Ulasan Hotel NEO Cirebon by ASTON

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Ulasan untuk Hotel NEO Cirebon by ASTON

Hotel NEO Cirebon by ASTON

Jl. Kapten Samadikun No. 60, North Cirebon, West Java

8,8

Sangat Bagus

8,8/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

10/10 Sangat Bagus

Rinovzky

21 Jan 2020

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Memuaskan .

Hotel bersih banget, tpi agak sempit sih, overall oke . Enak bgt stay disini kemana2 gampang .

Menginap 1 malam pada bulan Januari 2020

Tanggapan dari Richard pada tanggal 3 Feb 2020

Dear bapak Rinovzky, Terimakasih sudah memilih Hotel NEO Cirebon dan atas review positive-nya. Kami menunggu kembali kedatangan bapak di waktu yang akan datang. (Richard Sembiring - Hotel Manager)

8/10 Bagus

Traveler terverifikasi

6 Des 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan November 2018

Tanggapan dari Richard pada tanggal 10 Des 2018

Dear valued guest, Thank you for staying with us and for the positive rating. We looking forward to welcoming you back at Hotel NEO Cirebon. (Richard Sembiring - Hotel Manager)

6/10 Cukup Baik

Yanto, Bogor

23 Agu 2018

Tidak Disukai: Staf & layanan

Nice

The hotel is nice, my room is ocean view, room is clean, bathroom is good, breakfast is good too, very close to Cirebon town, close to the important cultures of cirebon, many restaurants around! One was disappointed when we arrived, we have 3 bags and my brother has sick/struck and no one is helping to carry our bags also open doors for us! Bad bad customer service!!!! no customer oriented!!

Menginap 2 malam pada bulan Agustus 2018

Tanggapan dari Richard pada tanggal 30 Agu 2018

Dear Pak Yanto, Thank you for your recent stay with us and also for writing us your constructive review. Deeply apologize for the negative experience during your arrival, because it was not our standard actually. Each employees should actually offering help to the guests. Once again, thank you and we promise to provide a better experience to our future guests. (Richard Sembiring - Hotel Manager)

6/10 Cukup Baik

erik

23 Jun 2018

Disukai: Kebersihan, staf & layanan

Very poor breakfast

Breakfast very poor. Need to improve its taste. No need to much variation, the important thing is the dishes taste.

Menginap 2 malam pada bulan Juni 2018

Tanggapan dari Richard pada tanggal 26 Jun 2018

Dear Mr. Erik, Thank you for your recent stay with us and also for writing this review. Deeply apologize if the breakfast provided during your stay was not as your expectation. However, your review will be used as our best source of improvement in the future. See you again soon. (Richard Sembiring - Hotel Manager)

10/10 Sangat Bagus

fanny

19 Jun 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 3 malam pada bulan Juni 2018

Tanggapan dari Richard pada tanggal 20 Jun 2018

Dear Ibu Fanny, Thank you for staying with us, and also for the positive rating. see you again soon.

10/10 Sangat Bagus

noldy

17 Jun 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

nginep ga susah

Baik reservasi cepat nyaman kamar bersih parkir mantap ga pusing nyari parkir tinggal kasih kunci mobil aman deh sama skuritinya langsung beres mantap dah

Menginap 1 malam pada bulan Juni 2018

Tanggapan dari Richard pada tanggal 22 Jun 2018

Dear Bapak Noldi, Terimakasih telah memilih Hotel NEO Cirebon, dan juga atas review positive-nya. Sampai jumpa lagi di kesempatan berikutnya. (Richard Sembiring - Hotel Manager)

10/10 Sangat Bagus

Zulkarnain

19 Mei 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Mei 2018

Tanggapan dari Richard pada tanggal 23 Mei 2018

Dear Bapak Zulkarnain, Thank you for your recent stay, and for this amazing review score. We looking forward to welcoming you back at Hotel NEO Cirebon. (Richard Sembiring - Hotel Manager)

10/10 Sangat Bagus

Zulkarnain

26 Mar 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Tanggapan dari Richard pada tanggal 28 Mar 2018

Dear Pak Zulkarnain, Thank you for staying with us and we looking forward to welcoming you again soon at Hotel NEO Samadikun Cirebon. (Richard Sembiring - Hotel Manager)

10/10 Sangat Bagus

Zulkarnain

10 Mar 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel yang nyaman untuk harga yang terjangkau

Hotel bagus, nyaman dan bersih... apalagi untuk kamar yang view laut...

