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Reviews of Sedgebrook Hall

4 out of 5
Sedgebrook Hall
Chapel Brampton, Northampton, England

Reviews

7.8

Good

Rating 10 - Excellent. 196 out of 569 reviews" "
Rating 8 - Good. 198 out of 569 reviews" "
Rating 6 - Okay. 100 out of 569 reviews" "
Rating 4 - Poor. 48 out of 569 reviews" "
Rating 2 - Terrible. 27 out of 569 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna door needs fixing. Swimming pool little smaller than illustrated
Stayed 1 night in May 2024
Response from Sedgebrook Hall on 18 May 2024
Dear Christine, thank you for your feedback and review. I am sorry about the sauna door, this is something our team are now looking into. Kind regards, Adam.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and very helpful. Shame there was no complimentary bottle(s) of water in the room considering the price of the rooms
Stayed 2 nights in Apr 2024
Response from Sedgebrook Hall on 6 May 2024
Dear Gary, thank you for your review and feedback. Kind regards, Adam.

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towel on arrival which was reported but wasn’t replaced. Pool area is dark and miserable. Even the jacuzzi is cold.
Stayed 1 night in Apr 2024
Response from Sedgebrook Hall on 6 May 2024
Dear Richard, thank you for your feedback. I am sorry to hear about a couple of problems during your stay. This is something we are looking into with our team. Kind regards, Adam.

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sedgebrook Hall on 23 Apr 2024
Dear Heidi, thank you for your review. Kind regards, Adam.

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sedgebrook Hall on 27 Mar 2024
Dear Jane, thank you for your review and feedback. We look forward to welcoming you back soon. Kind regards

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and facilities all round. Would highly recommend!
Stayed 1 night in Mar 2024
Response from Sedgebrook Hall on 21 Mar 2024
Dear Robyn, thank you for sharing your review with us. It is great to see that you had a great stay with us and we look forward to seeing you again soon. Kind regards

10/10 Excellent

Meredith Georga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference. The fuctiin rooms were great, plenty of space, no issues with the equipment or wifi. The meals were lovely and hotel room was very comfortable. Love it that it is dog friendly.
Stayed 1 night in Mar 2024
Response from Sedgebrook Hall on 21 Mar 2024
Dear Meredith, thank you for sharing your feedback and review with us. I am very happy to see that you had a great stay with us and we look forward to welcoming you back soon. Kind regards

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the newer bulidings spoil the effect a bit
Stayed 2 nights in Mar 2024
Response from Sedgebrook Hall on 11 Mar 2024
Dear Tracey, thank you for your feedback regarding your stay. Kind regards

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sedgebrook Hall
The hotel was OK but the parking was a long way from the reception. Better signage would have improved this directing cars to drop luggage off before parking. The reception staff were variable, some much more helpful than others. A lot of stairs between areas as hotel seemed to be on several levels. Food was OK but altogether not a place I would go back to
Stayed 1 night in Feb 2024
Response from Sedgebrook Hall on 19 Feb 2024
Dear Nigel, thank you for your feedback and review. I am happy to read that overall you had a great stay with us. In regards to the food, I am sorry that this was not up to our normal high standard and is something I will pass onto our operations team. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Great location, lovely food :)
Stayed 1 night in Feb 2024
Response from Sedgebrook Hall on 14 Feb 2024
Dear guest, thank you for your review and feedback.

6/10 Okay

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel.
Very clean. Good breakfast but could offer some choice of fresh fruit more than what was on offer. Staff great. Not a great night sleep as pipework makes a noise all night and gutters drip. If they sorted that it would be very good.
Stayed 1 night in Feb 2024
Response from Sedgebrook Hall on 14 Feb 2024
Dear Stuart, thank you for your feedback, this is something we have looked into with the team. Kind regards

6/10 Okay

Debbie

Business traveller
Fine
The room was fine, clean and comfortable. Gym very poor condition. Treadmill is broken and cross trainer on its last legs. Hot tub out of order.
Stayed 1 night in Feb 2024
Response from Sedgebrook Hall on 7 Feb 2024
Dear Debbie, thank you for your feedback. I have passed your comments to our operations team so we can get this sorted. Kind regards, Adam.

