Seprai premium, minibar, brankas, dan didekorasi berbeda-beda

Ulasan untuk InterContinental New York Times Square, an IHG Hotel

5 out of 5

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 630 dari 1140 ulasan" "
Penilaian 8 - Bagus. 247 dari 1140 ulasan" "
Penilaian 6 - Cukup Baik. 140 dari 1140 ulasan" "
Penilaian 4 - Buruk. 64 dari 1140 ulasan" "
Penilaian 2 - Sangat Buruk. 59 dari 1140 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kee, Essex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Service pada tanggal 3 Mei 2024
Kee, it's delightful to hear about your positive stay at InterContinental New York Times Square. Thank you for taking the time to share your feedback. We're thrilled to welcome you back in the future.Alex KSocial Media Manager

8/10 Bagus

Oleksandr

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
Menginap 7 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 3 Mei 2024
Oleksandr, it's wonderful to know your stay at the InterContinental New York Times Square was perfect! We appreciate your positive comment and hope you'll return in the future for another enjoyable experience.Alex KSocial Media Manager

10/10 Sangat Bagus

Ian

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The only negative was a very grumpy women on reception. Other than that a great property with nice bar/coffee area good for meetings. Breakfast is great too.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Ian, thank you for your 5-star review. We're thrilled to hear the InterContinental New York Times Square met your expectations, particularly with our bar/coffee area and renowned breakfast. We understand that your check-in experience didn't entirely align with our usual high standard of service. Rest assured, we're committed to delivering exceptional service and are addressing the points you raised with our team. We're looking forward to your next visit.Alex KSocial Media Manager

10/10 Sangat Bagus

Mary Ann

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The service was outstanding from beginning to end! Beautiful, clean rooms. Friendly, helpful staff. Our server, Eddie, in the Stinger Cocktail Bar was especially good. Would definitely recommend and stay at this hotel next time I’m in New York.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 2 Mei 2024
Mary Ann, it's fantastic to hear about your excellent experience at InterContinental New York Times Square. We're pleased that you appreciated the cleanliness of our rooms and the cordial assistance from our team members. Eddie will surely be thrilled to hear of your warm commendations at the Stinger Cocktail Bar. We eagerly anticipate your return in the future, and appreciate your recommendation.Alex KSocial Media Manager

2/10 Sangat Buruk

Robert

Disukai: Kebersihan, staf & layanan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 29 Apr 2024
Robert, it seems your experience didn't meet your expectations and for that, we sincerely apologize. We strive to offer a memorable stay to all our guests, so it's unfortunate to learn your time with us didn't reflect that. We appreciate your feedback and will take it into consideration for future enhancements. We hope for an opportunity to better serve you in the future.Alex KSocial Media Manager

8/10 Bagus

Luisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very close from time square , very professional and friendly staff.i would recommend and stay here again. The 14th floor was very loud , you can hear the sirens and the outside noise in the room . they switched us to the 20th floor and different side of the building and it was better.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Luisa, it's exhilarating to hear that you appreciated the convenient location of InterContinental New York Times Square and the professionalism of our team members. We thank you for recommending us. On the other hand, we're sorry to hear about the initial noise issue but are glad it was rectified with a move to a different room. It pleases us that your subsequent accommodations were satisfactory. We eagerly await your next visit!Alex KSocial Media Manager

10/10 Sangat Bagus

Christer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
Thanks for the perfect rating, Christer!We're pleased to hear that you have fully enjoyed your stay at InterContinental New York Times Square, as we strive to create a full service experience for our guests. We can't wait to see you again soon!Alex KSocial Media Manager

10/10 Sangat Bagus

Rolando

Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Thank you for sharing your perfect rating with us, Rolando!It's wonderful to see how much you appreciated your time at InterContinental New York Times Square! We want everyone to feel right at home at InterContinental New York Times Square. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!Alex KSocial Media Manager

10/10 Sangat Bagus

Irene

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a lovely hotel. The Stinger restaurant was fabulous and the room itself was clean and very comfortable. It was within walking distance from show venues and shopping. I would stay here again.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 24 Apr 2024
Irene, thank you for sharing your delightful experience at the InterContinental New York Times Square. We're thrilled to hear that you enjoyed dining at The Stinger restaurant and found the room to be comfortable and clean. Also, the convenience of our location in close proximity to venues and shops is an advantage that many of our guests appreciate. We can't wait to welcome you back on your next visit.Alex KSocial Media Manager

