Teras/patio

Ulasan untuk SoHo 54 Hotel

3 out of 5
SoHo 54 Hotel
54 Watts St, New York, NY

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 366 dari 1062 ulasan" "
Penilaian 8 - Bagus. 258 dari 1062 ulasan" "
Penilaian 6 - Cukup Baik. 191 dari 1062 ulasan" "
Penilaian 4 - Buruk. 137 dari 1062 ulasan" "
Penilaian 2 - Sangat Buruk. 110 dari 1062 ulasan" "

7,4/10

Kebersihan

8,0/10

Staf & layanan

6,6/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Sam

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the worst stay I have ever had. Sink bowl was dirty, light in bathroom not turning on many times and light fixture broken, floor not cleaned enough before check-in. Door locked and also door and very bad condition. They had at least six other rooms available that night and then they would not let us transfer because we used Expedia. Pillows and sheets were very unsanitary and we could not sleep on them the maintenance even brought in new pillows and then brought bug spray to the room and was spring the room. We were breathing it in the whole night. The vent from the heat and air was never changed and probably years and we were breathing in filthy recycled air and the vent had dust around the vent. We were on the phone with Expedia from the minute we walked in the room for over an hour and 20 minutes trying to get a refund. After 11 PM, 6 Hour Drive nine-year-old who was overly tired and wasn't allowed to sit on the bed yet nowhere else to go we felt defeated and did not have the will or energy to do more that night with the abusive staff.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 26 Apr 2024
Thank you very much for your feedback. From your response, we understand that you were not happy with your experience and would like to apologize for the inconveniences you encountered during your stay. We wish to make amends for this reservation and hope your experience will not deter you from our property. Please feel free to provide additional feedback on what we can do to guarantee your satisfaction on your next visit. Best,

6/10 Cukup Baik

Cherry

Bepergian bersama keluarga
Disukai: Staf & layanan
We had a great stay, easy to get to all sites. We moved from our original room which was not ready. Optional room was small but they moved us to our original room for the last part of our stay. Staff was very friendly.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Soho 54 Hotel pada tanggal 11 Apr 2024
Thank you very much for choosing to share your experience, we appreciate you for noticing the convenience of our location. From your response, we understand that you were not happy with your experience and would like to apologize for the inconveniences you encountered during your stay. Since your departure, management has investigated your concerns and found solutions to avoid these inconveniences in the future. We wish to make amends for this reservation and hope your experience will not deter you from our property. Best,

8/10 Bagus

Karim

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Property was worn down, but the location was great and the rate as well, it’s a give and take.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 7 Apr 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

8/10 Bagus

Yoichi

Disukai: Kebersihan
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 4 Apr 2024
Thank you very much for your response, we appreciate your feedback. It's exciting to hear that your most recent stay was amazing! Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

8/10 Bagus

Naoto, Setagayaku

Disukai: Kebersihan
Tidy and quiet for it price.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 4 Apr 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

10/10 Sangat Bagus

Romeu

basic good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 1 Apr 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

6/10 Cukup Baik

Shaoyi

Disukai: Kebersihan
wifi is slow
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 29 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

4/10 Buruk

Nicole

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Hotel staff are super nice. However the hotel is old and dated. The floor board in the bathroom was popping up and I stubbed my toe causing it to bleed, the shower fixture is broken and peeling, the tub is cracked, the toilet handle is broken and the toilet just keeps running which is very loud. Overall wouldn’t stay here again and I wouldn’t waste the money if I were you.
Tanggapan dari Soho 54 Hotel pada tanggal 28 Mar 2024
Thank you very much for choosing to share your experience, we appreciate you for noticing the friendliness of the staff members. We send our deepest apologies for the inconveniences you mentioned. At the time you run into an issue, please do not hesitate to contact the front desk so we can assist with amending each issue. We hope your experience will not deter you from our location, we would like to make amends for your most recent stay. Best,

