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Ulasan untuk Holiday Inn Express Manhattan Times Square South, an IHG Hotel

3 out of 5
Holiday Inn Express Manhattan Times Square South, an IHG Hotel
60 West 36th Street, New York, NY

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 441 dari 1005 ulasan" "
Penilaian 8 - Bagus. 326 dari 1005 ulasan" "
Penilaian 6 - Cukup Baik. 115 dari 1005 ulasan" "
Penilaian 4 - Buruk. 62 dari 1005 ulasan" "
Penilaian 2 - Sangat Buruk. 61 dari 1005 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

MARBEL SORAYA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They made me feel good yesterday, the girls at the reception are very friendly, especially the one who brought the hotel team together to sing my birthday, I appreciate it very much, thank you
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

Jeffrey, Concord

Bepergian bersama teman
Menginap 6 malam pada bulan April 2024

8/10 Bagus

adele

Disukai: Kondisi & fasilitas properti
Hotel in buonissima posizione, colazione perfetta da portare anche via. Da migliorare la pulizia, ma nel complesso lo consiglio
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Lauren

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
We had an excellent stay at this hotel, the hotel is a bit dated and could do with a refurb but it was clean and tidy and the room was spacious with everything that we needed for a 6 night stay here. We had a view overlooking some buildings and Summit One in the distance. Breakfast was great - there was a wide choice of food for everyone. Not a lot of seating but we managed to get a table every day. The staff were very friendly and always willing to help. If I ever came back to NYC I would happily stay here again. We had a very enjoyable holiday.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Lauren, thank you for your detailed review. We are so glad you found it clean and comfortable!

8/10 Bagus

Fernando

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nous avons apprécié notre séjour, mais nous aimerions souligner un problème majeur concernant la gestion des déchets, en particulier au petit-déjeuner où presque tout est emballé dans du plastique, même les pommes. Les assiettes et les verres en plastique sont également très répandus. L'impact écologique doit être énorme à l'échelle de l'Amérique, étant donné le manque de recyclage dans ce pays et l'omniprésence du plastique.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Dear Fernando, thank you for your candid review. Please know that due to capacity, Dept. of Health standards and To-Go standards, this is the most manageable way to complete Express breakfast. We are open to suggestion if you have any. But NYC requires the plastic on the apples.

10/10 Sangat Bagus

Elaine Maureen

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

SEONGBIN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 30 Apr 2024
Thank you SEONGBIN!

6/10 Cukup Baik

DEIVI

Está bien solo que muy pequeña las habitaciones
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Thank you for staying Deivi.

10/10 Sangat Bagus

Monica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well located.
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Monica, we're so glad our location worked for you!

10/10 Sangat Bagus

Michael

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean place staff are all excellent people, very relaxed atmosphere… all amenities were clean and very functional this is one of my definitely recommended places to stay very centrally located.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Michael, we LOVE this feedback about our team and cleanliness. Let us know when you're coming back!

10/10 Sangat Bagus

Alexander

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ok
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 26 Apr 2024
Thank you for staying Alexander!

10/10 Sangat Bagus

christine

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
Hotel très bien situé. Très bruyant. nous étions au 4ème étage et malheureusement la climatisation centrale de l'hôtel était juste sous nos fenêtres. Sinon très bien situé et petit déjeuner royal
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Christine, thank you so much!

10/10 Sangat Bagus

Kaoru

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient location.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 24 Apr 2024
Thank you Kaoru!

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This hotel is honestly great! I would definitely stay here again. I’m recommending this hotel to everyone I know!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Nicole - we love this feedback. Thank you so so much for your recommendation!

10/10 Sangat Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location
Menginap 8 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Jessica, we're so happy you loved our location - it cannot be beat!

10/10 Sangat Bagus

Eva

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice sized rooms, clean. Breakfast absolutely ok and was highly appreciated. The only downside is the missing fridge in the room.
Menginap 10 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Eva, thank you for staying with us. We're working on the minifridges but in the meantime, you can also store any items with the Front Desk 24/7!

8/10 Bagus

Jacob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 22 Apr 2024
Thank you Jacob!

