"I wanted to give 5 stars because all of the really important things were perfect. My only knocks were no microwave in the room (have to use the one in lobby), and only one box of Kleenex in the bathroom instead of a second in the main room.
It should also be mentioned that of the three elevators for 12 floors, only 1 or 2 of 3 elevators were operational most of my 4-day stay. When there were two operating, there was still a bit of a wait for a ride. But this had a silver lining. In thinking about it now, the elevator wait and cramming as many strangers you could in one small elevator car facilitated talking to other guests. I think we need to use these situations to reduce divisions and erase racial lines between us.
What really got me off to a good start while checking in, the young gentleman- I think his name was Kareem. He acted like he couldn’t find my reservation and when I asked him if he found it, with a straight he face said, “You don’t have a reservation!” Imagine the feeling of panic. It’s a holiday weekend. A second later, he cracked a smile and said, “Just kidding!”. It was great. I never had that happen before. It was kind of like being on a Southwest Airlines flight where the flight attendants bust your chops and make the experience fun."
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