Nestled near Niagara Falls State Park, The Giacomo, Ascend Hotel Collection is a haven of comfort and charm. Enjoy a free breakfast buffet by the lobby fireplace or unwind with coffee/tea in the lobby after working out at the 24-hour gym; guests rave about the helpful staff and location.
Located in Downtown Niagara Falls, a neighbourhood in Niagara Falls, The Giacomo, an Ascend Collection Hotel is in the entertainment district and near the airport. The area's natural beauty can be seen at Niagara Falls State Park and American Falls, while Maid of the Mist and Fallsview Indoor Waterpark are popular area attractions. Niagara Gorge Discovery Center and Aquarium of Niagara are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledging. Visit our Niagara Falls travel guide
222 First Street, Niagara Falls, NY, 14303
What's nearby
Niagara Falls State Park
2 min walk - 0.2 km
Conference Center Niagara Falls
2 min walk - 0.2 km
Seneca Niagara Resort & Casino
5 min walk - 0.5 km
Maid of the Mist
7 min walk - 0.6 km
Rainbow Bridge
8 min walk - 0.7 km
Getting around
Niagara Falls Station
6 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.)
42 min drive
Restaurants
Stir
11 min walk
Blues Burger Bar
7 min walk
TDR @ Seneca Niagara Casino & Hotel
8 min walk
Starbucks
5 min walk
Hard Rock Cafe
6 min walk
About this property
The Giacomo, an Ascend Collection Hotel
Boutique hotel near Niagara Falls State Park
Near Seneca Niagara Resort & Casino and Maid of the Mist, The Giacomo, an Ascend Collection Hotel provides a free breakfast buffet, dry cleaning/laundry services and a bar. Free in-room WiFi and a 24-hour gym are available to all guests.
You'll also enjoy the following perks during your stay:
Free self-parking
A front desk safe, coffee/tea in reception and luggage storage
A water dispenser, tour/ticket information and multilingual staff
Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
Bathrooms with designer toiletries and showers
32-inch HDTVs with cable channels
Wardrobes/cupboards, fridges and coffee/tea makers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 3 metres
Free secured self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 8:00 AM to 10:30 AM
A bar/lounge
Coffee and tea in common areas
Things to do
24-hour gym
Family friendly
In-room refrigerator
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Shared microwave
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50.00 per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls
Frequently asked questions
Is The Giacomo, an Ascend Collection Hotel pet-friendly?
Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at The Giacomo, an Ascend Collection Hotel?
As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at The Giacomo, an Ascend Collection Hotel on 22 Apr 2026 start from Rp1.821.913, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Giacomo, an Ascend Collection Hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at The Giacomo, an Ascend Collection Hotel?
Check-in start time: 4:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.
What time is check-out at The Giacomo, an Ascend Collection Hotel?
Checkout is at 11 AM.
Where is The Giacomo, an Ascend Collection Hotel located?
Located in Downtown Niagara Falls, this boutique hotel is within a 5-minute walk of Old Falls Street and Niagara Falls State Park. Seneca Niagara Resort & Casino and Maid of the Mist are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Giacomo, an Ascend Collection Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful old building and clean well decorated rooms. Only complaints were keycards constantly being wiped by being near phone or keys, and no towels in room. Other than that great hotel with great price close to the border.
The TV was in our room was controlled by a motion sensor mounted high up on the wall & pointed at the bed. The TV turned off by itself while we were watching a program. We complained to the front desk. The clerk related it was on a motion sensor. The goal may be to conserve energy, but the effect is big brother is watching you.
Beautiful spacious Room
Quiet
Beautiful view 360 of the falls
Breakfast Turkey Sausage delicious
Manager Lenny perfect
Runs the place as if it's his home and your a welcome guest
It was a wonderful experience. It's a gorgeous hotel. Love the decor and how have embraced the beauty of the building. Our room was lovely. Nice little touches such as a welcome letter. The front desk person was phenomenal and kind. Their daily breakfast which is complimentary was great. We stayed for two days and they had different warm breakfast items and many options. The location is perfect by the Falls and Casino. More hotels need to strive to be like this one.
