Hotel Best Western di New Waverly

"Very clean "

"The gentleman who checked had impeccable customer service. After I checked in I asked if the a/c was on because I needed to make a quick trip to Walmart. He said no the a/c was not on. He noticed I used a walker to help get around so he offered to go to the room and turn it on for me while I went to Walmart. I also witnessed the customer before me who was on the phone with him being difficult. He handled it like a pro. The room itself was extremely clean and the bed was so comfortable. ...

"Always enjoy staying here. The staff are all very friendly and helpful. The rooms are clean and comfortable. I stay here every time I come to see family in Cleveland. "