Search Hotels in New Town, Rethymno

"Everything was perfect, staff was super friendly and helpful for any needs."

"We had an amazing stay at this beautiful, stylish hotel. Our room was incredibly spacious, and the private deck offered a stunning view of the Mediterranean Sea. The breakfast was delicious with plenty of variety to choose from. The location is perfect, close to town but still peaceful, and the staff was exceptionally helpful with local restaurant recommendations and activity suggestions"

"Wonderful hotel in good location. Just a short walk to the old town for shopping, dinning, etc."

"Friendly staff "

"Only comment is maybe the bathroom needs updating. Staff were so helpful and friendly."

"All around good standards "

"The room was clean and towels and linen changed every other day. The staff were amazing and helpful. We didn’t use the pool area as was up and out every morning. All in all it was a lovely hotel and everwhere for us was within walking distance. Having the supermarket next door was a plus, couple of minutes walk to the beachfront, cafes and bars. "

"Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend."

"Great location to access the beach, lots of shopping, and lots of dining and drinking establishments. Very walkable. Lucked out and got street parking a couple blocks away the first day, but had to do pay parking at the marina the second day. Reception staff Alex extremely helpful with calling the lost and found at Heraklion airport to try and navigate my missing suit case, which was very much appreciated. Breakfast was ok, options for myself and my husband who are vegetarian. Young lady who manages the buffet appears to be very hardworking. Would return on future trips."