8/10 Bagus

Seth

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Stayed here with my family during school vacation. Location afforded quick access to mid-town attractions, notably museums, Times Square, Korea-town, Rockefeller Center (Empire State Building) and Central Park, among others. We walked quite a bit, but subway stations are also close by. Our room (2 queen beds) was quite small, lacked a refrigerator, and had a weak AC, but was clean and otherwise suitable for our needs. The complimentary breakfast offered a decent variety of items and was plentiful. The staff was professional, knowledgeable, and attentive to our needs and questions. The informal smoking area in front of the hotel was a bit of an annoyance, but I would rather have guests smoking outside than in their rooms.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 20 Apr 2024
Dear, Seth, Thank you for sharing your experience with us. What a pleasure it is to read you enjoyed the location, breakfast, and staff.

8/10 Bagus

Felix

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 12 malam pada bulan April 2024
Tanggapan dari Hotel Manager pada tanggal 20 Apr 2024
Dear Felix, Thank you for taking the time to leave us your rating. We hope to see you again!

10/10 Sangat Bagus

Cory

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were awesome with my requests. Hotel was super quiet, had a good breakfast, and walkable to Time Square and Central Park.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Cory, thank you for the 'awesome' feedback on our team! Safe travels.

8/10 Bagus

Danielle

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Thank you Danielle!

10/10 Sangat Bagus

luis

Disukai: Fasilitas, kondisi & fasilitas properti
Very good
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 18 Apr 2024
Thank you Luis! Safe travels!

8/10 Bagus

Rebecca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Staff was friendly and walkable to uptown manhattan
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 18 Apr 2024
Thank you for staying Rebecca!

8/10 Bagus

Cong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 17 Apr 2024
Thank you for staying!

6/10 Cukup Baik

Alexandra

Disukai: Kebersihan, staf & layanan
Necesita renovarse.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Sra Alexandra, Gracias por su comentario hacia el hotel. Espero que la proxima ves que venga, nuestro hotel este mejor para usted.

8/10 Bagus

Christian Ian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is located centrally and is a good starting position to visit popular places in mid town, or to catch the subway. The room was clean and functional, with a comfy bed. Staff on the desk were courteous and helpful. The breakfast is great to start the day with the staff being super friendly! Only real areas of negativity would be the noise at night. We were on floor 11, couldn’t hear anything from adjoining rooms, but the street noise is pretty loud. Overall I feel the value fir money and quality was great and, unless you have a big budget, would recommend staying there.
Menginap 6 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hello Mr.Christian, Thank you so much for your great feedback. I am glad our amazing staff were able to accommodate your needs as well as make your stay comfortable. Unfortunately for the street noise, we have our ups and downs in being located in the city. I do hope we get to see you again!

10/10 Sangat Bagus

Brenda

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Although the building was a bit dated, the staff certainly made up for that, always friendly and informative. The beds were super comfortable and the rooms were clean.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hello Ms. Brenda!Thank you for your feedback! We are so glad our team made your stay comfortable and enjoyable. We do hope to see you again!

8/10 Bagus

Yeidy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Muy buena ubicación, cerca de las estaciones de tren, tiendas y lugares turísticos. El área era una segura tanto de día como de noche.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hola Sra. YeidyMuchas gracias por su comentario hacia el hotel. Esperemos verla pronto y tratar de cambiar ese 4 a un 5!

8/10 Bagus

Tracy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Likes: Clean, Quiet, Great Location Dislikes: Tiny Lobby, Small Room, Very Outdated Furniture and Amenities (TV, alarm clock, etc.)
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Tracy, Thank you for taking the time to share your experience with us. We are in the process of updating the amenities in the room to ensure our guest are getting best when they stay with us. It's great to read that you enjoyed the location and cleanliness.Sincerely,Hotel Manager

6/10 Cukup Baik

Nicholas

Disukai: Kebersihan
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Nicholas, Thank you for your rating. We would like to know how we can improve things so that your next stay with us is a 5. Thank you again, for staying with us.Sincerely,

10/10 Sangat Bagus

CHRISTOPHER

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff, breakfast pretty enough, everything around, transportation options. I definitely will back this property.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Christopher, Thank you for your review, the staff and I are excited to read that you will be staying with us again. Glad to hear that you enjoyed the breakfast as well. Until Next Time,Hotel Manager.