Menginap 1 malam pada bulan Februari 2018

Tanggapan dari Richard pada tanggal 18 Mar 2018

Dear Bapak Zulkarnain, Terimakasih untuk telah memilih Hotel NEO Samadikun Cirebon dan atas review-nya yang sangat positive. Sampai jumpa lagi di kedatangan berikutnya. (Richard Sembiring - Hotel Manager)

8/10 Bagus

Rizky Janitra

12 Jan 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Happy

25 Des 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Smua ok cuma parkiran kcl, menu breakfast krg cocok tuk ank2, tdk ada extra bed

10/10 Sangat Bagus

Nurhadi

28 Nov 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Sangat menyenangkan..tempatnya enak dan makanannya jg lezat..

10/10 Sangat Bagus

Henri, Jakarta

29 Jul 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hotel yang bersih dan nyaman

Hotel yang bersih dan nyaman, sangat memadai untuk perjalanan bisanis dengan harga yang cukup ekonomis

10/10 Sangat Bagus

dading

19 Jul 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Dewi, Jakarta

16 Mei 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good

Nyaman

8/10 Bagus

Ridwan, Jakarta

20 Agu 2015

Disukai: Kebersihan

Kamar bersih tp layanan front office mengecewakan

1. Proses check in sedikit mengecewakan karena ada rombongan yang datang sekitar 30 menit lebih lambat dari kami dan mendapatkan proses kamar lebih dahulu dari kami hanya karena berbicara dengan salah satu staf hotel dan staf tersebut lgs ke front office minta tolong disiapkan kamar at least 1 dahulu dan kami protes atas tindakan tersebut. 2. Area parkir terbatas untuk tamu yang membawa mobil. 3. Kamar bagus dan bersih hanya kurang exhaust di kamar mandi tidak ada 4. Menu sarapan yang beragam

10/10 Sangat Bagus

Dina Yuwono, Jakarta

23 Jul 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Semalam di Cerebon

Nyaman, Makanannya enak

10/10 Sangat Bagus

Bonita, bali

24 Jun 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great place to stay

The hotel is great!! The room was super clean and modern, the bed and linens were soft and comfortable. The staff is friendly and helpful. This hotel has the perfect location in Cirebon. We will return soon.

8/10 Bagus

Adam

24 Des 2021

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Convenient

All good. Convenient and room was comfortable

Menginap 1 malam pada bulan Desember 2021

Tanggapan dari Richard Sembiring pada tanggal 29 Des 2021

Dear Mr. Adam, Thank you for staying with us and for this positive review. Glad to know that you had an enjoyable stay with us. We look forward to welcoming you again soon at NEO Cirebon. Best regards, Richard Sembiring (Hotel Manager)

8/10 Bagus

Stephen

Bepergian bersama keluarga

12 Feb 2020

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

Menginap 2 malam pada bulan Februari 2020

Tanggapan dari Richard pada tanggal 19 Feb 2020

Dear Stephen, Thank you for staying at NEO Cirebon and also for the positive rating posted. We looking forward to welcoming you again soon at NEO Cirebon. Richard Sembiring (Hotel Manager)

10/10 Sangat Bagus

Traveler terverifikasi

7 Feb 2020

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Good overnight stop

Good night stop off hotel. Breakfast could be better

Menginap 1 malam pada bulan Februari 2020

Tanggapan dari Richard Sembiring (Hotel Manager) pada tanggal 7 Feb 2020

Dear esteemed guest, Thank you for your recent stay and also for this brief and constructive review. Really appreciate it. We looking forward to welcoming you back again soon at NEO Cirebon

8/10 Bagus

Murni

6 Feb 2020

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Februari 2020

Tanggapan dari Richard Sembiring (Hotel Manager) pada tanggal 7 Feb 2020

Dear ibu Murni, Terimakasih atas pilihannya terhadap NEO Cirebon dan juga review score yang positive. Kami menunggu kedatangan ibu yang berikutnya di NEO Cirebon.