10/10 Sangat Bagus

Ayman, Staten Island

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Ayman, thank you for your concise yet telling review. We're pleased to hear your stay at InterContinental New York Times Square met your expectations. We hope to see you again on your future visits to the city.Alex KSocial Media Manager

6/10 Cukup Baik

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was especially annoyed that with a $400 night rate at the time of check-in. I was informed that I would be charged $35 each day of which just $25 Could be credited towards in hotel purchases like restaurant, room services, etc. This is a mandatory charge. I find it to be rude. Reminds me of flying spirit air or something pay for your seat, pay for your baggage, etc. The more I thought about it, the more annoyed I was with it, and I will not return to the hotel.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 23 Apr 2024
Donald, we regret hearing about your unhappiness regarding our hotel policies. We understand how this additional charge could lead to discomfort, and we make sure to advertise it prior to arrival to ensure transparency. As for using it on dining or room service, it's meant as a convenience to enhance your stay. We're saddened to lose you as a guest and it's unfortunate that this fee has impacted your overall experience. Changes may occur in future and we hope for the chance to exceed your expectations someday.Alex KSocial Media Manager

8/10 Bagus

Yajing

Disukai: Kebersihan, staf & layanan
酒店太老了
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 21 Apr 2024
Yajing,感谢您花时间分享您的想法。我们了解您发现我们的设施比预期的要成熟。我们自豪地维护我们的酒店,将经典魅力与现代舒适相结合。我们希望将来有机会更好地满足您的期望。Alex KSocial Media Manager

2/10 Sangat Buruk

Harun

Menginap 6 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 20 Apr 2024
We appreciate your feedback, Harun.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.Alex KSocial Media Manager

10/10 Sangat Bagus

Jorge

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 18 Apr 2024
Jorge, we're thrilled to see you had an enjoyable stay at InterContinental New York Times Square. It is always a delight to learn that we've exceeded our guests’ expectations. We appreciate your high rating. We eagerly await the opportunity to enhance your next visit to us. Safe travels!Alex KSocial Media Manager

10/10 Sangat Bagus

Gerald, Centennial

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I great location for access to Broadway shows and Times Square.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 17 Apr 2024
Gerald, it's wonderful to hear that you enjoyed the prime location of InterContinental New York Times Square, especially for Broadway shows and Times Square. We strive to make our guests' experience memorable and we're delighted you reaped the benefits. We hope to welcome you back in the near future.Alex KSocial Media Manager

6/10 Cukup Baik

Rebecca

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
I would say this property is a little overpriced for what it is. It was lacking some basic ammenities in the room. Also I ended up with small bug bites on my legs which I can only assume one thing… They did service the room daily. The pillows were way too soft. Gym facilities were great.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 15 Apr 2024
Rebecca, thank you for your feedback. Addressing the points you've raised, we strive to offer a fair price based on the experience and amenities we provide. We regret to hear about the insufficiencies you encountered and the discomfort you experienced, which certainly isn't typical. Your recognition of our daily room service and gym facilities is appreciated, yet we understand the pillows didn't meet your preference. Rest assured, your comments will be shared with our team for further examination and improvements. We hope to have an opportunity to serve you better in the future.Alex KSocial Media Manager

2/10 Sangat Buruk

Fred

Tidak Disukai: Kondisi & fasilitas properti
Hôtel charge for facility and practically force you to use Mini Bar , or cleaning services of the hotel Charges are not important but charge you by surprise at check in is not right to
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Fred, we regret to hear that certain aspects of your stay didn't meet expectations, particularly concerning fees. We endeavor to be transparent about all services and costs associated with them at the time of booking or registration. We'd certainly like to learn more about your experience to alleviate any similar issues in the future. Thank you for your feedback.Alex KSocial Media Manager