6/10 Cukup Baik

Hayat

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
Update needed all over, outdated furnitures are beds are very uncomfortable
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 28 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

10/10 Sangat Bagus

Charlene, Cllinton

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
SoHo 54 was a great find! The price was affordable, the staff helpful, and our room was large and clean. I hesitated for a couple of steps as I approached the front door — it was a small indentation in the building wall and the street was a little dark. My concerns evaporated the moment I stepped inside and I’ll make this my go-to hotel for future trips to NYC.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 28 Mar 2024
Thank you very much for your response, we appreciate your feedback and for mentioning the aspects of the hotel you enjoyed the most. We appreciate you for mentioning the helpfulness of the staff and the cleanliness of the property. We hope your most recent experience will turn you into a loyal guest. Best,

10/10 Sangat Bagus

Lucero

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 26 Mar 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

6/10 Cukup Baik

Jose

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Room was booked as DeLuxe with Soho View, was explained that those are rooms from floor 2 to 16, was given a room with a view to a building wall, came back and ask for the room I booked and they said they didn’t have one, that they have a different rate room at floor 16 with the view but more expensive. I needed up paying the difference for a room at 16th floor and the view, something that I was under the impression I already paid for. They should honor the room category booked. They didn’t and make me pay more. Be aware.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 25 Mar 2024
Hello, thank you for your feedback Jose. Please note, the room type you booked for are on the floors 2-12 but your actual room is accommodated based on availability on the ay of arrival. The higher floor kings from 14-18 is a difference price so in order to upgrade you have to pay a difference. I hope this information will clear any confusion. Have a nice day.

6/10 Cukup Baik

Kristina

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 28 Mar 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

6/10 Cukup Baik

MASSIMO

Disukai: Staf & layanan
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 26 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards

6/10 Cukup Baik

Kerry

Disukai: Staf & layanan
The area is perfect for walkability. It is close to Canal/Tunnel so the traffic during rush hour makes it busy and noisy. Close to lots of restaurants and shops. Very easy to explore SOHO, Tribeca, West Village, Little Italy, Chinatown and surroundings by foot. Check in was easy and they let me do early check in. The room was a usual size for NYC. Bathroom was clean, room was clean but outdated. The lighting was not great and the heating was hit or miss. If i turned it off then the room was cold but if i turned it on even at 65 the room got too hot. There is free water, coffee, and tea. No bar, restaurant, or breakfast but plenty of places nearby. Gym was very bare bones but had all the basics. Overall, good for a 3 star hotel as the price was good for the location and the room size. You dont go to that area to stay in your room anyway!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 23 Mar 2024
Thank you very much for your response, we appreciate your feedback and for mentioning the aspects of the hotel you enjoyed the most. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

10/10 Sangat Bagus

Freddy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 22 Mar 2024
We are very pleased to hear your most recent stay was amazing! We hope to see you again. Warm regards,

4/10 Buruk

heidi

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was no security in/out of hotel or the elevator. Did not require a room key to get in/out. Our bathroom door was broken and difficult to open and close.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 18 Mar 2024
Thank you very much for choosing to share your experience. At the time you run into an issue, please do not hesitate to contact the front desk so we can assist with amending each issue. Please note, we take all feedback into consideration and will do our best to better accommodate in the future. Please do not let this experience deter you from our property, we would love to make amends.Best,

8/10 Bagus

M

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 22 Mar 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

8/10 Bagus

adryanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely friendly and helpful
Tanggapan dari Soho 54 Hotel pada tanggal 17 Mar 2024
Thank you for your rating. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

6/10 Cukup Baik

romeu

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
a
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 17 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

8/10 Bagus

Ravin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Solid stay. Rooms are clean and amenities are reasonable. If you’re looking for short stay in NYC for a reasonable cost, this is a good choice.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 17 Mar 2024
Thank you very much for your response, we appreciate your feedback and for mentioning the aspects of the hotel you enjoyed the most. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

