Hotel Keluarga di Florence

"This property is absolutely beautiful and amazing! If you want to relax while enjoying a beautiful scenic view, this is for you. If you want to walk around and explore, you can do that too. The staff are incredible and treated us very well. The shuttle to and from the hotel is a great amenity. The only complaint that we have is that the bedroom walls are a little thin and you can hear neighbors if you have them. Other than that, everything else about this place is awesome. It's up in the hills...

"The staff was very kind and helpful! We had to fly from Florence to Zurich and did not want to take our big luggage, so they held our luggage for us. Then they had it in our room for us upon our return to Florence. They even remembered each of our names when we returned several days later, and we really felt like guests instead of just another number. I can not thank them enough for their hospitality!"

"We had a wonderful stay at this hotel in Florence. From the moment we arrived, the staff was kind, welcoming, and very helpful. The communication before and during our stay was excellent, which made everything feel smooth and easy. The location was perfect for enjoying Florence, and the hotel itself felt comfortable, clean, and well cared for. After long days walking through the city, it was a great place to come back to and relax. What stood out most was the hospitality. The staff made us...

"Staff was very helpful and friendly. Clean room. Hopefully clean but stained shower grout. Breakfast was great! Parking was fine and relatively cheap for the night. We lucked out and got parking just in front of hotel for free. WiFi was non existent or very, very slow however."

"Wonderful, clean & well located."

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"Staff helped a lot friendly"