Pemandangan dari kamar

Ulasan untuk Oakland Marriott City Center

4 out of 5
Oakland Marriott City Center
1001 Broadway, Oakland, CA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 596 dari 1005 ulasan" "
Penilaian 8 - Bagus. 219 dari 1005 ulasan" "
Penilaian 6 - Cukup Baik. 85 dari 1005 ulasan" "
Penilaian 4 - Buruk. 41 dari 1005 ulasan" "
Penilaian 2 - Sangat Buruk. 64 dari 1005 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kayla

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely loved my stay here as two girls we felt super safe and love that there was top golf at the hotel along with great food options! Will be coming back for another stay
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Operations pada tanggal 29 Mei 2024
Dear Kayla, Thank you for choosing Oakland Marriott City Center and for your wonderful comments. We are pleased to know that we exceeded all of your expectations and that you loved our beautiful property. We are also glad that you enjoyed our delicious food and had a memorable time at Topgolf Swing Suite. Thank you again, and we look forward to welcoming you back soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Bridget

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was the cleanest rooms I've ever stayed in. The staff was so friendly.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Staussie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and quiet place to stay. It’s a busy area and parking is expensive. However, the stay is nice and staff are helpful.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michele

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Very clean and safe. Nice employees. Easy walk to BART. Too bad this company can’t clean up the city of Oakland as well as they do their hotel.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Operations pada tanggal 24 Mei 2024
Dear Crystal, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Oakland Marriott City Center; we look forward to seeing you again soon. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Solomon kassa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Operations pada tanggal 20 Mei 2024
Dear Mr. Kassa, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We look forward to sharing your compliments with them. We hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Vernice

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have been staying at this hotel for 30 years. It is beautifully upgraded. Downtown Oakland is not the vibrant place it used to be unfortunately, but this hotel property is a constant bright spot in the area. My late husband and I spent many a romantic weekend here and the expansive view of Oakland from the City facing rooms is still a beautiful sight to take in.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Elisa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We like our room very much and the bed is very comfortable!
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Muizz

Nice property
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Operations pada tanggal 15 Mei 2024
Dear Muizz, Thank you for the great review of Oakland Marriott City Center! We appreciate your comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

bonnie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Thursday through Sunday Valet Staff were excellent 5/9-12/2024. They were all professional and courteous. Working constantly to park and retrieve cars. The Door man wan nice as was cleaning staff
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rasoul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

john

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
j
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Director of Rooms Operations pada tanggal 13 Mei 2024
Dear John, Thank you for taking the time to post a nice rating of Oakland Marriott City Center. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Kelly O'ConnellDirector of Rooms Operations

8/10 Bagus

Hanifa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Decent stay.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GENERAL MANAGER pada tanggal 11 Mei 2024
Dear Hanifa, Thank you for the kind rating! It is always exciting to know that we exceeded most of your expectations; we are glad you enjoyed your stay. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon. Kelly O'Connell,Director of Rooms Operations

10/10 Sangat Bagus

Coin

Disukai: Fasilitas
Good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pleasant and efficient staff; lovely bar and restaurant on premises if you wish to have a convenient meal.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Director of Rooms Operations pada tanggal 10 Mei 2024
Dear Laura, Thank you for choosing to stay at Oakland Marriott City Center and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent on-site bar and restaurant. It was a pleasure to host you, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Erik, Oakland

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a nice property.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Operations pada tanggal 28 Apr 2024
Dear Erik, Thank you for the great review of Oakland Marriott City Center! We appreciate the flattering comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'Connell,Director of Rooms Operations

8/10 Bagus

Bassam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
park with valet and pay$60, otherwise your car won’t be safe
Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Rooms Operations pada tanggal 24 Apr 2024
Dear Bassam, Thank you for choosing Oakland Marriott City Center and sharing your experience. We deeply regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope to have another chance to provide a better experience in the future. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Andrea

