Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 375 dari 697 ulasan" "
10 - Sangat Bagus
375
Penilaian 8 - Bagus. 211 dari 697 ulasan" "
8 - Bagus
211
Penilaian 6 - Cukup Baik. 53 dari 697 ulasan" "
6 - Cukup Baik
53
Penilaian 4 - Buruk. 28 dari 697 ulasan" "
4 - Buruk
28
Penilaian 2 - Sangat Buruk. 30 dari 697 ulasan" "
2 - Sangat Buruk
30
8,8/10
Kebersihan
8,6/10
Staf & layanan
8,2/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
8,8/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
h.j
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
13 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
가족과 함께 휴양을 원한다면 전반적으로 훌륭한 리조트 입니다. 룸컨디션과 직원들의 친절함은 만족했습니다. 또한 빈원더스와 하버쇼핑몰은 휴가사이에 경험해볼만 합니다. 다만 체크아웃후 수화물을 찾을때 체계적인 프로세스가 아쉽습니다.(수화물이 있었지만 없다고해서 당황했어요)
h.j
Menginap 5 malam pada bulan April 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 14 Apr 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager
10/10 Sangat Bagus
Quang
Bepergian bersama teman
28 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Resort and service was incredible. Area of the whole island where the resort was located was beautiful including the beach. You can go to Nha Trang by speed boat 24/7 by speedboat and by cable car (until 11pm).
Quang
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 29 Mar 2024
Dear Value GuestOn behalf of Vinpearl Resort and Spa Nha Trang Bay, We would like to say thank you for your great feedback. Vinpearl Nha Trang in general and Vinpearl Resort and Spa Nha Trang Bay in particular still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best regards, Yildiray AltinGeneral Manager
10/10 Sangat Bagus
PETER
Bepergian dalam rombongan
27 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The breakfast buffet doesn't have many selections. Very much the same for every morning. Beside the breakfast buffet, the restaurant food is very pricey, too expensive.
The hotel is very pretty, super clean, the beached has crystal clear water, sand beach. It is fun to swim and do some sport activities on the beach. Safeguard is always on duty. It is safe to swim. Staff are nice, polite and provide excellent service.
PETER
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Yildiray Altin - General Manager pada tanggal 27 Mar 2024
Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager
2/10 Sangat Buruk
THIENNHI
Bepergian bersama teman, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
23 Feb 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Service was horrible. We waited with 2 kids more than 20min before anyone came to see us. We are gold members and they refused to upgrade our room when all rooms were available. They asked us to pay to upgrade. We don't recommend this hotel at all. Luxury Vinpearl is a wayyyyy better choice for all aspects!
THIENNHI
Tanggapan dari Yildiray Altin - General Manager pada tanggal 24 Feb 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay
10/10 Sangat Bagus
Que
Bepergian bersama keluarga
11 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and I would love to return and we would definitely recommend this resort to family and friends.
Que
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Feb 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Nice and relaxing stay! Expensive food and not able to fill water is a negative though
Erik
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 3 Feb 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
10/10 Sangat Bagus
Min-seok
1 Feb 2024
Min-seok
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 3 Feb 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 1 Feb 2024
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
숙소는 깨끗했고, 샤워 필터는 이틀정도 부터 갈색이 나왔어요. 이건 나트랑에서 묵었던 다른 숙소 2군데와 동일한 수준이었어요. 샤워실 물이 잘 안빠진다거나 냉장고가 시원하지 않다거나 중간에 한 번의 짧은 정전이 있었던 점은 아쉬웠어요.
DONGBIN
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 25 Jan 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
10/10 Sangat Bagus
EUNJUNG
22 Jan 2024
EUNJUNG
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 24 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
10/10 Sangat Bagus
NAIRA
19 Jan 2024
NAIRA
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 21 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
10/10 Sangat Bagus
Amy
16 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We had a great family vacation here. We stayed in a 3 bedrooms villa. The staffs were attentive and on time when we needed a lift. Variety of dining options. Would recommend to friends and family. We would come back for a longer stay in the future.
Amy
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 18 Jan 2024
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Jan 2024
Dear Value Guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager
10/10 Sangat Bagus
jongho
9 Jan 2024
jongho
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager
10/10 Sangat Bagus
MYEONGSEON
8 Jan 2024
MYEONGSEON
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager
편안하게 쉬다오기 넘 좋았어요
수영장도 여러개 있어 여기저기 돌며 놀았어요
해변도 있어 물놀이에 최적입니다
잘놀고 잘쉬다와서 좋았어요
Sunea
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
10/10 Sangat Bagus
Carol
Bepergian bersama keluarga dan anak
4 Jan 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Carol
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager
6/10 Cukup Baik
Traveler terverifikasi
4 Jan 2024
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Traveler terverifikasi
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager
10/10 Sangat Bagus
TAEK KOO
3 Jan 2024
TAEK KOO
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 10 Jan 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager
좋은 여행경험이었어요. 부모님, 언니네 부부와 아이둘, 저희 부부와 아이 하나 모두 9명이 즐거운 호캉스를 누리고 왔어요.
