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"clean rooms "

"The air conditioning wouldn't turn off, we froze in the room all night. We were told it was a new system and some rooms had problems The toilet ran all the time and the room next to us was very loud late into the night. We got very little sleep and no effort was made at any time to put us in a different room even after we complained about these multiple issues. Sophie at the bar was great as was Wayne the security guy. Hotel was clean, it just wasn't an enjoyable stay."

"Patricio, Rachel and Indina (sp?) made the stay fantastic! clean & comfortable, easily walkable area & a great team! thanks!"

"Me and my wife stayed in Hyatt Regency Greenwich Old Greenwich, Connecticut for 3 days, it was the most horoble experiance in my life, whaen I open the door of my room I get the roof of the hotel as a view of my window, the room was verry far fron the eleventer, the room service knocking on my door at 9am, I ask for couple plate "

"The individual that check me in had a nasty attitude and and made it uncomfortable to stay and being I’m disabled he put us on the second floor "

"Small room with broken blinds and uncomfortable heater "

"Great staff and clean room."

"Wish they had an indoor pool instead of an outdoor pool but that’s a personal preference and the water pressure for the toilets are really bad but not their fault. Hot water was amazing! Everything super clean we missed breakfast because the bed was superrrrr comfortable needed another pillow and that would have made it perfect but the ones we had were fine. Promptness of staff was excellent and next business trip I’ll probably stay here again one of the major downsides for me is I was told the TV’s were smart televisions but they are not and definitely wish they would upgrade that. "

"The lady at the reception was extremely nice. Breakfast was ok, nothing too special. The room we were given had a weird smell but the hotel treated us really nicely and we got a replacement almost immediately. Overall good experience "