This place is so great! Staff is so welcoming and accommodating. Front desk staff is beyond impressive and personable. We come to NF every now and then and when we do, we stay at the Giacomo. Complimentary breakfast is great too. Sky view longe is an added bonus with awesome views. Obviously, we’ll be back.
The hotel and staff were great! It’s not their fault that the government and officials operating in Niagara Falls, NY are corrupt and horrible people. If anybody involved in the government put the time and funds into the community around the NY side, I’m sure the community could thrive again.
We enjoyed our stay. Our room was beautiful, the tub was fantastic, the fireplace perfect for cold winter nights and romantic atmosphere. The skylounge was great except no one warns you that last 3 flights of stairs have to be walked. The breakfast was awful though. The food was cold, the coffee was basically water and the waffle mix was so thin that it made a shell of a waffle. .
I arrived to the property to check in where the front desk agent argued that I didn’t have a reservation when I clearly did and she was looking at the wrong day. I then get assigned my room and parking and go upstairs to a room that was a horror show. The room was filthy with a dirty bathroom and bed. The room and entire hallway reeked of marijuana and cigarette smoke when it’s a non smoking property and there were individuals smoke in the stairwell. After trying to clean and make it work I finally decided to go down to the desk and ask to be moved and was told there were no rooms and no person on site that could do a room change and I would have to come back later which I did and was given the same message. I left to go get dinner and return to my assigned parking spot with another car in it so I went to the desk and a new agent proceeds to argue with me that I didn’t have a parking spot so I had to go to my car and get my parking paper to show her and she was informed that I had checked out so she had reassigned the parking spot. She also again was looking at the wrong days. I have photos of the broken heater, broken shower, broken bathroom heat lamp, broken toilet etc. I don’t typically leave reviews like this but this place is very misleading and there is no way their reviews are from actual guests. I want future guests to know where they are staying. This place was a complete nightmare and further more they didn’t even shovel and salt their sidewalk.
The staff was very helpful and friendly. The lounge was cozy and welcoming. We loved the view from the 19th floor. The rooms were lovely and comfortable.
The staff was amazing when we first got hear they greeted us with open arms and treated us like family. When we told them that we are here to celebrate our anniversary they gave us free bottle of champagne which was so nice. Last we had a wonderful time celebrating our anniversary in our room and up to the skyline looking at the amazing view and taking amazing pictures.The next morning the breakfast was amazing and the morning staff was also very polite and friendly and helpful. It’s sad to leave today Saturday December 13,2025 this beautiful wonderful amazing hotel. We will be back for sure next year in the summer time again and stay here longer this time.
The staff was fantastic. I arrived at 2 am to a friendly, helpful, smiling young lady who made me feel very welcome. It can be hard to have that positive attitude at the time of the day.
I enjoyed the decor and atmosphere of this hotel.
The breakfast was wonderful. Lots of choice. A cut above the normal hotel breakfast.
Janice
Stayed 1 night in Dec 2025
Verified
4/10 Poor
Ning
4 Dec 2025
Liked: Staff & service
The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.
The front desk was very professional and polite. The room was extremely beautiful. The other guest were very friendly.
Over all I’ll be going there plenty more times. Oh and the view out my room window was breath taking…
Classic boutique hotel with very nice breakfast and sweet treats in the evening. Downside was that the room and surrounding areas reaked of strong perfumey cleaner( "fabuloso or perfumey pinesol")
Had to clean the bathroom floors from the sticky residue of the cleaner used.
The room had food on the floor from previous party. No robes in the bathrooms. People were smoking in the stairwell. A fire alarm went off in the middle of the night due to people smoking in the stairwell. We stayed 8 years ago but will not being staying again
James
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Michael Parish
23 Nov 2025
Liked: Cleanliness, staff & service, amenities
Hotel room was ok. Location was great. Service was excellent.