10/10 Excellent

Nev

Stayed 1 night in Feb 2024
Response from Sedgebrook Hall on 7 Feb 2024
Dear Nev, thank you for your review. We look forward to welcoming you back to the hotel soon. Kind regards, Adam

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Sedgebrook Hall on 22 Jan 2024
Dear Guest, thank you for your review. Kind regards

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sedgebrook Hall on 20 Dec 2023
Dear Vanessa, thank you for your review. Kind regards

8/10 Good

Julie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Sedgebrook Hall Reception on 14 Dec 2023
Dear Julie, thank you for your review. Kind regards

6/10 Okay

Steve

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sedgebrook Hall Reception on 13 Dec 2023
Dear Steve, thank you for taking your time to review your stay. Kind regards

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities
Fantastic service after wrong stay dates had been inadvertently, booked hotel changed on spot without any fuss whatsoever. Somewhat disappointed that the highlighted leisure facilities had a limit of 18 people.... not much room for over 150 rooms.... Overall great sty.
Stayed 2 nights in Dec 2023
Response from Sedgebrook Hall Reception on 13 Dec 2023
Dear Raymond, thank you for your feedback and review. I am happy to see that you had a good stay with. We hope to see you again soon. Kind regards

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sedgebrook Hall Reception on 10 Dec 2023
Dear Paul, thank you for reviewing your stay with us. I am sorry that we were unable to discuss your stay on check-out. If you would like to provide us with some feedback on your stay, please contact us directly so we can assist you. Kind regards

8/10 Good

Trevor

Stayed 2 nights in Dec 2023
Response from Sedgebrook Hall on 5 Jan 2024
Dear Trevor, thank you for your review. Kind regards

10/10 Excellent

Sian

Stayed 1 night in Nov 2023
Response from Sedgebrook Hall on 18 Dec 2023
Dear Sian, thank you for your review. Kind regards

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Stayed 1 night in Nov 2023
Response from Sedgebrook Hall on 22 Nov 2023
Dear guest, thank you for your review. We look forward to seeing you again soon.

6/10 Okay

Justin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Sedgebrook Hall on 10 Nov 2023
Dear guest, thank you for your review.

10/10 Excellent

Rachel

Stayed 3 nights in Nov 2023
Response from Sedgebrook Hall on 10 Nov 2023
Dear guest thank you for your review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a second home.
Every time i Stay over in Northampton its always at the Sedgebrook Hall. At this point the Hotel is like a second home for me now. The scenery is sooting the grounds lush and the facilities top notch. The food is also great. I cant say enough good things about Sedgebrook Hall. I gotta confess sometimes i just check into the hotel because im at peace there. Its a beautiful place 😍.
Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 1 Nov 2023
Dear guest thank you for your lovely review. We look forward to seeing you again soon. Kind regards

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fantastic hotel but the spa needs a Refurbishment as does a few other areas!! Lovely staff and stunning location!! Thank you!
Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 30 Oct 2023
Dear Simon. Thank you for your lovely review and feedback. We look forward to seeing you again soon. Kind regards

4/10 Poor

Therese

Liked: Cleanliness, property conditions & facilities, room comfort
Disability unfriendly
I advised in advance that I have arthritis in both knees and that I struggle with stairs. So you can imagine my frustration that we were put in room 140 which was the furthest room from the dining room with multiple sets of stairs to get to. Luckily my husband was with me to help as I would of fallen. Also the main entrance staid to the reception needs hand rails. The wait for food for dinner was 45 minutes plus on the Tuesday night without any reason and when we were there the restaurant was hardly full. As for the breakfast staff a smile and politeness goes far.
Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 29 Oct 2023
Dear Therese, thank you for your feedback. I am sorry to read that there was a couple of problems with your stay. This is something our team are looking into to ensure this doesn't happen again. In regards to the restaurant waiting times and staff I will be looking into this with the restaurant manager to understand what happened during your stay and will action this. We do apologise about the problems you had and can assure you we are looking into this to improve our service. Kind regards

8/10 Good

peter

Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 25 Oct 2023
Dear guest, thank you for your review.

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
An amazing chilled weekend with my husband we will be retuning
Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 17 Oct 2023
Dear Gemma, thank you for your lovely review. We look forward to seeing you again soon.

2/10 Terrible

Robert

Stayed 1 night in Oct 2023
Response from Sedgebrook Hall on 11 Oct 2023
Dear guest, if you would like to contact the hotel directly we can help you with your stay and gain feedback from you. Kind regards

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 6 Oct 2023
Dear guest, Thank you for your review!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three thumbs up.
Great property, beautiful location. Food was good. Only critique I would have is. Needs a bigger sauna.
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 1 Oct 2023
Dear Nathan, thank you for your lovely review and feedback. We look forward to seeing you again soon.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice ish hotel with a lovely contemporary bar area. Decent parking. Polite & lovely staff. Room ok but not great. Clean & tidy though. Bought as a price deal through an app so maybe given one of the not so nice rooms? Didn’t use pool or sauna but chatting with guests who did said pool was too cold ..? But sauna nice.
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 17 Sep 2023
Dear guest, thank you for your review!