4/10 Buruk

Lila

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Kind of sketchy
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 14 Mar 2024
Thank you very much for your feedback. From your response, we understand that you were not happy with your experience. We want to apologize for any inconveniences you encountered during your stay. We wish to make amends for this reservation and hope your experience will not deter you from our property. Best,

2/10 Sangat Buruk

hector

Disukai: Fasilitas
Tidak Disukai: Staf & layanan
Mal servicio
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 14 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

8/10 Bagus

Darrian

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 12 Mar 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

10/10 Sangat Bagus

Kathleen

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 10 Mar 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope to see you again. Warm regards,

10/10 Sangat Bagus

SUGEY MAGDALENA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El hotel eata perfecto para pasar umos dia en la ciudad..
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 8 Mar 2024
¡Estamos muy contentos de saber que su estadía más reciente fue increíble!Esperamos verte de nuevo. Un cordial saludo,

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Very good service. Excellent I love it. Very good location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 8 Mar 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

4/10 Buruk

Kristena

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 8 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

6/10 Cukup Baik

Pamela

Disukai: Kebersihan, staf & layanan
The room was a bit old and dated but it was comfortable. The rugs in my room were in bad shape but man at desk said they are repairing them one room at a time. Staff was super nice. They let me stay a bit longer due to illness which I thought was very nice. Location was great for Soho. It is a bit close to entrance to Holland Tunnel. Traffic was bad outside hotel during rush hours.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Soho 54 Hotel pada tanggal 7 Mar 2024
Thank you very much for your response, we appreciate your feedback and for mentioning the aspects of the hotel you enjoyed the most. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

8/10 Bagus

Rebeca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ubicación cercana a estación del metro
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 4 Mar 2024
Thank you very much for choosing to share your experience, we appreciate you for noticing the convenience of our location. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

4/10 Buruk

Phil, Gilbert

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Horrible WiFi.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 2 Mar 2024
Thank you very much for your feedback. From your response, we understand that you were not happy with your experience and would like to apologize for the inconveniences you encountered during your stay. We wish to make amends for this reservation and hope your experience will not deter you from our property. Warm regards,

6/10 Cukup Baik

Larry

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Location was good.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 2 Mar 2024
Thank you very much for your response, we appreciate your feedback and for mentioning the aspects of the hotel you enjoyed the most. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

6/10 Cukup Baik

Amos, Brockton

I don’t like because i pay for WFi no breakfast
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 2 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

10/10 Sangat Bagus

Reginald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 26 Feb 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

8/10 Bagus

Samuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 25 Feb 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. King regards,

6/10 Cukup Baik

Rachelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Staff was friendly and helpful. There was free tea, coffee and hot chocolate and a nice common lounge area. The bed was not the most comfortable and there were no extra blankets. Unfortunately the curtains were not made to cover the whole window and we had to pin a blanket (that maintenance brought us) to block out the neighbouring building's light and get a good night's sleep. Overall it was a pleasant stay but not big on basic comforts.
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 24 Feb 2024
Thank you very much for your response. We appreciate you very much for mentioning the aspects of the hotel you enjoyed the most. Please note, we send our deepest apologies for the inconveniences you mentioned. Also, there was multiple attempts made to access the room to assist with the inconvenience of the window but we were met with do not disturbs. Nonetheless, we will note your feedback on what we can improve on to avoid this inconvenience in the future. We wish to make amends for this reservation and hope your experience will not deter you from our property. Best,

6/10 Cukup Baik

Simon

Disukai: Staf & layanan
Les chambres ont besoins de rénovations ou un très bon ménage.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 23 Feb 2024
Merci beaucoup d'avoir choisi de partager votre expérience. D'après votre réponse, nous comprenons que vous n'êtes pas satisfait de l'état de votre chambre. Si vous rencontrez un problème, n'hésitez pas à contacter la réception afin que nous puissions vous aider à modifier chaque problème. Nous espérons que votre expérience ne vous dissuadera pas de notre emplacement, nous aimerions réparer votre dernier séjour.Meilleur,

4/10 Buruk

Bianca

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 23 Feb 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

10/10 Sangat Bagus

Penny

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 22 Feb 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

6/10 Cukup Baik

Jorge, Revere

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 22 Mar 2024
Thank you very much for your response, we appreciate your feedback. Please note, we would love your opinion on what you think we can improve on to guarantee your satisfaction. Hopefully, in the near future, we are able to host your next visit. Warm regards,

10/10 Sangat Bagus

Murray

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was really noce to stay in especially if you get a room at the top 18th or 19th floor with great views and the staff really friendly and helpful. Definitely would stay here again
Menginap 5 malam pada bulan November 2023
Tanggapan dari Soho 54 Hotel pada tanggal 19 Feb 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We appreciate you for mentioning the friendliness of the staff member and the beautiful views from the top floor rooms. We hope your most recent visit will turn you into a loyal guest. Best,

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything, especially the staff, ALWAYS excellent!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 18 Feb 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay and we thank you for mentioning the effectiveness of the staff members. We hope your most recent experience will turn you into a loyal guest. Best,

8/10 Bagus

Junya, Yao-Shi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
比較的安くツインの部屋で泊まれたと感じている。
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 17 Feb 2024
ご選択いただきありがとうございます。ご経験を共有してください。 お客様にご満足いただけるよう、サービスを向上させるために何ができるかを知りたいと考えております。最高、

2/10 Sangat Buruk

stephen

Tidak Disukai: Fasilitas
Wall areas coming apart. Put in accessible room despite no request. Fire alarm was beeping because low battery.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 15 Feb 2024
Thank you very much for your feedback. From your response, we understand that you were not happy with your experience and we wish to make amends. For the record, we've noted your feedback and will find the best solution to avoid this inconvenience in the future. Best,

2/10 Sangat Buruk

peter

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 22 Mar 2024
Thank you very much for your response. We noticed your rating and understand you were not 100% happy with your visit. We would love to know what we could have done to improve your experience.Kind regards,

6/10 Cukup Baik

Ana Maria

Disukai: Kebersihan, staf & layanan
Good, but there was something going on with the bathrooms and the water was not clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 15 Feb 2024
Thank you very much for choosing to share your experience. We noticed you weren't 100% happy with your visit and we would like to apologize for any inconveniences you experienced during your stay. Please note, we will investigate and address the matter you mentioned appropriately. Please do not let this experience deter you from our property, we would love to make amends.Best,

10/10 Sangat Bagus

Patrice

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Soho 54 Hotel pada tanggal 22 Mar 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. We hope your most recent experience will turn you into a loyal guest. Best,

10/10 Sangat Bagus

Wandys

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 11 Feb 2024
We are very pleased to hear your most recent stay was amazing! We hope to see you again. Warm regards,

10/10 Sangat Bagus

Robert

Always excellent, especially the staff!
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 8 Feb 2024
Thank you very much for choosing to share your experience. The staff of Soho 54 are very pleased to hear you had a perfect stay. Thank you for noticing the friendliness of the staff members, we hope your most recent experience will turn you into a loyal guest. Best,

2/10 Sangat Buruk

Jose Eduardo

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No quisieron hacernos limpieza y eso que les dijimos y aparte nos cobraron un cargo diciendo que eran los impuestos del hotel aparte de lo que ya se habia cobrado
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Soho 54 Hotel pada tanggal 8 Feb 2024
Muchas gracias por su colaboración. Por su respuesta, entendemos que no quedó satisfecho con su experiencia. Tenga en cuenta que no cobramos por la limpieza. La gerencia hará todo lo posible para investigar este asunto y abordarlo adecuadamente para evitarlo en el futuro.Mejor,