Hotel Premier Inn di Newcastle-Under-Lyme

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"I did not use restaurant. Although i did use Latte coffee machine 👌. Room was comfortable, bed extremely so👌. All room facilities were great. Staff very friendly & helpful. As a solo traveler i felt safe. Parking the only issue due to its proximity to Trentham Garden, restaurants & shops. People openly parking in hotel parking spaces & walking over to the shops. "

"Fint hotel, Restauranten ved siden af var okay - dog en standard menu "

"Hotels.com with the hotel have some payment issue. When I check in the hotel front desk staff said that i need to pay for this trip, however, I already fully paid when i booked the hotel. After check and clarified she confirmed already received my payment. And I called to Hotel.com the staff request me to pay again for the hotel and refund my previous payment with Hotel.com due to some payment issue between Hotel.com and the Hotel. But is it the issue of customer why i have to do that. Also...

"The bathroom was very dated. It looked like a nursing home. The flooring was extremely old. The bed was too low. Only one bath towel for 2 people. It was definitely not up to standard for a Hub. The staff was friendly and made you feel welcomed. But this hotel needs serious renovations. "