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was in town for an event. The hotel staff was very friendly and helpful. I felt very safe. No issuing with parking and we enjoyed room service. *Only small issue and I didn't advise the front desk our refrigerator didn't work.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Cindy

Bepergian bersama teman, Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved the property. Didn’t feel safe walking too far from the property.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Director of Rooms Operations pada tanggal 22 Apr 2024
Dear Cindy, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Demetrius

Great
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Dain

Menginap 1 malam pada bulan April 2024
Tanggapan dari Director of Room Operations pada tanggal 15 Apr 2024
Dear Dain, We are thrilled you had an excellent stay at Oakland Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Jennifer, Long Beach

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was amazing and accommodated me by checking me in very early. Great room and right across the street from Bart station, so accessible to public transportation. Great food options closeby. Try to get a room with a view of the bay: the higher the floor the better! I was in the 20th floor! The best part was their customer service and I would highly recommend and will definitely stay there again.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was really nice
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the professional staffer, especially the security guards. They made me feel very welcome. The food at the hotel restaurants was tasty but high priced.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Operations pada tanggal 17 Mar 2024
Dear Mary, Thank you for choosing Oakland Marriott City Center and sharing your experience. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We are also happy to know you enjoyed your dining experience and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

jose

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to book but construction around the building and one ways can be confusing if you are not familiar with the area
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Oakland Marriott City Center pada tanggal 24 Mar 2024
Dear Jose,Thank you for taking the time to review our property. We are glad that you found booking an easy process. We hope to host you again in the future!

10/10 Sangat Bagus

Martha

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Rooms Operations pada tanggal 23 Mar 2024
Dear Martha, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Arturo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Director of Room Operations pada tanggal 3 Mar 2024
Dear Arturo, Thank you for the great feedback! It is always exciting to know that we exceeded all your expectations; we are glad you enjoyed your stay. We hope you were able to experience the best of thriving Oakland with our convenient downtown location near top dining, nightlife, entertainment, and sporting venues. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Diana

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked everything but seriously the parking should be included in the price. We were there 1 night and it was 45.00 to pay for parking. Not really excited about that.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Director of Room Operations pada tanggal 3 Mar 2024
Dear Diana, We are glad that you enjoyed your stay with us. However, we sincerely regret the disappointment that you had with our parking charges. Thank you for choosing Oakland Marriott City Center and we look forward to seeing you again very soon.Kelly O'ConnellDirector of Rooms Operations

2/10 Sangat Buruk

Jason

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had booked and paid for a king bed, instead was given two doubles. I call nonsense that Expedia “booked it wrong” with them. Unacceptable
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Director of Rooms Operations pada tanggal 26 Feb 2024
Dear Jason, Thank you for sharing your feedback. We regret the inconvenience you encountered regarding your reservation issues. If you made a booking through a third-party, prepaid site, you will need to make financial inquiries through them. We recommend that you contact them directly for a resolution regarding any billing concerns or inquiries. We appreciate your patience, and we hope you will revisit us whenever your travels you back this way.Kelly O'Connell,Director of Rooms Operations

10/10 Sangat Bagus

Evette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One night family stay attending Chinese New Year
Staff are very accommodating to our schedules, granting us early check in and late check out, very safe and quiet; walking distance to beautiful Chinatown, restaurants ~self parking very convenient ~ one drawback is no WiFi for a hotel like Marriott in 2024👎 charging $15 for a day
Beautiful morning rainbow
Gorgeous night view
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 28 Feb 2024
Thank you for reviewing your stay with us and we are thrilled to hear you enjoyed everything! For your next stay, WiFi is complimentary for all of our Marriott Bonvoy members and we can share more!

10/10 Sangat Bagus

lori

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 28 Feb 2024
Thank you for staying with us.

10/10 Sangat Bagus

Gabriel

The staff was superb everyone including front desk, the valet, and cleaning services
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 28 Feb 2024
Thank you for taking the time to review your stay with us!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 28 Feb 2024
Thank you for the 10/10 review of your stay!

