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Ulasan untuk The Peninsula New York

5 out of 5
The Peninsula New York
700 Fifth Avenue at 55th street, New York, NY

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 801 dari 1002 ulasan" "
Penilaian 8 - Bagus. 128 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 44 dari 1002 ulasan" "
Penilaian 4 - Buruk. 15 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 1002 ulasan" "

9,8/10

Kebersihan

9,6/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Eric

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Penny, Vankleek Hill

Disukai: Kebersihan, staf & layanan
Beautiful property
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Tyrone

Nice
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Brandon

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Katherine

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Diana

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best luxury stay in NYC
I’ve been visiting New York for the past 20 years and this is the best hotel I’ve stayed at. The service is wonderful! Rooms have a good size (which is odd in NY).
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Yang

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Graham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Grigor

Disukai: Kebersihan, staf & layanan
Property needs lots of upgrades.
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Thomas, London

Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Delyte

Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

OBAID

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very old property needs a renovation
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 18 Des 2023
Dear OBAID, We are delighted to announce that the hotel will undergo a full refurbishment of our guestrooms, Lobby and roof-top bar in 2024. Thank you for expressing your interest in our hotel and for providing your feedback on Expedia.

2/10 Sangat Buruk

Ardavan

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

CHRISTINE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved our stay! The stay was exceptional. Just above and beyond. They were amazing. The hotel is beautiful, and we had a wonderful experience with room service. It’s fast! The rooms are beautiful but need a few updates. There are no charging ports by the bed, and the plugs by the bed didn’t work for our chargers for some reason. We had to charge them at the desk area. Although lovely and clean, the rooms need a little tech update to compete with other 5 star hotels in the area.

10/10 Sangat Bagus

Emily

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the location and the amazing staff
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Marian

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
I recently stayed at the Peninsula Hotel, expecting a luxurious experience given the steep price of $1,500 per night. However, my expectations were met with disappointment due to several issues that should not occur at such a premium establishment. Firstly, various facilities within the room appeared outdated, which was surprising for a hotel of this caliber. Additionally, the absence of wine glasses was a noticeable oversight, considering the room's price point. I also encountered a broken drawer, which speaks to a lack of proper maintenance. More concerning was the cleanliness - the sofa was visibly dirty, and the bathroom did not meet the standard of cleanliness one would expect from a high-end hotel. These issues collectively marred what could have been an otherwise enjoyable stay. Will never book again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hotel Manager pada tanggal 30 Nov 2023
Dear guest, We are sorry that your stay was not as seamless as it should have been. We hope you will allow us the opportunity to discuss your stay further by contacting our offices. We have left you a voicemail as well in order to address your observations. Best regards, Samir Ibrahim Hotel Manager

8/10 Bagus

Emilie, San Francisco

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wasn't as great as I had remembered a year ago. Pro side: great location and some great staff including the bellmen. Cons: Rooms a little small. Staff was hit or miss. Room service screwed up the same order twice. Rooms are getting a bit dated. Didn't have the candy bar this time which my kids loved.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Stephen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Best in NYC
Absolutely the best in service and accommodations in NYC. All around great personalized service from Concierge to front desk to food & beverage! My wife and I celebrated our anniversary for a couple days and the The Peninsula delivered in a big way!
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

jianing

Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Stacy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing stay for my birthday! The hotel went above and beyond to make me feel extra special. Wonderful staff, great location and a beautiful room! Our new NYC home away from home!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Subash

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Peninsula NYC is truly Outstanding! The central 5th Ave location is perfect for easy access walking to shops, parks, restaurants, theatres etc. The hotel is a wonderful example of how to receive an absolutely perfect personalized service whilst staying in true 5* luxury surroundings. Amenities, services, pool and Spa are incredible. The concierge and Guest Relations are the best that I have ever experienced in NYC; the most wonderful, special and luxurious place to stay in NYC!
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

walter

Traveler bisnis
Disukai: Fasilitas
Noisy Room was nice Did not like stairs at entrance No coffee in lobby
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

ILHAM

Menginap 7 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Faustino

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check-in process was quick and easy. Front desk staff were very responsive and helpful. The one interesting part of our stay was the accessibility of the hotel staff to the rooms. There were times where they tried to enter the room at inconvenient times. We did not have a Do not disturb sign for the room so I think that was the problem. Otherwise, we had a great time and stay.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

jon

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Seyed Ali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Masatake

Traveler bisnis
Disukai: Kondisi & fasilitas properti
good!
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Beatriz Elena, Mexico

Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Robert

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Masatake

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Christopher

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The good: concierge staff were better than good, they were stellar; the reception staff and cleaners were lovely. The less than good was being greeted at the hotel entrance on arrival by a staff member who watched me man-handle 2 suitcases up the stairs without any offer of help; the roof bar was closed on Sunday and Monday and was much too small for demand. The restaurant was not open for dinner. All in all, I don't plan to return as there is just too much choice in NYC.
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Erich

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful hotel Staff amazing Rooftop bar awesome but music way too loud and couldn’t even hear during a conversation Please realize it’s not hip it’s just loud and didn’t go back up because of that
Menginap 4 malam pada bulan Juli 2023

10/10 Sangat Bagus

Thomas Muir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property itself is excellent, the area around is severely compromised by new build construction.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Peter i New York
Bra läge, nära till det mesta. Vacker inredning.
Menginap 6 malam pada bulan Juni 2023

6/10 Cukup Baik

SERAP

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I was expecting too much but i am so disappointed
Menginap 6 malam pada bulan Mei 2023

10/10 Sangat Bagus

Leonardo Vega

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice 5th avenue hotel. The old NYC.
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

Amanda

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Raquel

Menginap 4 malam pada bulan Mei 2023

10/10 Sangat Bagus

Branko

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great place to stay
Menginap 3 malam pada bulan Juni 2023

10/10 Sangat Bagus

millie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The lobby was small located up a flight of stairs
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Carol, Guatemala

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great about my stay, the staff is extremely nice and helpful. It's a quiet hotel and very accesible location. Charlie the concierge, gave us great dining recommendations. Would come back anytime!
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Gary

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Gladys

Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Blake, San Luis Obispo

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Peninsula is everything you'd expect from a five star hotel, but more. The service was next level. My wife left something incredibly important to her health in the refrigerator. We realized it when we're at the Newark Airport. I contacted the hotel and the night manager actually drove to Newark airport with the package before our plane took off. Next level service doesn't say enough. Thank you Charlie!
Menginap 4 malam pada bulan Mei 2023

8/10 Bagus

Josselyn

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Je trouve le prix de la chambre très cher, par rapport à d’autres hôtels dans le courant de la même catégorie
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Stephen, burlington

Disukai: Kebersihan, staf & layanan, fasilitas
I liked the pool, sauna and steam. I would have enjoyed a jacuzzi.
Menginap 1 malam pada bulan April 2023

10/10 Sangat Bagus

Wang

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful hotel as always
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Ola

Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Peninsula hotels continue to offer the cleanest places with the absolute best customer service.
Menginap 2 malam pada bulan April 2023