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 17 Sep 2023
Dear guest, thank you for your review!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
No air conditioning which was a surprise, reception, bar and evening restaurant staff were brilliant
Stayed 2 nights in Sep 2023
Response from Sedgebrook Hall on 17 Sep 2023
Dear guest, thank you for your review!

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 17 Sep 2023
Dear guest, thank you for your review!

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Sedgebrook Hall on 17 Sep 2023
Dear guest, thank you for your review!

8/10 Good

David

Business traveller
Liked: Staff & service, room comfort
Good hotel with some nice extras
Check in was a breeze despite there being a wedding on a Sunday evening. First impressions of the grand old building are great; the rooms in the annex (I was in 136) are not quite so impressive but functional. Bar and food are all good quality if not a little overpriced (standard for a hotel). The gym and leisure facilities are a nice extra. Gym is small, pool you can swim about 5 strokes per length but it’s ok, and jacuzzi is fine for about 3 people. The room I stayed in was a little tired, with no aircon or fan on offer - so had to go to reception after which one was delivered after about 2-3 hours. The room was refreshed daily (not fully cleaned) which is fine. Changing rooms in the leisure facilities are also tired with only 1 of 2 showers working properly, and neither heat adjustable so pretty hot!
Stayed 5 nights in Sep 2023
Response from Sedgebrook Hall on 9 Sep 2023
Dear guest, thank you for your feedback and review. We will be looking into your comments and action where we can. Kind regards

8/10 Good

Marion

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great but I wouldn't recommend the food there,if you have thinking of going to stay and dine ! It like spa and stay staff are friendly and helpful and very clean, but the food let it down!!!!
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 9 Sep 2023
Dear guest, thank you for your feedback. Kind regards

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 10/10
Overall stay was perfect, staff were so friendly, room was clean and perfect for both of us and the dog. Very dog friendly everywhere around the hotel with exception of restaurant which is to be expected. Would highly recommend to anyone
Stayed 1 night in Sep 2023
Response from Sedgebrook Hall on 5 Sep 2023
Dear guest, thank you for your review. We look forward to welcoming you back to the hotel very soon. Kind regards

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sedgebrook Hall on 2 Sep 2023
Dear guest, Thank you for your review!

8/10 Good

Andy

Stayed 2 nights in Aug 2023
Response from Sedgebrook Hall on 31 Aug 2023
Dear guest, thank you for your review. We look forward to welcoming you back to the hotel again soon. Kind regards

10/10 Excellent

Olabisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff we met was genuinely kind and helpful! Breakfast options were fab and we enjoyed the pool and jacuzzi too. Not so big, but good enough for a nice dip on a warm day with our baby! We would stay again! Beautiful scenery for pictures especially if good weather permits
Stayed 2 nights in Aug 2023
Response from Sedgebrook Hall on 27 Aug 2023
Dear guest, thank you for your review!

6/10 Okay

r

Stayed 1 night in Aug 2023
Response from Sedgebrook Hall on 27 Aug 2023
Dear guest, thank you for your review!

8/10 Good

Colin Paul

Stayed 1 night in Aug 2023
Response from Sedgebrook Hall on 27 Aug 2023
Dear guest, thank you for your review!

8/10 Good

Graham

Stayed 2 nights in Aug 2023
Response from Sedgebrook Hall on 23 Aug 2023
Dear guest, thank you for your review. Best regrads

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Sedgebrook Hall on 22 Aug 2023
Dear guest, thank you for your review. We are looking forward to seeing you again back at Sedgebrook Hall. Best Regards

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excelent stay
Staff very helpful, clean and new looking room,( except kettle) lovely pleasant environment, nice quiet pool
Stayed 1 night in Aug 2023
Response from Andra S Uta on 21 Aug 2023
Dear guest, thank you for your review.

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sedgebrook Hall on 21 Aug 2023
Dear guest, thank you for your review.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectation
Stayed 1 night in Aug 2023
Response from Sedgebrook Hall on 18 Aug 2023
Dear guest, thank you for your review.