Hotel dengan Kolam Renang di Newcastle-Under-Lyme

"I never feel disappointed at this hotel. The beds are comfortable and the breakfasts are fantastic with an excellent range of dishes. The lockers in the spa do need some attention though and the sauna in the ladies’ changing room has no internal handle. The staff are very friendly and attentive. It remains really good value for a stopover "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Great room excellent venue"

"Lovely service, room was beautiful and the beds very comfortable. The restaurant and swimming pool were great too."

"This is the second of recent stays we have been in very dated rooms, first visit no hot water and this time the cold water tap on the bath didn't work at all! Spoke to manangement who said we should have called maintenance, however at 7.30am and with 2 dogs who would bark and wake other guests not a considerate option! should have worked in the first place! Manager did suggest he would contact me after we left but so far he has not! Not sure we will stay again now, very disappointing as we have...

"Not impressed that bedside light did not even have a socket to plug into! Staff were really quite pleasant but bar area soulless and purely functional - not welcoming. Also emails from hotel before arrival really instructive and frankly not friendly and welcoming"

"Lovely hotel, clean and nice modern rooms, could have been a bit more choice on the breakfast buffet but nice enough "