Skip to main content

The Ritz-Carlton, New Orleans

Choose dates to view prices

Luxury
5.0 star property
9.2

Wonderful

French Quarter elegance with live jazz

Elegant decor and a prime French Quarter location set the stage for your New Orleans adventure. Unwind in the luxurious spa or enjoy live jazz in the cosy lounge.

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is Rp4.283.119
Rp5.825.668 total
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a large bed, a smaller bed, a purple armchair, a small table with a vase of flowers, and a large window with curtains.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Multiple Beds

A hotel room with a large bed, a smaller bed, a purple armchair, a small table with a vase of flowers, and a large window with curtains.

Deluxe Room, Multiple Beds

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a chandelier, a nightstand with a lamp, and a framed picture on the wall.

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Balcony

A hotel room with a large bed, a dresser, a nightstand, and a view of the cityscape through the window.

Junior Suite, 1 Bedroom, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

A large bed with a tufted headboard, two bedside tables with lamps, a purple sofa, and a patterned carpet.

Executive Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

A spacious living room with a grey sofa, a round coffee table, and a chandelier. There is a large window with a view of a cityscape.

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

A modern living room with a pool table, a chandelier, and a fireplace.

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 260 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a cabinet.

Suite, 1 Bedroom

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

A room with a blue carpet, a sofa, two armchairs, a coffee table, a chandelier, and a striped curtain.

Studio Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

A living room with a blue carpet, a sofa, a coffee table, and a dining area with chairs and a table.

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a chandelier, a nightstand with a lamp, and a framed picture on the wall.

Club Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A large bed with a tufted headboard, two bedside tables with lamps, a purple sofa, and a patterned carpet.

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a large bed, a nightstand, a chair, and a dresser.

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)

A hotel room with a large window, a bed, a chair, and a desk.

Room, 2 Double Beds, City View (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Tub)

A modern bedroom with a four-poster bed, a desk, and a fireplace.

Club Room, 1 King Bed (Mobility Accessible, Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Hearing Accessible)

A modern bedroom with a four-poster bed, a desk, and a fireplace.

Club Room, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

A hotel room with a large window, a bed, a chair, and a desk.

Deluxe Room, 2 Double Beds (Hearing Accessible)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Deluxe Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand, a chair, and a view of the city.

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a view of the outside, and a decorative headboard.

Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with a large window, a bed, a chair, and a desk.

Room, 2 Double Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 Double Bed, Non Smoking, Fireplace

A modern living room with a fireplace, comfortable seating, and a large window offering a view of the city.

Club Suite, 1 Double Bed, Non Smoking, Fireplace

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

A modern bedroom with a four-poster bed, a desk, and a fireplace.

Club Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a bed, a flat-screen TV, a seating area with a sofa and armchairs, a coffee table, and a view of the city through large windows.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(9 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
5 bars/lounges

Nobu Hotel New Orleans - A Caesars Rewards Destination

New Orleans Central Business District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
6.6 out of 10, 8 reviews
The price is Rp4.338.674
Rp5.590.590 total
includes taxes & fees
3 Aug - 4 Aug
Nobu Hotel New Orleans - A Caesars Rewards Destination
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in French Quarter, a neighbourhood in New Orleans, The Ritz-Carlton, New Orleans is in the entertainment district. National World War II Museum and Saenger Theatre are cultural highlights, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Travelling with kids? Make time for Audubon Aquarium, or head to an event or a match at Caesars Superdome. Spend some time exploring the area's activities, including golfing. Visit our New Orleans travel guide
Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • A red trolley on tracks, palm trees, and buildings with signs like "Mr. Goldman" and "New York".
    Canal Street
    1 min walk - 0.0 km
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    2 min walk - 0.2 km
  • A historic building with ornate balconies and hanging plants.
    Royal Street
    3 min walk - 0.3 km
  • A casino building with palm trees, flags, and a bus in the background.
    Caesars New Orleans Casino
    10 min walk - 0.9 km
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    13 min walk - 1.1 km

Getting around

  • Canal at Dauphine Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Restaurants

  • Zesty Creole
    1 min walk
  • Deanie's Seafood Restaurant in the French Quarter
    2 min walk
  • Krystal
    3 min walk
  • The Ruby Slipper
    1 min walk
  • Daisy Dukes Express
    3 min walk

