Search Pet-Friendly Hotels in Novi

"This was the worst hotel experience I've ever had.The breakfast was the only perk to the amenities. Only one towel holder in the bathroom. The plumbing was not working well. The bathtub was stopped up and when asked for it to be addressed they gave my granddaughter a plunger so I had to unstop it myself. Their were so many children running around the lobby, it was worse than Chuck E Cheese. The hotel guest were totally out of order so much the police had to be called. I was restricted to my room because of the confusion everywhere. It was like a teen take over. The hot tub was filthy! I will never return to this hotel again. It needs to be updated. Roof leaking in lobby, buckets everywhere. Elevators didn't work half of time. This hotel gives Hilton a bad name. I would this place to anyone. "

"Just stayed overnight. Later check in room was what I had reserved. Television went out at 10 pm. Woke in morning packed showered and left. Everything went smooth other than the television. There was a cracked tile in the shower. "

"This hotel markets a unique boutique experience, but the stay did not live up to the price. Despite arriving after check-in time, the room was not ready and an alternative room type was provided without acknowledgment or adjustment. The room itself had an unpleasant odor and felt poorly designed, especially the bathroom setup (mildew on the bottle for body wash and no fan in the bathroom to get rid of moisture) Temperature control was a major issue, with the room remaining uncomfortably warm and no functional air conditioning overnight. I was told to turn it off and open the window to cool it down. Staff response to the issue was minimal and did not reflect the level of service expected at this price point. I asked to be moved but was told they were at capacity and was offered nothing in return for my displeasure with this outcome. Overall, the experience was underwhelming and disappointing given the cost and branding. I had friends that were so interested in doing a weekend here but I’m embarrassed to say I stayed there and would have even recommend it."

"The breakfast ends at 9am on the weekend which is insane breakfast should be 10am on weekend no one wants to wake up early on a weekend. "

"Good location but poorly managed. Housekeeping is nearly non-existent. I had to ask multiple staff at the front desk several times to have housekeeping clean after no service for days, then maybe two days out of six, despite a promise of daily housekeeping. Of the two days when service was provided, one was adequate and one was poor. "

"很好"

"Didnt pay for the breakfast but there were so many things wrong with this hotel, I definitely will not be back. The staff were all very friendly, but also not very good at their jobs it seemed. The condition of the property is run-down. Nothing seemed to really work the way it was supposed to. The tv remote barely worked, weather was warm for our visit so we wanted to turn the AC on in our room but I guess the AC actually only turns the heat on? We kept trying to turn the ac down and the heat just kept blasting from our vents - our room was at a steady 80 degrees the whole stay - it was terrible. The next morning I headed down to the pool/hot tub around 7:05 .. (pool opens at 7) whoever was in charge of "cleaning up" had the door locked and told me to wait.. so i waited - he let me inside but i had to sit at a table & wait for him to finish up whatever he was doing with the hot tub. Once he left and said it was all ready i noticed the hot tub was absolutely filthy. A thick film floated on top of the green water. The pool was green and murky. There was trash here and there and zero towels. The whole stay was just not worth what I paid at all. "