Vila di New York

"After flying in with four of us from Los Angeles on a Red Eye, we had to drive around for 4-5 hours until we were able to check in at 4pm, however after hours of trying to get into the property with no answer on the contact number ,we finally were able to have the local property manager come out and say that the property overbooked and had no room for us. I spent over 2 hours on the phone getting the run around by Expedia with mixed stories of our accommodations. FINALLY with now the story is...

"Great!"

"Overall we had a good stay. There are some suggestions id like to pass on. Bed was hard as a rock. Kitchen was pretty good. Could have more counter space and a coffee maker that was bigger and had auto shutoff. The stovetop had something burnt on the burner so when I cooked it was a little Smokey. Door knob's were broken. The ceiling in the family room had an “attempted fix” from a pretty bad upstairs shower leak. Not currently leaking but not fixed properly. We also wished there was more...

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."