Search Hotels Near Northpoint Shopping Center, Peoria

"Unfortunately the room we were first directed to was dirty from the previous people and was never cleaned, but they did address the problem quickly and the new room was nice and clean. It was also a bummer that the hot tub was out of order and someone got sick in the pool the only night we could use it. So I am unable to really assess how nice the pool was for this hotel. The breakfast was good and the breakfast attendants were kind and helpful."

"It was very nice "

"Clean comfortable room "

"Room was very dusty "

"I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would receive a full refund and would not be charged. It has now been 12 days, and I have still not received any refund. Despite never staying in the original room, I was still charged. The next evening, after returning late at night from a state wrestling tournament with children, the general manager confronted us in a hostile and unprofessional manner. We were told we would not receive a refund and were threatened with removal from the property. We were also required to pay additional deposits. When I asked for documentation of a claimed inspection that supposedly found no issues, I was refused and accused of being untruthful. This experience involved a serious cleanliness issue, broken promises regarding refunds, and extremely poor customer service. I would strongly advise others to be cautious."

"Hot tub hot"

"The room had stains on the wall something red and trash behind the side table also naked wires coming out of the cieling. They also charge a $100 deposit which is not stated on the site you don't find out about it until you've checked in already if you ise a card you won't get it back for 5 to 7 businesses days which sucks. Other than that it was alright."

"This was the worst experience I’ve ever had in a hotel. There were used condoms under the bed and condom wrappers on the floor. There was a black bag of disgusting contraband under the bed. The sheets were stained and gross and the room smelled like a trap house. If gross room and a terrible breakfast are your thing then this is the place for you. "

"Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. "