6/10 Cukup Baik

Jerry, Columbus

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Staff was helpful and friendly, but room aren’t as clean as advertised. Some floor smells like a kitchen. Didn’t have the vibe of a 5 star hotel.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 12 Apr 2024
Jerry, it's heartening to hear that our team members were welcoming and useful. However, we apologize if cleanliness and ambiance weren't up to your expectations. We strive to provide a top-notch experience for all our guests, and we assure you your feedback is taken seriously. We will endeavor to exceed your expectations in these areas on your next visit. Thank you for your time and valuable insight.Alex KSocial Media Manager

10/10 Sangat Bagus

Esunew

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Mei 2024
Thanks, Esunew! It's outstanding your time at InterContinental New York Times Square was fantastic. We can't wait until your next visit!Alex KSocial Media Manager

8/10 Bagus

Corey

Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 28 Apr 2024
Corey, thank you for the positive rating you've given to InterContinental New York Times Square. We're thrilled that your experience with us was a good one. We hope to see you again soon for an even better experience. Your feedback is truly appreciated.Alex KSocial Media Manager

6/10 Cukup Baik

Celeste

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
The hotel is within walking distance of theaters and restaurants. There was no valet parking. Service was mediocre this time. It was our second stay at the hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 8 Apr 2024
Celeste, we appreciate your feedback from your stay. While we're pleased you found our location convenient, it's disheartening to hear that you didn't experience our usual exceptional service. We note your feedback on valet parking and will consider it for further improvements. We hope to have the opportunity to impress you during your next visit.Alex KSocial Media Manager

10/10 Sangat Bagus

Patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 8 Apr 2024
Patricia, it's truly wonderful to learn that you appreciated the prime location of InterContinental New York Times Square. We're delighted that it added to the enjoyment of your stay. Thank you for your review, and we hope to have the pleasure of your company again soon.Alex KSocial Media Manager

8/10 Bagus

john

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 27 Apr 2024
We appreciate your lovely rating, John!The satisfaction of our guests is important to us so we can't wait to see you back again at InterContinental New York Times Square soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!Alex KSocial Media Manager

10/10 Sangat Bagus

VIRGIL

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel. Very convenient.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 7 Apr 2024
Virgil, it's wonderful to hear that you found the InterContinental New York Times Square to be a convenient choice. We pride ourselves on providing a comfortable and accessible environment for our guests. Thank you for sharing your positive experience.Alex KSocial Media Manager

6/10 Cukup Baik

Celeste

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is within walking distance of everything in Times Square, but there is no longer valet parking.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 7 Apr 2024
Celeste, thank you for taking the time to share your feedback. We're glad to know you appreciated our prime location in the heart of Times Square. While we acknowledge your concern relating to parking, kindly note that some services have been adjusted for operational purposes. Nonetheless, we're committed to continually improving the guest experience and your comments will certainly aid in this process.Alex KSocial Media Manager

10/10 Sangat Bagus

chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Right in center, close to subway, Times Square, restaurants, I'm glad I found this hotel.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Service pada tanggal 6 Apr 2024
Chris, it's wonderful to know that you found the location of InterContinental New York Times Square to be convenient for your needs. The access to major transportation and nearby dining options is indeed a great perk. We're thrilled you discovered our hotel and we look forward to your next stay with us.Alex KSocial Media Manager

10/10 Sangat Bagus

Joel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 5 Apr 2024
Joel, we're thrilled you appreciated the prime location of InterContinental New York Times Square. It's our pleasure to ensure your stay is convenient. We hope to welcome you back soon for another fantastic stay.Alex KSocial Media Manager

8/10 Bagus

Osman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pros - Really nice rooms and restaurant. The in room service was excellent. The cleaning service and door men are great. Cons - the front desk service is competent but not very warm. The carpeting in hallways is old and needs refurbishing
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 5 Apr 2024
Osman, it's great to hear you appreciated the quality of our rooms and on-site restaurant at InterContinental New York Times Square. Your positive feedback regarding our in-room service, housekeeping, and door services is greatly valued.Regarding your comments about the warmth of reception, we always aim to improve and your feedback is invaluable for this purpose. Moreover, we take note of your observations about the condition of the hallway floor coverings. While they might show some level of use through time, we are continually working to maintain our facilities at a high standard. We're looking forward to welcoming you back next time.Alex KSocial Media Manager

