Bonjour Shin'ichiro, we regret to hear that your accommodations did not meet your expectations and there were issues with your in-room amenities and facilities. Our aim is to provide a comfortable stay for all our guests, and your feedback will help us improve and serve you better. Merci beaucoup for taking the time to share your experience and we hope to have the opportunity to provide a more exceptional stay in the future. A bientôt.

Bonjour, Shari! We're thrilled that you appreciated our prime location and found comfort in our spacious rooms, especially the bed. Your notes on updating some areas have been noted, as we value continuous improvement. We can't wait to welcome you again at the Sofitel New York where you can experience our continuing enhancements. Merci beaucoup for your feedback and a bientôt!

Bonjour, Jonathan! Sofitel New York is indeed situated in the bustling heart of Midtown and while we understand that this may not be everyone's favorite area, we hope that the convenience of our location provided you with easy access to explore other parts of the city. We look forward to showcasing more of what the city has to offer during your next visit. Merci beaucoup! A bientôt.

Bonjour, Keisha! We are thrilled to learn that our unique offerings, such as water cartons, stood out to you and that the warm greeting upon your arrival added to your experience at Sofitel New York. We greatly look forward to welcoming you back for another memorable stay. Merci beaucoup for sharing your insights and A bientôt!

Bonjour, Lydia! It's delightful to hear you consider Sofitel New York your home away from home. We hope to continue being your choice of comfort whenever you're in the city. Merci beaucoup for the lovely feedback. A bientôt!

Bonjour, Dr Moustapha! We're thrilled to hear of your fantastic experience at Sofitel New York and your fondness for us. Your satisfying feedback truly brings joy to our team members. It was honored to have you as our guest. Merci beaucoup for the kind words, we can't wait for your return visit. A bientôt!

Bonjour, Kristina! We're thrilled to hear that you found the Sofitel New York to be neat and secure. A clean environment and the safety of our guests are top priorities for us. We hope to have the privilege of welcoming you back in the future. Merci beaucoup! A bientôt.

Bonjour Mustafa, we are thrilled you had a wonderful experience at Sofitel New York! It's a delight to know you enjoyed the cleanliness of our hotel and found the rooms spacious. We're pleased that our team members were able to assist and extend a warm, friendly touch to your stay. Our hardworking team truly appreciates your kind feedback. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Paul, we are pleased to know that you found our location convenient, and easily accessible to Times Square and nearby subway stations. We regret the inconvenience regarding the bedding arrangement and the cleanliness concern raised and want to assure you that such incidents are not representative of our usual impeccable standards. We appreciate your feedback and will utilize it for our betterment. We hope your travels through New York City were enjoyable and that you had a chance to experience many of the attractions our city has to offer. Merci beaucoup for your review and we hope to welcome you back soon for an improved stay. A bientôt!

Bonjour Simarleen, it's encouraging to hear that you found the location of Sofitel New York advantageous. Our positioning is indeed strategic and gives easy access to various city attractions. The next time you visit, our concierge team will be more than delighted to suggest more captivating spots for you to explore. Merci beaucoup for choosing us. A bientôt!

Bonjour Carmen, we appreciate your lovely feedback on your stay at Sofitel New York. We are thrilled you enjoyed your room and received warm welcome and service from our registration desk, porters, and other team members. We strive to provide memorable experiences for our guests. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Bonjour, LAKE! We're thrilled to hear about your wonderful experience at Sofitel New York. It's delightful that you appreciated the flawlessly clean room and efficient service. Our team members always strive to exceed expectations. Your kind words have made our day. We're thrilled to realize that you've been with us before and can't wait to welcome you back soon. Merci beaucoup! A bientôt, indeed!

Bonjour Shirlene, we're thrilled you found the convenience of Sofitel New York to be an excellent part of your visit to the city. It's heartening to hear you could easily reach numerous NYC attractions and dining spots. Our concierge team would be glad to recommend even more wonderful restaurants and must-see places on your next trip. Merci beaucoup for your review. A bientôt!

