dear Mr. Bill,It was a great pleasure having you as our guest!We hope you will come back in the future and stay with us again.Warm Regards,Reservation Department

10/10 Sangat Bagus

Philip, Gulfport

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Overall a great experience
Tanggapan dari lz pada tanggal 8 Des 2022
Dear Mr. Philip,It was a pleasure having you as our guest!Warm Regards,Reservation Department

4/10 Buruk

Michael

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan November 2022
Tanggapan dari r pada tanggal 3 Des 2022
Dear Mr. Michael,Thank you for for your review. We're so sorry that your experience did not match your expectations. We will use the feedback to make us better.Warm Regards,Reservation Department

2/10 Sangat Buruk

marshall louis

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
No hot water!!!
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari r pada tanggal 3 Des 2022
Dear Mr. Marshall,We apologize for the inconvenience of having no hot water in your room. We try to provide our guests with the best service but sometimes things happen out of our control.Warm Regards,Reservation Department

6/10 Cukup Baik

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was a really nice, historic place to stay. Noisy due to traffic and the bed needs a actual mattress instead of 4" of foam on some plywood.

6/10 Cukup Baik

Chenghui

Menginap 1 malam pada bulan November 2022

6/10 Cukup Baik

Charles

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
The hotel smelled musty, like it might have had mildew issues. There was no elevator and our room was on the second floor. The stairs were narrow and had a curve in it making it difficult to carry the bags. I also have issues with my hip sometimes making it hard to climb stairs and it would have been good to be warned of this before booking. We loved the character of the room, but there were cobwebs in the corners and the ceiling fan hadn't been dusted in quite a while. There really wasn't a place to put toiletries in the bathroom. Kind of weird when we discovered that there was no staff at the hotel overnight should we have needed anything. The staff was very friendly, and it was fun to see such a beautiful area of New Orleans before heading out on our cruise.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari r pada tanggal 3 Des 2022
Dear Mr. Charles,We are sorry to hear about your experience.Thank you for your review. We'll strive to do better andwe will take care of the issues that you have metioned to us.Warm Regards,Management

4/10 Buruk

Rachel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel was old and could have been charming but it smelled of mildew.
Menginap 1 malam pada bulan November 2022
Tanggapan dari L pada tanggal 3 Des 2022
Dear Rachel, We are sorry to hear about your review. It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

6/10 Cukup Baik

Aundria

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Great location. The beds are terrible and its cold.
Tanggapan dari r pada tanggal 3 Des 2022
Dear Aundria,Thank you for your review. We appreciate you bringingthis issue about the beds. We'll strive to do better. We arelooking into this issue to and hope to resolve it promptly.Warm RegardsManagement

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very special place. Each room is designed around a New Orleans theme, mine was Bordello Storyville. Gorgeous. Apparently they recently came under new management, and they seem to be making a special effort to raise their level, not that I noticed that it needed raising. I don't remember seeing it in their booking material, but the front entrance is made up a steep staircase, and there is no elevator and a very steep staircase, to second floor rooms. I was told that there are some rooms on the first level, so keep that in mind.
Tanggapan dari L pada tanggal 3 Des 2022
Dear Darren,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful place to stay! Mansion is beautiful and the old-world charm has been well-preserved. Antique furniture, hard-wood floors and the incredible architecture of the mansion create that perfect fantasy getaway for a New Orleans visit. Property manager was an excellent host and was very helpful for travel advice and sightseeing. Cleaning staff was also excellent. I loved it and would stay again at Magnolia!
Tanggapan dari l pada tanggal 3 Des 2022
Dear Peter,Thank you for your review. It was a pleasure having you as our guest!Happy Holidays!Warm Regards,Management

8/10 Bagus

Jana

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari L pada tanggal 3 Des 2022
Dear Jana,Thank you for staying with us! It was a pleasure having you as our guest.Happy Holidays!Warm Regards,Management

10/10 Sangat Bagus

Charles

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved the mansion!
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari r pada tanggal 3 Des 2022
Dear Charles,Thank for your review! It was a pleasure having you as our guest.Warm Regards,Management

8/10 Bagus

Arielle

Menginap 2 malam pada bulan Oktober 2022

6/10 Cukup Baik

Morgan

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I did not like that there were no staff from 6pm to 8am. As a young female, that made me very uncomfortable. The mansion has a New Orleans feel to it but there are many updates needed.
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Christina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really cool place and in a great location. There was also plenty of parking on the street right in front so that wasn’t an issue. The air in the room was controlled in the hallway but if you adjusted it it would affect the other two rooms on your side of the hall. It was a bit strange but there were no real issues with it. Only issue I had was the shower had no warm water.
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Kelly

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Guest Services pada tanggal 12 Okt 2022
Thank you!

8/10 Bagus

Thomas

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Air condition would not go below 76 degrees. Kept room too warm. The staff was great.
Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Guest Services pada tanggal 12 Okt 2022
Sorry about that, we've taken care of it.

6/10 Cukup Baik

john

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
This was our second stay. We were disappointed when they ran out of coffee the first day. We did call and leave messages. The toilet in the Bordello suite was slow at refilling and slow flush.
Menginap 3 malam pada bulan Oktober 2022
Tanggapan dari Guest Services pada tanggal 12 Okt 2022
We apologize; apparently, the coffee was not delivered on time.

10/10 Sangat Bagus

Anne, Signal Mountain

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Location and convenient free parking are a plus. Although only there the day of our check-in Jason was very helpful and the room was clean. Only negative was the lack of access to an ice machine.
Menginap 4 malam pada bulan Oktober 2022
Tanggapan dari Guest Services pada tanggal 12 Okt 2022
We apologize, one of our colleagues should have offered to get you ice as we no longer allow guest access to the ice machine.

10/10 Sangat Bagus

Kristian

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Staff… will stay here again for sure!
Menginap 5 malam pada bulan September 2022
Tanggapan dari Guest Services pada tanggal 12 Okt 2022
Thank you

10/10 Sangat Bagus

Ana

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All the personal were so respectful and were ready if we needed something. We would like that in our next visit they already open their restaurant. Very good service.
Menginap 4 malam pada bulan September 2022
Tanggapan dari Guest Services pada tanggal 2 Okt 2022
Thank you! The restaurant will open shortly.

10/10 Sangat Bagus

Jackie

Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Services pada tanggal 2 Okt 2022
Thank you!

10/10 Sangat Bagus

Matthew

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great charm, beautiful property, a lot of activities and restaurants well within walking distance.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Guest Services pada tanggal 2 Okt 2022
Thank you. We look forward to welcoming you again.