2/10 Sangat Buruk

Nancy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 25 Apr 2024
Nancy, it appears your stay didn't meet your expectations, which is certainly disappointing to hear. We strive to create a high-quality experience for every guest and welcome the chance to improve. We would appreciate further details about the specifics of your visit which could assist us in identifying any areas of improvement. Thank you for choosing to stay with us, and we hope to serve you better in the future.Alex KSocial Media Manager

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was close to Broadway shows and Times Square
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 2 Apr 2024
Andrew, it's wonderful to hear that you appreciated the convenient location of InterContinental New York Times Square, with its proximity to Broadway shows and Times Square. We hope the rest of your stay was just as enjoyable and look forward to welcoming you back in the future.Alex KSocial Media Manager

10/10 Sangat Bagus

Savannah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Love being close to time square
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 1 Apr 2024
Savannah, it's fantastic to learn that you enjoyed the unbeatable location of InterContinental New York Times Square. Having the vibrancy of Times Square at your doorstep certainly adds an extra special touch to every visit. We hope to welcome you back again soon!Alex KSocial Media Manager

8/10 Bagus

Amy, Canoga Park

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
If you're in town to see Broadway shows, this is an excellent choice. One of the few properties in NYC in this price range that has double bed rooms and really spacious rooms. For this, alone, we'd definitely stay here again. The bathroom was a little wonky - slow shower drain and had to call maintenance. They came up after about an hour. Toilet paper holder was loose and almost falling upside down. Housekeeping wasn't great but ok. Felt the room could have been cleaner. The nightstand had some sticky stains on it when we arrived. We used the coffee cups one morning and never got clean ones back. We were there 4 nights. BUT the location is great. We were on the 4th floor and the room was really nice and quiet. Super ugly view of the side of another building, but that's how you get a quiet room near Times Square. Staff was mostly good, and about as friendly as employees are in NYC.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 29 Mar 2024
Amy, we appreciate your feedback about your stay at InterContinental New York Times Square. It's pleasing to know you found our Hollywood-themed suites spacious and enjoyed our convenient location ideal for theater devotees. However, it seems that some aspects of your experience didn't fully meet your expectations. We are constantly working to improve the experience for our guests, and your comments on room cleanliness, bathroom maintenance, and replenishment of amenities are greatly appreciated. Rest assured, these matters will be discussed with our team. We're glad that your room's quietness provided a peaceful retreat in the heart of Times Square, and thank you for acknowledging our team members' helpfulness. We look forward to improving your experience during your future stays with us.Alex KSocial Media Manager

6/10 Cukup Baik

Carissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 30 Mar 2024
Thank you for sharing your feedback, Carissa!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.Alex KSocial Media Manager

8/10 Bagus

Kee, Essex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good not great
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 22 Mar 2024
Kee, thank you for your review. At the InterContinental New York Times Square, we continuously strive to provide exceptional experiences to our valued guests. It appears that we fell short of your expectations but we hope to have the opportunity to exceed them on your next visit.Alex KSocial Media Manager

8/10 Bagus

Shuhei

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 21 Mar 2024
Shuhei, it's great to hear that you had a positive experience at InterContinental New York Times Square. We appreciate you sharing your feedback and we're looking forward to being your hotel of choice when you visit the city next.Alex KSocial Media Manager

10/10 Sangat Bagus

Codie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 22 Mar 2024
Codie, thank you for your succinct review. It's great to hear that you had an excellent stay at InterContinental New York Times Square. We hope to come across you on your future travels.Alex KSocial Media Manager

10/10 Sangat Bagus

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect location of attending any shows and great dining selections.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 21 Mar 2024
Joseph, it's fantastic to hear you enjoyed your stay at InterContinental New York Times Square due to the prime location and exceptional dining selections. Your satisfaction is of utmost importance, and we're thrilled that the proximity to fantastic shows and culinary experiences added value to your stay. We are looking forward to welcoming you back when your travels bring you back to New York. Thank you for choosing us!Alex KSocial Media Manager