Bonjour Nathalie,Nous regrettons d'apprendre que votre chambre n'a pas répondu à vos attentes. Les membres de notre équipe s’efforcent d’offrir des expériences exceptionnelles et il semble que nous ayons raté le but cette fois-ci. Nous apprécierions avoir l'opportunité de remédier à la situation lors de votre prochaine visite. Merci beaucoup, et A bientôt.

Bonjour, Jonathan! We noted your point about the mini bar and the absence of complimentary water. Do note that we provide numerous services and amenities, and our colleagues are always available to assist with your needs. Looking forward to hosting you again at Sofitel New York. Merci beaucoup! A bientôt.

Bonjour, Carolina! We're thrilled you had an excellent experience at Sofitel New York. Your satisfaction is vital to our team members and we're ecstatic we could meet your standards. We hope to have the pleasure of welcoming you again in the future. Merci beaucoup! A bientôt.

Bonjour, Lynn! We're thrilled to hear you enjoyed your stay at Sofitel New York, especially the convenient location in the heart of Manhattan. Your feedback fills us with joy, it's rewarding to hear that our guests appreciate the unique experience we strive to provide. On your next visit, our concierge would be more than happy to recommend more unique places to visit in this vibrant city. Merci beaucoup, and a bientôt!

Bonjour, Eric! We're happy to hear that you found our team members to be superb during your stay at Sofitel New York. Apologies for any areas of the property that did not meet your expectations. Be assured that maintaining our property's charm is continually on our agenda, even amidst the hustle and bustle of NYC. A bientôt, we hope to welcome you back soon. Merci beaucoup!

Bonjour Laurent! Merci de partager votre expérience. C'est formidable d'apprendre que vous avez trouvé notre petit-déjeuner et notre emplacement exceptionnels. Il semble que certains éléments n'aient pas répondu à vos attentes et nous prenons note de vos réflexions sur l'insonorisation des chambres et l'ambiance du hall. Aussi, pour vos futurs séjours, sachez que notre Brasserie Gaby est désormais ouverte et propose un délicieux petit-déjeuner à la carte de 7h à 10h. Merci pour vos commentaires honnêtes. C'est grâce à des commentaires comme le vôtre que nous pouvons nous améliorer. Merci beaucoup et nous espérons vous revoir. À bientôt.

Bonjour Dimitrios, we appreciate you detailing your concerns regarding our provided amenities. We understand you found our approach to stocking the mini fridge inconvenient, yet the aim has been to tailor the content to guests' requests, increasing satisfaction. However, we acknowledge your point regarding a welcoming gesture and we'll keep it in mind for future consideration. Our team is dedicated to enhancing our guest experience, and feedback like yours is pivotal to that process. A bientôt and merci beaucoup!

Bonjour, Danyal! We appreciate your fantastic review of Sofitel New York. It's great to hear that you found cleanliness to be a high point of your stay. It's also promising to learn that our team members were able to assist you and that you enjoyed our comfortable beds. Your words will certainly motivate the team to continue delivering remarkable experiences. Merci beaucoup! We look forward to the opportunity to welcome you back. A bientôt.

Bonjour, Kyle! It warms our hearts to hear that you appreciated the tranquillity of our location. However, it seems your overall stay didn't fully meet your expectations. Moving forward, we hope to inspire a more delightful experience. Please note, our Gaby Brasserie is now serving breakfast and dinner daily, perfect for starting and ending your day in the bustling city. We look forward to enhancing your stay on your next visit. A bientôt, see you soon!

Bonjour, Sonia! We're thrilled to see that you had an enjoyable stay at Sofitel New York! Thank you for taking the time to rate us. We’re hoping your travels bring you back soon for another pleasant experience. A bientôt, see you soon! Merci beaucoup for choosing us.

Bonjour, Tracy!Your high rating of Sofitel New York is greatly appreciated, suggesting you had a positive experience. We hope you enjoyed not just our services, but also the city's diverse attractions. For your next visit, our concierge team would be glad to recommend more enchanting experiences around the city.Your support inspires us to constantly improve our hospitality. Merci beaucoup, Tracy. We eagerly await your return.A bientôt!

Bonjour, Ginette! We're thrilled that you had a wonderful stay with us at the Sofitel New York. Your high rating means the world to our colleagues. We hope you had a chance to explore the city and visit popular attractions. On your next stay, our concierge is more than happy to recommend more shows, art exhibits, restaurants, and shopping options that you might enjoy. Merci beaucoup for your review, your sentiments mean a lot to us. À bientôt, we're looking forward to your next visit.

Bonjour Roberto, el equipo de nuestro hotel está comprometido a brindar altos estándares de limpieza y lamentamos que esta no haya sido su experiencia. Estamos haciendo todo lo posible para rectificar y garantizar que estos casos no vuelvan a ocurrir. Merci beaucoup por sus comentarios y esperamos tener la oportunidad de brindar una mejor experiencia en el futuro. Un bientôt.

Bonjour Michael, we're delighted to know you appreciated the location of Sofitel New York. So much of what makes a stay memorable is being in the heart of the city, close to the attractions you wish to see. Looking forward to your return visit. A bientôt!

Jennifer, we appreciate your feedback! Your satisfaction and positive experience at Sofitel New York are greatly meaningful to us. We're delighted to inform you that our Gaby Brasserie is open again, serving breakfast and dinner for your enjoyment. We look forward to welcoming you back on your next trip. A bientôt, see you soon! Merci beaucoup.

Bonjour, Paolo! We're thrilled to hear that you found your stay at the Sofitel New York to be enjoyable and serene. It's our aim to provide a comfortable and blissful environment for all our guests. We can't wait to host you again during your next city getaway. Merci beaucoup! A bientôt.

Bonjour, Lawrence Edward! Appreciating your kind words about our convenient location and our wonderful team members. We're glad you enjoyed the upgrade to a suite. We've noted your feedback about the room's amenities and are constantly working to improve our guest's experiences.We're excited to let you know our Gaby Brasserie is now open for breakfast, where you can enjoy a delicious array of options from our a la carte menu from 7am-10am. We're certain you'll find a more varied French pastry assortment to your liking on your next visit.Your willingness to stay with us again is the highest compliment. Merci beaucoup for your review. A bientôt, see you soon during your next visit to New York.

Bonjour, Xin! It's wonderful to hear that you found Sofitel New York's location to be advantageous for your exploration of the city. We appreciate your strong recommendation and can't wait to welcome you back on your next visit. Merci beaucoup! A bientôt.

Bonjour, Micheline! We're thrilled that the Sofitel New York was an excellent base for your journey. It's also wonderful to hear our valet service proved to be helpful, making your city exploration more manageable. We're pleased you were able to enjoy the numerous nearby tourist attractions as well. We eagerly await your future visits. Merci beaucoup! A bientôt.

It's disappointing to see a low rating without any specific feedback. We're always striving to improve our guests' experiences and any detailed insight would be greatly appreciated. Our team members remain dedicated to understanding and resolving any issues our guests may face. A bientôt.

Bonjour, Christian! Your notes regarding the amenity provisions have been taken into serious consideration. We regret any inconvenience experienced due to the delay. Know that our dedicated team members are always eager to ensure your stay at Sofitel New York is as comfortable and seamless as possible. Your patience and understanding is truly appreciated. During future visits, we would love the opportunity to provide smoother service. Merci beaucoup for sharing your feedback. A bientôt!

Bonjour Gregory, we're thrilled to hear you enjoyed your stay at Sofitel New York. Having our guests appreciate our prime location and cleanliness is always a source of pride for us. It's wonderful to know that our team members' friendly demeanor was a highlight of your visit. Your excellent feedback is highly valued. Merci beaucoup! We look forward to the next opportunity to welcome you back. A bientôt!

Bonjour Danijel! We appreciate your feedback on your perceptions of our hotel. As a long-standing establishment, our design aims to infuse sophisticated elegance with a distinctive charm that may appeal differently to various tastes. We apologize if our décor did not resonate with you. Please note that we are continuously evaluating and implementing improvements. We hope to welcome you again for a more fulfilling stay. Merci beaucoup for sharing your thoughts. A bientôt.

Bonjour, Graham John! We're thrilled to hear you had a delightful stay at Sofitel New York and enjoyed our prime location in the heart of the city. We strive to offer convenience alongside our renowned hospitality. Should your travels bring you back to the city, we'd be delighted to welcome you again. Merci beaucoup! A bientôt.

Bonjour Griselda, we regret hearing about your experience with the room provided. We always aim to maintain our rooms to the utmost standards and your feedback is critical in helping us understand where we need focus our attention. Scheduled upgrades have been planned for certain areas in our hotel which should help to add value to the guest experience. We also have plans for enhanced views as we constantly try to ensure our guests get the best value for their expectations. We hope you will give us a chance to offer a better experience in the future. Merci beaucoup for your patience and understanding. A bientôt!

Bonjour James, we appreciate your feedback. We understand your concerns regarding the pricing and assure you that we prioritize offering a high-quality dining experience to our valued guests. The team at Sofitel New York continually strives to provide excellence in all areas, including our Gaby Brasserie. For future visits, we are now offering our delightful a la carte breakfast menu from 7am-10am and have opened our bar and dinner service in the Gaby Brasserie from 6:00pm-9:30pm. Merci beaucoup for your support, we hope to welcome you back soon. A bientôt!

Bonjour, Tipsuda! It brightens our day to hear that you found Sofitel New York's location to your liking and enjoyed the comfort of your room. Our location is indeed ideal for exploring all the thrilling attractions the city has to offer, and we pride ourselves on providing comfortable and well-appointed rooms. Merci beaucoup for taking the time to share your experiences. A bientôt, we hope to welcome you back soon!

Bonjour Daryl,It's delightful to hear that your stay at Sofitel New York was remarkable. It's our mission to provide the highest quality of service and it seems we have accomplished that with your visit. Your kind words will definitely be passed on to our dedicated colleagues. Here at Sofitel, you're always welcome. A bientôt and merci beaucoup!

Bonjour, Cesar Tiscareno. We understand that everyone has different perspectives on value, and we appreciate your input. Please note, our Gaby Brasserie offers a varied menu that caters to a range of preferences and budgets. It's open for breakfast and dinner and we look forward to serving you during your next visit. Merci beaucoup for your feedback! A bientôt.

Bonjour Allyson, we're thrilled that the Sofitel New York team members left a positive imprint on your stay and that you found our location to be convenient for your travels. It's also great to know that you were pleased with the cleanliness of your room. We greatly appreciate your recommendation and definitely hope to welcome you back on your next trip to the city. Merci beaucoup for your kind words. A bientôt, see you soon!

Bonjour, Linda! We're thrilled to know your stay at Sofitel New York was delightful. We hope the next time you're in the city, you'll choose to stay with us again. Our team will be more than happy to suggest some of the many magnificent attractions our city has to offer. Merci beaucoup for your wonderful review. A bientôt!

Bonjour Guillermo! We delight in knowing that you appreciated the strategic location of Sofitel New York. It's always a joy when guests can take full advantage of the city being just a few steps away. Please do visit us again for another excellent SoHo adventure. Merci beaucoup and a bientôt!

Bonjour Sebastian Buira, we apologize if your encounter at the front desk lacked the usual warmth and hospitality. Our team is normally known for their exceptional service, and we regret if you experienced anything less than our standard. We would like to clarify that keeping change is not a practice we endorse. Moving forward, we will ensure that all transactions are conducted with complete transparency. Thank you for bringing this to our attention and we hope to welcome you back for a more delightful and memorable stay. Merci beaucoup! A bientôt.

Bonjour James! We are thrilled to hear that you found the location of Sofitel New York to your liking, especially with the nearby theaters and restaurants. On your next visit, don't hesitate to ask our concierge for their top picks for incredible shows and dining spots the city has to offer. Merci beaucoup for your review. A bientôt!

Bonjour Mehmet, we noticed that your stay merited a neutral rating. We're committed to continuously improving our guest experiences, so your feedback is valuable. We hope you will give us the opportunity in the future to make your stay exceptional. Merci beaucoup, and a bientôt.