8/10 Bagus

Ferry

7 Jun 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Ferry family

Need swimming pool

Menginap 1 malam pada bulan Juni 2019

Tanggapan dari Richard pada tanggal 17 Jun 2019

Dear Bapak Ferry, Terimakasih atas telah memilih Hotel NEO Cirebon dan juga atas masukannya. Kami sangat menghargai. Sampai jumpa kembali di waktu yang akan datang. Richard Sembiring (Hotel Manager)

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis

15 Feb 2019

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

サービスもよく、とても印象の良いホテルでした。

Menginap 1 malam pada bulan Februari 2019

Tanggapan dari Richard Sembiring pada tanggal 19 Feb 2019

Dear valued guest, Thank you for your recent stay with us and for this kind positive review. Glad to know that you had a good experience with us. We looking forward to welcoming you back anytime soon at Hotel NEO Cirebon. Regards Richard Sembiring (Hotel Manager)

10/10 Sangat Bagus

Traveler terverifikasi

9 Agu 2018

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Hôtel accueillant, petit-déjeuner excellent

Cet hôtel était parfait pour une nuit, le seul petit point étant la propreté de la salle de bain qui pouvait être meilleure. Le petit-déjeuner était excellent, très fourni, et le personnel était très disponible et accueillant.

Menginap 1 malam pada bulan Juli 2018

Tanggapan dari Richard pada tanggal 13 Agu 2018

Dear Valued Guest, Thank you for your time and also for the positive rating posted. We looking forward to welcoming you again soon at Hotel NEO Cirebon. Richard Sembiring (Hotel Manager)

10/10 Sangat Bagus

Tri, Jakarta

19 Jun 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice room

Clean, convenient bed, reasonable price, strong Wi-Fi in room

Menginap 1 malam pada bulan Juni 2018

Tanggapan dari Richard pada tanggal 22 Jun 2018

Dear Mr. Tri, Thank you for your recent stay with us and also for writing us such a positive review. We looking forward to welcoming you back at Hotel NEO Cirebon.

8/10 Bagus

チェッピー, 東京

17 Mei 2018

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

部屋もとても綺麗でホテルスタッフの応対もよく良いホテルだと思います。ただ、部屋の冷蔵庫が全く冷えなかったことと、レストランにはアルコールが全くないことが残念でした。朝食はビュッフェスタイルですが、他のホテルに比べると一番日本人の口に合うかなと思います。朝食はおすすめです。

Menginap 1 malam pada bulan Mei 2018

Tanggapan dari Richard pada tanggal 23 Mei 2018

Dear Esteemed guest, Thank you for your recent stay with us and for this positive review. Glad to hear that you had a good stay with us. Related with the refrigerator issue, please be informed that we only provide cooler box in the room. Not a refrigerator or freezer. And we really appreciate your review about our breakfast spread. However, we looking forward to welcoming you back again soon at Hotel NEO Cirebon. (Richard Sembiring - Hotel Manager)

6/10 Cukup Baik

Traveler terverifikasi

2 Mar 2018

Services and towels

We stayed 2 nights , 23rd March and out 25th , we were stranded because of the flood and our train could not pass. The services at the restaurant were awful , the trainee was trying to do his best the rest or the stuff standing chatting trying not to look at you when you tried to get their attention. , for that kind of hotel I quest you don't expect too much for the buffet , . The towels are not white , it was white at one point when it was new ... If I really really have to stay there would bring my own towels but not making senses right !!!!!

Menginap 2 malam pada bulan Februari 2018

Tanggapan dari Richard pada tanggal 7 Mar 2018

Dear Esteemed Guest, Really thank you for staying with us, and for sharing this constructive review. Deeply apologize for the inconvenience at the restaurant during your stay and also for the towels condition. We have made a deep discussion internally related to it, and the proper action have been taken. Hopefully we have a chance to welcoming you again next time with a better experience. Once again, thank you and have a good day. (Richard Sembiring - Hotel Manager)

8/10 Bagus

Traveler terverifikasi

2 Jan 2018

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Desember 2017

4/10 Buruk

Koenraad

3 Des 2017

Disukai: Staf & layanan

Tidak Disukai: Kebersihan

disappointment

very dirty

Menginap 2 malam pada bulan November 2017

8/10 Bagus

rully

2 Sep 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 1 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Daniel Wahyu, Indonesia

21 Agu 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great stay, value for money

I enjoyed my stay here, everythings seems ok (room, staff, also the facilities).

Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Elisa

31 Jul 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Menginap 3 malam pada bulan Juli 2017

10/10 Sangat Bagus

Budi

4 Jul 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Best wifi gratis in Cirebon

Great hotel. Everything is clean and comfy. Best wifi connection with high speed up to 30 Mbps or even faster. Only downside is location not as strategic as other hotels, but if you have a car then it doesn't matter as it's still relatively close to the city center.

Menginap 1 malam pada bulan Juli 2017

8/10 Bagus

Peter

29 Jun 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Well located, suits international clients.

Good location, convenient to station. Service above average for this class of hotel in this area. Good standard of English, helpful staff.

Menginap 3 malam pada bulan Juni 2017

10/10 Sangat Bagus

Bryan

12 Jun 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

The goods and the bads

The place is nice, room is clean & give a simplistic luxury. But here comes the bad, the location of the hotel is too noisy and the food always the same each morning.

Menginap 2 malam pada bulan Juni 2017

8/10 Bagus

TH, 大阪府

10 Apr 2017

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

清潔で快適なホテル

若干交通の便は悪いが、清潔で快適なホテルだった。帰り際に、タクシーを頼んだが、車が来ないとの事でホテル車で目的地迄送ってくれたが、料金を具体的に伝えてくれず、少々困った。

8/10 Bagus

Piko

29 Nov 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

great location, 5 minutes from train station

nice hotel, great location, 5 minutes from train station. service was good, check in also fast. will stay again in this hotel for the next visit

8/10 Bagus

Desdi

14 Nov 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

Great Affordable Hotel

Good Hotel, we love it..

10/10 Sangat Bagus

Traveler terverifikasi

26 Okt 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Traveler terverifikasi

25 Okt 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Paul

28 Sep 2016

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

Schoon hotel

Goed voor doorreizen, geen bar

8/10 Bagus

Yangga

25 Agu 2016

Disukai: Kenyamanan kamar

10/10 Sangat Bagus

Elisabeth

30 Jul 2016

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

14 Jul 2016

Tidak Disukai: Kenyamanan kamar

Good for a night

Breakfast was flat.

8/10 Bagus

Kirana, Singapore

11 Des 2015

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

New Hotel Modern Decor Superb Stay

New hotel. Superb stay. Nice decor and modern. Room very comfortable except surrounding a little quiet. Overall still good.

6/10 Cukup Baik

Carsten, Copenhagen

10 Des 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Nice new andt noisy

Very nice and new hotel with great breakfast to the roomprice and nice people. BUT very very nosy location from early morning - specaly from the roads and mosque. The hotel is good and very lov price compare to the new standard if you are a good sleeper :-)

10/10 Sangat Bagus

Stefanie, Halle/Saale

20 Sep 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Sehr schönes freundliches Hotel

Wir haben 2 Nächte im Hotel NEO in Cirabon übernachtet und haben unseren Aufenthalt sehr genossen. Das Hotel ist sehr sauber, das Zimmer war schön eingerichtet (inkl. Wasser, Tee, Wasserkocher und Kosmetik) und das Personal war sehr freundlich und hilfsbereit. Es wurde sogar deutsch gesprochen! Das Restaurant ist wirklich hübsch und das Essen hat hervorragend geschmeckt. Falls wir wieder nach Cirebon fahren, werden wir wieder dieses Hotel buchen.

10/10 Sangat Bagus

Budi, Jakarta

19 Agu 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Great new hotel with affordable rate

Great new hotel. Very clean. Affordable. Good breakfast, especially considering the room rate. Location is in city center but not within the shopping district. Very good WiFi connection in the rooms. Only slight issue is very limited car parking lot. Will definitely stay there again in the future.

8/10 Bagus

Rusjadi

19 Agu 2015

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar