Normandy Shores hotel guide. Benchmark hotel in Normandy Shores, Miami

"All was nice. The only issue we faced was that the water wasnt draining after my shower."

"Pool was very nice. Room was very spacious Hotel was in a nice area, easy to get to market, restaurants, or even ice cream. Overall I would recommend staying here. Bathroom needs an upgrade, all other nice hotels have moved over to crystal sliding shower doors. This one is stuck in the 80’s. When taking a shower, the moisture stayed in the bathroom. Need to have better ventilation."

"Very clean ambiance. Nice and helpful professional staff"

"The hotel is nice, but the service was not the best.It felt understaffed."

"Super hotel "

"Clean "

"The hotel was great and the staff were lovely but they changed our room without telling us then refused to refund us for that. They gave us another room and “discounted” us the different between the room we booked and the one we got so essentially I paid full price for a room I didn’t book. He was not accommodating at all. "

"We enjoyed staying here The first day we went up and used the roof terrace, pool and bar. Such an enjoyable experience, it’s so pretty Unfortunately for the rest of our stay it was closed for repairs The staff were very helpful and gave us a complimentary breakfast for the inconvenience The location is good, easy to walk around Overall a great stay"

"Room was excellent, fabulous view. Amazing gym Elevators a little slow, quite often queues waiting I’m not sure if it was the balcony floor that made our feet really dirty as even though the room floor had black marks on they wouldn’t wipe off We kept our shoes on Maintenance being done at the pool floor, meaning with couldn’t get a lounger in the sun Overall though we had a great stay and would recommend"