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The Metrotel Motel

3.0 star property
Modern comforts meet city convenience at this central New Plymouth retreat where travelers can easily connect and unwind after exploring nearby attractions

Choose dates to view prices

The Metrotel Motel in New Plymouth's CBD offers a practical base with in-room WiFi. Guests can relax on the terrace between outings to nearby sights. Practical amenities like dry cleaning and luggage storage make stays hassle-free.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is Rp1.539.934
Rp1.770.924 total
includes taxes & fees
11 Jun - 12 Jun
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About this property

The Metrotel Motel

  • Hotel located in New Plymouth CBD
  • The Metrotel Motel provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • An electric car charging station, express check-out and luggage storage
    • A lift, smoke-free property and bike parking
  • Room features
  • All rooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with eco-friendly toiletries and showers
    • 40-inch flat-screen TVs with cable channels
    • Full-sized fridge/freezers, microwaves and toasters

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includes taxes & fees
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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per night.
Cots (infant beds) are available for NZD 20.0 per night

Payment types at the property

Important information

Optional extras

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Metrotel Motel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Metrotel Motel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Metrotel Motel on 11 Jun 2026 start from Rp1.539.934, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Metrotel Motel?

Self-parking is free at this property.

What time is check-in at The Metrotel Motel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at The Metrotel Motel?

Checkout is at 10:00 AM. Late checkout is available for NZD 20 (subject to availability).

Where is The Metrotel Motel located?

Located in New Plymouth CBD, this hotel is steps away from Centre City Shopping Centre and Coastal Walkway. Richmond Cottage and Real Tart Gallery are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 302 out of 363 reviews
Rating 8 - Good. 48 out of 363 reviews
Rating 6 - Okay. 10 out of 363 reviews
Rating 4 - Poor. 1 out of 363 reviews
Rating 2 - Terrible. 2 out of 363 reviews

Reviews

Verified

10/10 Excellent

Nash

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff very friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean well presented studio and a trrrific locality
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Loft was comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sik To

Liked: Cleanliness, staff & service, amenities
The room is spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay the bed was super comfortable
Stayed 1 night in May 2024
Verified

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inner city hotel close to shops and dinning options
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marilyn

Liked: Amenities
Fabulous room, very comfortable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice room.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice and clean
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious 2 bedrooms that is conveniently located, will definitely stay again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, well located. Would stay there again.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kellie

Liked: Amenities
Have stayed a few times now and always fantastic. Great service every time and rooms and facilities are spacious and very clean and modern
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Geraldine

Liked: Amenities, property conditions & facilities
Very central and within walking distance of many amenities
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Shiree

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious in a great central city location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Very modern with modern amenities
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

vinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Plymouth Holiday

Very pleasant stay in a comfortable modern hotel. Service was very good and the staff were very helpful.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

One night stay. Very clean, comfortable accommodation in a great location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and spacious room. All amenities we needed/wanted.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, well laid out. Large. Great location, with parking. I will return!
Stayed 2 nights in Jun 2025