Sujin
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 8 Jan 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 28 Des 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
8/10 Bagus
eui chul
25 Des 2023
Disukai: Staf & layanan
eui chul
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 27 Des 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
10/10 Sangat Bagus
HYUB
22 Des 2023
Disukai: Staf & layanan
HYUB
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 24 Des 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
8/10 Bagus
Chloe
Bepergian bersama keluarga
22 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall a good stay. We were impressed with their service. We booked a room with a child. They have prepared a separate bed without us requesting upon check in. If you are planning to visit Vinpearl wonderland, will recommend to stay here to save time travelling. Breakfast spread was good. Hotel is clean.
Chloe
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 23 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
8/10 Bagus
DONG-EUN
Bepergian dalam rombongan
20 Des 2023
Disukai: Fasilitas
Tidak Disukai: Staf & layanan
DONG-EUN
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
10/10 Sangat Bagus
Jason
Bepergian bersama keluarga
18 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing property.
Jason
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 22 Des 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
3박 풀빌라 이용.
모든 직원들이 친절하고
숙소 상태도 멋지다.
메인풀 포함 수영장도 3-4개쯤 되는 것 같고
개인풀은 조금 작지만 아이와 놀기에 부족함이 없다.
Sunok
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 15 Des 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
8/10 Bagus
Suncheon
11 Des 2023
Suncheon
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 13 Des 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
6/10 Cukup Baik
hoyoung
Bepergian bersama keluarga dan anak
7 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
친절한 직원과 시설은 좋으나
다이닝의 개선이 많이 필요하다
hoyoung
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 14 Feb 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
10/10 Sangat Bagus
yije
6 Des 2023
yije
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Des 2023
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager
10/10 Sangat Bagus
YONG MAN
1 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
YONG MAN
Menginap 1 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 5 Des 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
10/10 Sangat Bagus
Byron
Bepergian bersama keluarga dan anak
18 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Proper 5 star resort experience. The staff are super helpful and friendly.
We left our passport in the safe and almost missed our flight but the staff did their very best to get it to us before takeoff.
Highly recommend
Byron
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 18 Nov 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 17 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
8/10 Bagus
yumi
13 Nov 2023
yumi
Menginap 3 malam pada bulan November 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 15 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio General Manager pada tanggal 14 Nov 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Nov 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Excellent hotel and service team - Thank you to the watersports team on the beach ! Loved the flyboard and wakeboard.
Yohan
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 7 Nov 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
6/10 Cukup Baik
SHINICHIRO
Bepergian dalam rombongan
29 Okt 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
施設は非常に良いがサービスがいまいち
滞在している部屋の隣の部屋が改装工事をしており朝から非常にうるさかったのが非常に残念
SHINICHIRO
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 29 Okt 2023
Dear Mr.Shinichiro,We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
8/10 Bagus
SUNGMIN
Bepergian bersama keluarga
22 Okt 2023
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SUNGMIN
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 23 Okt 2023
Dear Mr. Sungmin,,Thank you for taking the time to write this review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
10/10 Sangat Bagus
DAEJUN
11 Okt 2023
DAEJUN
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 14 Okt 2023
Dear Mr. DAEJUN KWONThank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Mr./ Mrs. Sangan,We like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager
4/10 Buruk
Tin
Bepergian bersama keluarga
10 Okt 2023
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
Extra fees
Tin
Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay
2/10 Sangat Buruk
Jordan
10 Okt 2023
Jordan
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 11 Okt 2023
Dear Value Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We hope to welcome you back to our hotel very soon!Sincerely,Pujol Phelan Alan Antonio - General Manager
10/10 Sangat Bagus
Sun Im
28 Sep 2023
Sun Im
Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 30 Sep 2023
Dear Mr. Sun Im,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
18 Sep 2023
Disukai: Staf & layanan, kenyamanan kamar
룸컨디션은 지저분한건 아니지만 외부에서 느껴지는 이미지와는 조금 달라서 실망스러운 부분이 있습니다.
마무리가 좀 덜된 느낌.
그럼에도 숙박하는 동안 너무 좋았습니다.
자연친화적인 환경 속에서 3일동안 힐링하고 돌아왔습니다.
Traveler terverifikasi
Menginap 3 malam pada bulan September 2023
Tanggapan dari Pujol Phelan Alan Antonio - General Manager pada tanggal 20 Sep 2023
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Hotel ManagementVinpearl Resort & Spa Nha Trang Bay