10/10 Sangat Bagus

Meghan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It was a great hotel and the door dashers arrive fast! The only down size is parking. It was $45 a night.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Diego

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was clean and the view from the room was fantastic.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Director of Rooms Operations pada tanggal 5 Feb 2024
Dear Diego, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed the amazing views from your accommodations. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Brianna

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Doesn't serve breakfast
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Raquel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Flooded apt... and they saved the day
This was an emergency stay due to my apartment flooding. The Vallet and Staff were so good to me. Thank you so much
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Michael

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, wonderful staff, fantastic food.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Operations pada tanggal 1 Feb 2024
Dear Michael, Thank you for sharing about your stay at Oakland Marriott City Center. We appreciate the generous remarks and are glad you could enjoy our convenient, modern hotel that reflects the dynamic surroundings of downtown Oakland. We understand the importance of the details that make up a great stay and are happy knowing our prime location, courteous associates as well as food and beverages enhanced your visit with us. We hope to see you again soon!Kelly O'ConnellDirector of Rooms Operations

8/10 Bagus

Thanh

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

lori

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Regina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely hotel. Clean and convenient
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

8/10 Bagus

Amy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice view, comfortable room, sketchy neighborhood
I really enjoyed the big window with a view of Oakland and downtown SF. The bed was comfortable and there is an onsite restaurant. Nice lobby. The security in the hotel was good but the surrounding neighborhood is rough (much more than just a couple of years ago). You really have to be careful walking in this neighborhood at night.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center! We appreciate the beautiful picture of the view of The Bay and Oakland.

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Ramon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff … very pleasing and professional. They made the stay well worth it.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Operations pada tanggal 15 Jan 2024
Dear Ramon, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is ensuring every guest receives the thoughtful and attentive service they deserve. We will share your compliments with them. Thank you for choosing us, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 Sangat Bagus

Rene

Disukai: Fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Director of Rooms Operations pada tanggal 14 Jan 2024
Dear Rene, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Kelly O'Connell Director of Rooms Operations

2/10 Sangat Buruk

James

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 Sangat Bagus

Kiani

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really nice room and affordable also a great location. Could easily get to hot spots in Oakland. Check in was smooth and valet parking very convenient.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Director of Rooms Operations pada tanggal 9 Jan 2024
Dear Kiani, Thank you for writing a review about your stay at Oakland Marriott City Center. We are glad our location perfectly suited your travel plans and that you enjoyed our clean accommodations and valet service. It was a pleasure having you, and we look forward to hosting you again the next time you are in the area. Kelly O'Connell Director of Rooms Operations

10/10 Sangat Bagus

JAMES

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent staff with easy checking in and out. Special notice to Ms Monica. Excellent customer service.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for staying with us at Oakland Marriott City Center!

4/10 Buruk

Eric

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Won't book this place again
We booked an hour to play Top Golf and it was a disaster. The woman who set us up, walked away without giving us complete instructions how to use the system and we wasted most of our time having to restart the game because it kept having us play the same hole over and over. When we finally got past this, we played two holes and the system reset itself. We finally gave up. The restaurant/bar was open for a few hours in the am and then again in the pm. This was true even on Sunday when there were football games on all day. The bartender told us it was management cutting labor costs. The room was hot and muggy even with the AC on. Pillows were the softest and least effective I have ever used. Cheap, cut corners at every point, not up to Marriot standards. Friends stayed at the AC Marriot and we visited their location. Would rather have stayed there. Hotels.com site said price would be $183 including tax. When I arrived, the charge was $226 and we had no incidental charges. Seems like the website should be able to calculate all fees in advance.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari OMCC pada tanggal 14 Feb 2024
Thank you for reviewing your stay and we apologize you did not experience a true Oakland Marriott City Center stay. We have followed up internally to ensure this does not re-occur.