Hotel Delta Hotels di Northwest Chicago

"I had to travel to Chicago on short notice from Canada due to a serious illness in the family. I called and spoke with Monica Wood who could not have been more understanding, compassionate, empathetic, professional and kind. She was extremely patient with my multiple phone calls to her and she helped me book two rooms directly with her as the main call center was very busy and I was placed on hold for long periods of time. Upon our arrival the following day, the front desk staff were...