4/10 Buruk
Marjorie
Bepergian bersama teman
4 Apr 2026
Disukai: Kebersihan
It was a very convenient hotel if you are taking the train into Penn Station. But I don't think I will stay here again.
The wallpaper was peeling and stained with what looked like maybe wine.
The bottom bedsheet was on inside out and it kept pulling both it and the mattress protector any time you moved, so I kept waking up sleeping on a bare mattress. The blankets were stained and the sheets were very thin and felt like a low quality. All that said the bed was very comfortable.
Our toilet seat snapped off at 8pm and I immediately called down to the front desk. They said they would send someone up. An hour and a half later no one had shown up. I went down to th n front desk to ask about it and he looked confused, asking if no one has shown up. I said no and he said someone else would be up shortly. Half an hour later he showed up and was confused. He said he'd already been up to fix it, I said no we were in the room the entire time and no one had fixed the toilet. He backtracked and said maybe he was sent to a different room by mistake. He had to go in and out 3 times because he didn't grab the right parts. He finally got it done, 2.5 hours after we had reported the issue.
Overall I don't think it was worth the price. Maybe we got an older or less used room but it really felt like a let down. Maybe I expected more from the 4 star ranking, I won't make that mistake again.
Marjorie
Menginap 2 malam pada bulan April 2026