6/10 Cukup Baik

RIE

Tidak Disukai: Staf & layanan
前払いしているのに、500$の保証金?を入れさせられました。後払いなら保証金もわかるのですが、、、。 前もってXperiaの情報に載せるべきだと思いました。
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 20 Mar 2024
RIE 様、前払いをしていただいたにもかかわらず、入金リクエストに関して混乱があったことは承知しております。あなたのフィードバックは、そのようなポリシーに関するコミュニケーションを改善できることを示しており、あなたの提案に感謝します。今後は、お客様にとってより明確な情報を提供できるよう努めてまいります。ご宿泊をお選びいただきありがとうございます。Alex KSocial Media Manager

10/10 Sangat Bagus

Joseph

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Second stay here, just as good as the first.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 19 Mar 2024
Joseph, it's wonderful to hear that your second stay at InterContinental New York Times Square mirrored the excellent experience of your first visit. We can't wait to welcome you back for your third.Alex KSocial Media Manager

10/10 Sangat Bagus

tayfun

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was perfect!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 16 Mar 2024
Tayfun, it's delightful to hear that your stay at the InterContinental New York Times Square was perfect! Our team loves hearing feedback such as yours. We hope your travels bring you back soon for another excellent experience.Alex KSocial Media Manager

10/10 Sangat Bagus

Lilit

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was great
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 14 Mar 2024
Lilit, it's delightful to know that you had a wonderful experience at InterContinental New York Times Square. Your positive feedback is very much appreciated by our team. We hope to see you again in the future!Alex KSocial Media Manager

10/10 Sangat Bagus

Eduardo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 14 Mar 2024
Eduardo, we are delighted to know you had such a splendid experience at InterContinental New York Times Square. We certainly look forward to your return. Thank you for the high rating.Alex KSocial Media Manager

2/10 Sangat Buruk

Bijay

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Almost charged twice even I fully paid my stay. They told me the day I checked in they gonna put $ 100 as a security deposit but they charged same amount of my stay.I should go to reception and talked about it and they told me it was mistake
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 15 Mar 2024
Bijay, we regret to hear about the inconvenience experienced with the security deposit confusion. Our team is intended to provide clear instructions about these charges upon arrival. We’re glad the situation was corrected for you at the reception. Please rest assured, we are addressing this matter internally to prevent any similar occurrences in the future.Alex KSocial Media Manager

10/10 Sangat Bagus

Sidney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent property.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 11 Mar 2024
Sidney, thank you for your wonderful comments. It brings us great joy to know that you found the InterContinental New York Times Square to be excellent. We hope to have the privilege of welcoming you back for another magnificent experience.Alex KSocial Media Manager

10/10 Sangat Bagus

Bal

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 30 Mar 2024
Bal, it's wonderful to know that your stay at the InterContinental New York Times Square was enjoyable. Your high rating is appreciated and we look forward to welcoming you back for another fantastic experience.Alex KSocial Media Manager

4/10 Buruk

manav

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
nothing to like
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 8 Mar 2024
Manav, it is disappointing to read that your stay did not meet your expectations. While it’s unfortunate to hear that you found nothing appealing, feedback such as this allows us to reassess our services and amenities for improvements. We hope to have another opportunity to provide a better experience.Alex KSocial Media Manager

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perhaps the best value in New York City. I would stay there again in a heart beat!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 11 Mar 2024
James, it's wonderful to hear you found incredible value during your stay at InterContinental New York Times Square. We're thrilled that you'd choose to visit us again. We're looking forward to making your next stay even better.Alex KSocial Media Manager

10/10 Sangat Bagus

Jianyi, Malden

ok
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 4 Mar 2024
Jianyi, thank you for taking the time to share your feedback. At the InterContinental New York Times Square, we appreciate your succinct yet positive comment. We trust everything met your expectations and look forward to the pleasure of welcoming you back in the future.Alex KSocial Media Manager

10/10 Sangat Bagus

Nathan, Orlando

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is managed well despite the heavy traffic from Times Square. Room was comfortable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Service pada tanggal 3 Mar 2024
Nathan, it's wonderful to hear that despite the bustling environment of Times Square, you found the InterContinental New York Times Square well-run and your room comfortable. We hope to welcome you back soon for another enjoyable stay.Alex KSocial Media Manager

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Service pada tanggal 2 Mar 2024
Thanks for sharing this perfect rating, Karen!We're thrilled to hear you enjoyed your stay at InterContinental New York Times Square! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!Alex KSocial Media Manager