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Ulasan untuk Vinpearl Resort & Spa Nha Trang Bay

5 out of 5
Vinpearl Resort & Spa Nha Trang Bay
Hon Tre island, Nha Trang, Khanh Hoa

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 375 dari 697 ulasan" "
Penilaian 8 - Bagus. 211 dari 697 ulasan" "
Penilaian 6 - Cukup Baik. 53 dari 697 ulasan" "
Penilaian 4 - Buruk. 28 dari 697 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 697 ulasan" "

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

h.j

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
가족과 함께 휴양을 원한다면 전반적으로 훌륭한 리조트 입니다. 룸컨디션과 직원들의 친절함은 만족했습니다. 또한 빈원더스와 하버쇼핑몰은 휴가사이에 경험해볼만 합니다. 다만 체크아웃후 수화물을 찾을때 체계적인 프로세스가 아쉽습니다.(수화물이 있었지만 없다고해서 당황했어요)
Menginap 5 malam pada bulan April 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 14 Apr 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

10/10 Sangat Bagus

Quang

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Resort and service was incredible. Area of the whole island where the resort was located was beautiful including the beach. You can go to Nha Trang by speed boat 24/7 by speedboat and by cable car (until 11pm).
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 29 Mar 2024
Dear Value GuestOn behalf of Vinpearl Resort and Spa Nha Trang Bay, We would like to say thank you for your great feedback. Vinpearl Nha Trang in general and Vinpearl Resort and Spa Nha Trang Bay in particular still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best regards, Yildiray AltinGeneral Manager

10/10 Sangat Bagus

PETER

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast buffet doesn't have many selections. Very much the same for every morning. Beside the breakfast buffet, the restaurant food is very pricey, too expensive. The hotel is very pretty, super clean, the beached has crystal clear water, sand beach. It is fun to swim and do some sport activities on the beach. Safeguard is always on duty. It is safe to swim. Staff are nice, polite and provide excellent service.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 27 Mar 2024
Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

2/10 Sangat Buruk

THIENNHI

Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Service was horrible. We waited with 2 kids more than 20min before anyone came to see us. We are gold members and they refused to upgrade our room when all rooms were available. They asked us to pay to upgrade. We don't recommend this hotel at all. Luxury Vinpearl is a wayyyyy better choice for all aspects!
Tanggapan dari Yildiray Altin - General Manager pada tanggal 24 Feb 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Sangat Bagus

Que

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and I would love to return and we would definitely recommend this resort to family and friends.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Feb 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Erik

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and relaxing stay! Expensive food and not able to fill water is a negative though
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 3 Feb 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Sangat Bagus

Min-seok

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 3 Feb 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

KIHONG

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 1 Feb 2024
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

Byoungjik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Hyochang

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

DONGBIN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
빈펄베이 숙소 괜찮았어요.
숙소는 깨끗했고, 샤워 필터는 이틀정도 부터 갈색이 나왔어요. 이건 나트랑에서 묵었던 다른 숙소 2군데와 동일한 수준이었어요. 샤워실 물이 잘 안빠진다거나 냉장고가 시원하지 않다거나 중간에 한 번의 짧은 정전이 있었던 점은 아쉬웠어요.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 25 Jan 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Sangat Bagus

EUNJUNG

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 24 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

NAIRA

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 21 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great family vacation here. We stayed in a 3 bedrooms villa. The staffs were attentive and on time when we needed a lift. Variety of dining options. Would recommend to friends and family. We would come back for a longer stay in the future.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 18 Jan 2024
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bagus

Ahyun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Jan 2024
Dear Value Guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Sangat Bagus

jongho

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Sangat Bagus

MYEONGSEON

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Seongjae

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Sunea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
완전 최고
편안하게 쉬다오기 넘 좋았어요 수영장도 여러개 있어 여기저기 돌며 놀았어요 해변도 있어 물놀이에 최적입니다 잘놀고 잘쉬다와서 좋았어요
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Carol

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Sangat Bagus

Dennis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

TAEK KOO

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Sujin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
아이, 부모님과 함께하는 가족여행을 위한 호텔로 추천
좋은 여행경험이었어요. 부모님, 언니네 부부와 아이둘, 저희 부부와 아이 하나 모두 9명이 즐거운 호캉스를 누리고 왔어요.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 8 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Seahee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 28 Des 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bagus

eui chul

Disukai: Staf & layanan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 27 Des 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

HYUB

Disukai: Staf & layanan
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 24 Des 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bagus

Chloe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a good stay. We were impressed with their service. We booked a room with a child. They have prepared a separate bed without us requesting upon check in. If you are planning to visit Vinpearl wonderland, will recommend to stay here to save time travelling. Breakfast spread was good. Hotel is clean.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 23 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

DONG-EUN

Bepergian dalam rombongan
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Jason

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Sunok

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3박 풀빌라 이용. 모든 직원들이 친절하고 숙소 상태도 멋지다. 메인풀 포함 수영장도 3-4개쯤 되는 것 같고 개인풀은 조금 작지만 아이와 놀기에 부족함이 없다.
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 15 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

Suncheon

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 13 Des 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

6/10 Cukup Baik

hoyoung

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
친절한 직원과 시설은 좋으나 다이닝의 개선이 많이 필요하다
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 14 Feb 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Sangat Bagus

yije

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Des 2023
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Sangat Bagus

YONG MAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 5 Des 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Sangat Bagus

Byron

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proper 5 star resort experience. The staff are super helpful and friendly. We left our passport in the safe and almost missed our flight but the staff did their very best to get it to us before takeoff. Highly recommend
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 18 Nov 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bagus

SOYOUNG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 17 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

yumi

Menginap 3 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 15 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

KWANGSU

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio General Manager pada tanggal 14 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

minseok

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
좋습니다
아이들과 함께 2가족이 갔는데 좋았습니다
Menginap 3 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Nov 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Yohan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
5Star Hotel and Service
Excellent hotel and service team - Thank you to the watersports team on the beach ! Loved the flyboard and wakeboard.
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Nov 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

6/10 Cukup Baik

SHINICHIRO

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
施設は非常に良いがサービスがいまいち
滞在している部屋の隣の部屋が改装工事をしており朝から非常にうるさかったのが非常に残念
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 29 Okt 2023
Dear Mr.Shinichiro,We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

8/10 Bagus

SUNGMIN

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 23 Okt 2023
Dear Mr. Sungmin,,Thank you for taking the time to write this review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

DAEJUN

Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 14 Okt 2023
Dear Mr. DAEJUN KWONThank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Sangat Bagus

Sangan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Mr./ Mrs. Sangan,We like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

4/10 Buruk

Tin

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
Extra fees
Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

2/10 Sangat Buruk

Jordan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Value Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We hope to welcome you back to our hotel very soon!Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Sangat Bagus

Sun Im

Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Sep 2023
Dear Mr. Sun Im,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
룸컨디션은 지저분한건 아니지만 외부에서 느껴지는 이미지와는 조금 달라서 실망스러운 부분이 있습니다. 마무리가 좀 덜된 느낌. 그럼에도 숙박하는 동안 너무 좋았습니다. 자연친화적인 환경 속에서 3일동안 힐링하고 돌아왔습니다.
Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 20 Sep 2023
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Hotel ManagementVinpearl Resort & Spa Nha Trang Bay