About this property

The Ritz-Carlton, New Orleans

  • Luxury historic hotel in the business district
  • A short walk from Canal Street and Bourbon Street, The Ritz-Carlton, New Orleans provides a corner/local shop, a terrace and a coffee shop/cafe. Indulge in a hot stone massage, a body scrub and a manicure/pedicure at the on-site spa. The on-site American cuisine restaurant, M bistro, offers breakfast, lunch, dinner and children's meals. Free WiFi in public areas is available to all guests, along with a garden and a library.
  • You'll also find perks such as:
    • An indoor pool
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Express check-out, express check-in and a gift shop
    • A 24-hour front desk, coworking spaces and coffee/tea in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 528 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets, pillowtop mattresses and down duvets
    • Designer toiletries, shower/bath combinations and hairdryers
    • 65-inch Smart TVs with premium channels
    • Wardrobes/cupboards, LED light bulbs and free infant beds

Similar properties

Bar (on property)
Hotel Monteleone, New Orleans
French Quarter
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.6 out of 10, Exceptional, 2,522 reviews
The price is Rp2.849.439
Rp3.419.777 total
includes taxes & fees
17 Aug - 18 Aug
Hotel Monteleone, New Orleans
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Davenport Lounge
  • M bistro
  • Spa Café

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 33 meeting rooms
  • 35,000 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 300 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 14 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.25 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, New Orleans have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 5:00 PM.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of 21 Jul 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 2 Aug 2026 start from Rp4.283.119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, New Orleans pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 300 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Ritz-Carlton, New Orleans?

Valet parking is available for USD 59 per night.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

What time is check-out at The Ritz-Carlton, New Orleans?

Checkout is at noon.

Where is The Ritz-Carlton, New Orleans located?

This family-friendly New Orleans hotel is located in the historical district, steps away from Immaculate Conception Church, Canal Street and Bourbon Street. Royal Street and Saenger Theatre are also within 5 minutes. Canal at Dauphine Stop and Canal at Baronne Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Ritz-Carlton, New Orleans Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 762 out of 1002 reviews
Rating 8 - Good. 125 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beignet service is wonderful! The Davenport Lounge is a fantastic place to relax with a drink while listening to the piano.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms. Absolutely the best place to stay
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was beyond expectations!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Was just there one night, great location and great room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar staff was very accommodating. They had several options to choose . The atmosphere was great.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Rooms were beautiful! Spa was awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with the perfect blend of vintage charm and modern style. The staff was amazing, friendly, attentive, and made the whole experience even better. The Club Lounge was awesome with really good food and drinks. Overall, an excellent experience and definitely worth it!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

rojin

Liked: Cleanliness, staff & service, amenities
The rooms are clean and staff are nice
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms excellent house keeping staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It certainly was a nice hotel and the location is hard to beat. I enjoyed my stay and the food/drinks I got there, they also offered free beignets and spiked coffee drinks in the lobby everyday, and the outdoor garden was lovely. I'd say that for a Ritz-Carlton hotel though, the room can feel a bit small and outdated.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alzina

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing you touch you pay, I was overcharged at check in my original balance was lower but when I went to pay it was higher and when I checked out, I woke up on Monday morning, but had another balance at checkout and received another balance at checkout. Valet and Room service was good. I was over charged $300😡
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff so professional & kind. Rooms great!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

DeeAnne

Liked: Cleanliness, staff & service, amenities
the room was impeccable and the staff went above and beyond.
Ritz Carlton Christmas 2025
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Room was fabulous, comfortable and quiet. Staff so professional, Christmas decor top notch!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The staff are courteous and go out of their way to help. It is beautiful during Christmas.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional accommodations and service!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all o lovely and the spa was fabulous!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mathew Allen

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Wonderful holiday decorations!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great staff. Beautiful hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time! Hotel was beautiful, staff were amazing - Overall was a great experience.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the restaurant is fantastic.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Fantastic staff Loved the live music in the lounge
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic food and better service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the history of the hotel Smelled amazing They burn gardenia candles Great jazz band and dinner was excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, courteous staff. Beautiful property. Truly enjoyed our quick visit.
Stayed 1 night in Sep 2025