Search Hotels Near Northeast Regional Epilepsy Group, Fishkill

"Very clean. Staff were awesome. I don't write reviews but I'm making the effort because this hotel exceeded expectations. "

"I would strongly advise against staying at this property. Upon arrival around 6:00 PM, we were told to wait until 6:30 PM for our room due to delays. During this time, we used the lobby restroom, which had no toilet paper - only a tissue box -and the situation was handled dismissively. While waiting, we witnessed several concerning situations. One guest had been locked out of her room overnight due to a faulty key and had to stay in the lobby from 7:00 PM to 9:00 AM because no maintenance staff were available. Another guest’s clothes were stuck in a broken dryer with no help offered. Others mentioned having to buy their own toiletries as none were provided. At 6:30 PM, we were then told there was no room available, despite earlier assurances. The only option offered was a room that was not properly maintained. A housekeeper confirmed it was dirty and not ready. The front desk employee was unprofessional, dismissive, and unhelpful, showing no empathy. The atmosphere felt uncomfortable and at times intimidating. As two women traveling, we did not feel safe due to people lingering in the lobby and the lack of security. As we left, police arrived regarding a serious incident at a nearby property owned by the same company involving an unattended child and no staff present, raising further safety concerns. The hotel was visibly unclean and poorly maintained. We accepted a refund and left. I would not recommend staying here."

"Only complaint is that the pool room was chilly. Amazing breakfast."

"Perfectly fine!"

"We enjoy the area felt kinda home its very spacious our pethhouse definitely will recomend to our friends 2 king beds 2 full bathrooms full kitchen breakfast was good and plentyfull we really enjoy our stay nice patio with grills outside felt cozy thanks to staffing"

"Front desk was closed. Fire Department and Police showed up due to no staffing - had to find another hotel night of. Overall awful experience."

"There was a family with over 25 people controlling the pool and hot tub. They weren’t all staying there - just swimming. They trashed the pool area and made it impossible for anyone else to enjoy. Desk people knew and did nothing. Then they were loud all night Made the stay very unpleasant "

"Stayed for one night, great hotel, great breakfast. Would stay again."

"Starbucks menu, parking was easy and safe elevator were super slow, no water in the room "