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Ulasan untuk Holiday Inn Express Manhattan Times Square South, an IHG Hotel

3 out of 5
Holiday Inn Express Manhattan Times Square South, an IHG Hotel
60 West 36th Street, New York, NY

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 454 dari 1007 ulasan" "
Penilaian 8 - Bagus. 319 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 114 dari 1007 ulasan" "
Penilaian 4 - Buruk. 60 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 60 dari 1007 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Jennifer, Pearland

Bepergian bersama teman
Great location near subway station and many food stops. Staff are friendly and efficient. Room and amenities were as pictured. Loved that they offer luggage storage and shower toiletries
Menginap 3 malam pada bulan Mei 2024

8/10 Bagus

Vinna Mae

location
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Muhammad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is quite courteous and extremely professional. Breakfast offered by them is also generously served. We really enjoyed our stay here.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 21 Mei 2024
Muhammed, we are truly humbled by your review - we're so glad you stayed with us! Thank you!

10/10 Sangat Bagus

Anaisa

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nos encantó el el hotel, súper cerca de los puntos de interés, me volvería a quedar ahí
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 21 Mei 2024
Thank you Anaisa!

10/10 Sangat Bagus

Mary Beth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was close to subway and buses making it easy to get around. The staff atthe front desk was very helpful and friendly as was the nighttime security guard. It was a very pleasant experience.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 21 Mei 2024
Mary Beth, thank you for great review - we appreciate the positive feedback!

8/10 Bagus

Anne, Livonia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great value
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 21 Mei 2024
Thank you Anne, we're so glad your stay was a good value!

10/10 Sangat Bagus

Joyous

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved our stay! Will come back
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 17 Mei 2024
Joyous, let us know when you're coming back! We're so happy you LOVED your stay!

10/10 Sangat Bagus

Nancy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the place
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 15 Mei 2024
Thank you Nancy! We LOVE this review!

10/10 Sangat Bagus

Aurelio

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Congrats
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 13 Mei 2024
Thank you Aurelio!

2/10 Sangat Buruk

Andreas, Athens

Menginap 13 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 13 Mei 2024
Andreas, can you please tell us more about your stay?

10/10 Sangat Bagus

Tania

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall really good
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 9 Mei 2024
Thank you for the good feedback Tania!

8/10 Bagus

Ans

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
So liked that you can make a bag for lunch
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Thank you for staying, Ans!

8/10 Bagus

Melanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spotlessly clean. Our room was a little small but everything you need. Complimentary breakfast was basic but fresh. Free bottles of water plus you could take snacks for later also. Great location. Would recommend.
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Melanie, we are so glad you found the hotel to be clean and comfortable. We appreciate your review!

8/10 Bagus

Daniel, Trois-Rivieres

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Breakfast room was too small & crowded. food (breakfast) was often cold.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Daniel, thank you for your review. Did you know breakfast opens early so that there is plenty of time for ALL of our guests to enjoy!

8/10 Bagus

LuAnne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was in a great location. It was easy for us to walk to many of our destinations and also was conveniently located near a subway station for times when our destination was too far to walk. The breakfast had a little more variety than the typical hotel breakfast and the staff was around constantly replenishing. Our only "complaint" was that it was mentioned twice that we should text the number if there was anything we wanted. We wanted an extra pillow and I texted that request the first night...twice. We never got a pillow or a response. We made that request at the desk our second night and received the pillow soon after. I suggest they not promote the texting as a method of communication until it is reliable and responses are consistently made.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 8 Mei 2024
LuAnne, thank you for your review. The hotel has texts from you in our portal. We want to make sure it was the correct number. Otherwise we are happy to hear you enjoyed the location and breakfast!

10/10 Sangat Bagus

Ronald

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Thank you for the feedback Ronald!

8/10 Bagus

Marty

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and staff!
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Marty, we absolutely love this feedback, thank you!

8/10 Bagus

Hubert

Disukai: Kebersihan, staf & layanan
Tt
Menginap 7 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Thank you for staying Hubert!

10/10 Sangat Bagus

MARBEL SORAYA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They made me feel good yesterday, the girls at the reception are very friendly, especially the one who brought the hotel team together to sing my birthday, I appreciate it very much, thank you
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 2 Mei 2024
Dear Marbel Soraya, Happy Birthday! It was truly our pleasure to share that special moment with you in front of our hotel. Safe tavels and thank you for staying!

10/10 Sangat Bagus

Ernest

Menginap 6 malam pada bulan April 2024

6/10 Cukup Baik

Jeffrey, Concord

Bepergian bersama teman
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Jeffrey, can you please tell us more about your experience?

8/10 Bagus

adele

Disukai: Kondisi & fasilitas properti
Hotel in buonissima posizione, colazione perfetta da portare anche via. Da migliorare la pulizia, ma nel complesso lo consiglio
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Adele, thank you for your feedback. We apologize that you were disappointed in cleanliness - most people comment on how clean we are. We also have Diamond rating from AAA, who completed bacterial testing on many surfaces.

10/10 Sangat Bagus

Lauren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We had an excellent stay at this hotel, the hotel is a bit dated and could do with a refurb but it was clean and tidy and the room was spacious with everything that we needed for a 6 night stay here. We had a view overlooking some buildings and Summit One in the distance. Breakfast was great - there was a wide choice of food for everyone. Not a lot of seating but we managed to get a table every day. The staff were very friendly and always willing to help. If I ever came back to NYC I would happily stay here again. We had a very enjoyable holiday.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Lauren, thank you for your detailed review. We are so glad you found it clean and comfortable!

8/10 Bagus

Fernando

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nous avons apprécié notre séjour, mais nous aimerions souligner un problème majeur concernant la gestion des déchets, en particulier au petit-déjeuner où presque tout est emballé dans du plastique, même les pommes. Les assiettes et les verres en plastique sont également très répandus. L'impact écologique doit être énorme à l'échelle de l'Amérique, étant donné le manque de recyclage dans ce pays et l'omniprésence du plastique.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Dear Fernando, thank you for your candid review. Please know that due to capacity, Dept. of Health standards and To-Go standards, this is the most manageable way to complete Express breakfast. We are open to suggestion if you have any. But NYC requires the plastic on the apples.

10/10 Sangat Bagus

Elaine Maureen

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 7 Mei 2024
Thank you Elaine!

10/10 Sangat Bagus

SEONGBIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Thank you SEONGBIN!

6/10 Cukup Baik

DEIVI

Está bien solo que muy pequeña las habitaciones
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Thank you for staying Deivi.

10/10 Sangat Bagus

Monica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well located.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Monica, we're so glad our location worked for you!

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean place staff are all excellent people, very relaxed atmosphere… all amenities were clean and very functional this is one of my definitely recommended places to stay very centrally located.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Michael, we LOVE this feedback about our team and cleanliness. Let us know when you're coming back!

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Thank you for staying Alexander!

10/10 Sangat Bagus

christine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Hotel très bien situé. Très bruyant. nous étions au 4ème étage et malheureusement la climatisation centrale de l'hôtel était juste sous nos fenêtres. Sinon très bien situé et petit déjeuner royal
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Christine, thank you so much!

10/10 Sangat Bagus

Kaoru

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Thank you Kaoru!

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is honestly great! I would definitely stay here again. I’m recommending this hotel to everyone I know!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Nicole - we love this feedback. Thank you so so much for your recommendation!

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 8 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Jessica, we're so happy you loved our location - it cannot be beat!

10/10 Sangat Bagus

Eva

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice sized rooms, clean. Breakfast absolutely ok and was highly appreciated. The only downside is the missing fridge in the room.
Menginap 10 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Eva, thank you for staying with us. We're working on the minifridges but in the meantime, you can also store any items with the Front Desk 24/7!

8/10 Bagus

Jacob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Thank you Jacob!

8/10 Bagus

Seth

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Stayed here with my family during school vacation. Location afforded quick access to mid-town attractions, notably museums, Times Square, Korea-town, Rockefeller Center (Empire State Building) and Central Park, among others. We walked quite a bit, but subway stations are also close by. Our room (2 queen beds) was quite small, lacked a refrigerator, and had a weak AC, but was clean and otherwise suitable for our needs. The complimentary breakfast offered a decent variety of items and was plentiful. The staff was professional, knowledgeable, and attentive to our needs and questions. The informal smoking area in front of the hotel was a bit of an annoyance, but I would rather have guests smoking outside than in their rooms.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 20 Apr 2024
Dear, Seth, Thank you for sharing your experience with us. What a pleasure it is to read you enjoyed the location, breakfast, and staff.

8/10 Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 12 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 20 Apr 2024
Dear Felix, Thank you for taking the time to leave us your rating. We hope to see you again!

10/10 Sangat Bagus

Cory

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were awesome with my requests. Hotel was super quiet, had a good breakfast, and walkable to Time Square and Central Park.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Cory, thank you for the 'awesome' feedback on our team! Safe travels.

8/10 Bagus

Danielle

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Thank you Danielle!

10/10 Sangat Bagus

luis

Disukai: Fasilitas, kondisi & fasilitas properti
Very good
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 18 Apr 2024
Thank you Luis! Safe travels!

8/10 Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Staff was friendly and walkable to uptown manhattan
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 18 Apr 2024
Thank you for staying Rebecca!

8/10 Bagus

Cong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 17 Apr 2024
Thank you for staying!

6/10 Cukup Baik

Alexandra

Disukai: Kebersihan, staf & layanan
Necesita renovarse.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Sra Alexandra, Gracias por su comentario hacia el hotel. Espero que la proxima ves que venga, nuestro hotel este mejor para usted.

8/10 Bagus

Christian Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is located centrally and is a good starting position to visit popular places in mid town, or to catch the subway. The room was clean and functional, with a comfy bed. Staff on the desk were courteous and helpful. The breakfast is great to start the day with the staff being super friendly! Only real areas of negativity would be the noise at night. We were on floor 11, couldn’t hear anything from adjoining rooms, but the street noise is pretty loud. Overall I feel the value fir money and quality was great and, unless you have a big budget, would recommend staying there.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hello Mr.Christian, Thank you so much for your great feedback. I am glad our amazing staff were able to accommodate your needs as well as make your stay comfortable. Unfortunately for the street noise, we have our ups and downs in being located in the city. I do hope we get to see you again!

10/10 Sangat Bagus

Brenda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Although the building was a bit dated, the staff certainly made up for that, always friendly and informative. The beds were super comfortable and the rooms were clean.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hello Ms. Brenda!Thank you for your feedback! We are so glad our team made your stay comfortable and enjoyable. We do hope to see you again!

8/10 Bagus

Yeidy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy buena ubicación, cerca de las estaciones de tren, tiendas y lugares turísticos. El área era una segura tanto de día como de noche.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hola Sra. YeidyMuchas gracias por su comentario hacia el hotel. Esperemos verla pronto y tratar de cambiar ese 4 a un 5!

8/10 Bagus

Tracy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Likes: Clean, Quiet, Great Location Dislikes: Tiny Lobby, Small Room, Very Outdated Furniture and Amenities (TV, alarm clock, etc.)
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Tracy, Thank you for taking the time to share your experience with us. We are in the process of updating the amenities in the room to ensure our guest are getting best when they stay with us. It's great to read that you enjoyed the location and cleanliness.Sincerely,Hotel Manager

6/10 Cukup Baik

Nicholas

Disukai: Kebersihan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Nicholas, Thank you for your rating. We would like to know how we can improve things so that your next stay with us is a 5. Thank you again, for staying with us.Sincerely,

10/10 Sangat Bagus

CHRISTOPHER

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, breakfast pretty enough, everything around, transportation options. I definitely will back this property.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Christopher, Thank you for your review, the staff and I are excited to read that you will be staying with us again. Glad to hear that you enjoyed the breakfast as well. Until Next Time,Hotel Manager.