Hotel Keluarga di Novoli - San Donato

"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "

"El hotel tiene instalaciónes adecuadas bien pintadas y en orden, pero es muy pero muy pequeño el lugar y alejado del centro de Florencia, para llegar al centro hay que pagar mucho de Uber hasta 50 euros y En cuanto al desayuno siempre eh subido fotos para mostrar lo que ofrecen otros hoteles, pero esta vez no me dieron ganas de hacerlo, es muy pobre lo que ofrecen por lo que pagué. "

"Wir haben uns sehr wohl gefühlt. Das Personal ist toll."

"Kann man machen "

"This hotel was amazing from start to finish. Friendly and approachable staff, we ended up here by mistake through another hotel booking. Would highly recommend, and in a great location 10 mins away from central Florance. "

"The check in took almost 1 hour long. The place didn’t have a front desk and had issues processing my tax payment that I don’t understand why I didn’t paid everything at once."

"We booked 3 rooms. All were give mineral water on the first day only. Second and third day... no more water. We call front office, they give us on 2nd day. On the 3rd day - we called and they put us on hold for quite some time.... we hung up the phone. I am thinking - only mineral water... "