6/10 Cukup Baik

theresa

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas
Check in poor
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Apr 2024
Theresa, please accept our sincere apologies for a poor check-in. Can you tell us more about that?

10/10 Sangat Bagus

Stephanie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Though the property is a little outdated, few cosmetic improvements needed, we had a great time here. Very friendly staff interactions all the time, free water bottles and great selections for breakfast. Ideally located and within walking distance to many attractions.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 10 Apr 2024
Dear Stephanie, Thank you for sharing your experience with us. The maintenance team is working hard on trying to improve the cosmetic of the building. Great to read that you had great interactions with the team. We hope to see you again. Sincerely,

10/10 Sangat Bagus

Anna

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good service and clean.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear, Anna, Thank you for your review. We hope to see you again! Sincerely,

10/10 Sangat Bagus

Abdiel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
De afuera no se ve bien
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear, Abdiel, Thank you for your 5 star rating. Please come and visit us again!

4/10 Buruk

Eileen

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 30 Mar 2024
Dear Eileen, Thank you for taking the time to leave us your honest review. Please contact the hotel directly to speak with a manager so that we can address your less than satisfactory stay. Thank you.

10/10 Sangat Bagus

Jana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great, comfortable stay
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Jana, Its great to read that yours stay with us was comfortable. We hope to see you again in the future.

8/10 Bagus

Jordan

Disukai: Staf & layanan, kondisi & fasilitas properti
Such a good stay over three nights. We could hear neighbours coming in HARD at 11:45pm when we were getting ready for our flight the next morning but it’s a hotel so w/e but great staff/breakfast
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Jordan, Please allow me to apologize for your neighbors. It's great to hear that you enjoyed the staff and breakfast. I will be sharing your review with the team. Sincerely,

10/10 Sangat Bagus

Alexandra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mejorar el desayuno
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 9 Apr 2024
Dear Alexandra, Its great to read that you enjoyed our breakfast. Please come and visit us again. Sincerely, Hotel Manager

8/10 Bagus

Hayley

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
For the price this place was perfect. Quite basic in appearance with no frills but was clean. The street it was on was fairly quiet and had some great little bars to visit on your doorstep and was close to a Subway for getting around. The breakfast staff were all lovely and desk staff helpful.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 23 Mar 2024
Dear Hayley, Thank you for leaving us a review. We hope to see you again.

8/10 Bagus

CARLOS, Heredia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really good location. safe
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 23 Mar 2024
Dear Carlos, Awesome to hear you enjoyed our location, we hope to see you again.

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 23 Mar 2024
Dear Peter, Thank you for your rating, we hope to see you again! Sincerely,

8/10 Bagus

Anna Marie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location, staff are friendly and helpful
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Mar 2024
Thank you Ms. Anna Marie for choosing to stay with us !

10/10 Sangat Bagus

Elveera Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, convenient, helpful staff
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Mar 2024
Thank you for your positive feedback Ms. Linda!

10/10 Sangat Bagus

Olga, Houston

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location!! Walking distance to main downtown sightseeings. Plenty of breakfast items., Rooms clean.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Mar 2024
Olga, thank you for your kind feedback. We are glad we were able to make your stay wonderful !

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s a perfect place to stay close to everything!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Melissa, we're so glad our location worked for you!

10/10 Sangat Bagus

Luiz, Boston

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location clean good service !
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Thank you Luiz!

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were great!! They even put up happy birthday decorations for my daughter and went out of the way to assist us!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Thank you Linda! We LOVE celebrating birthdays with our guests!

8/10 Bagus

Jerry, Pierrefonds

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very friendly. The hotel was very clean and was constantly being kept clean.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 8 Mar 2024
Thank you for your review Jerry!

8/10 Bagus

Geneviève

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 8 Mar 2024
Thank you Genevieve!