Pemandangan sekitar dari properti
Cek ketersediaan

Ulasan untuk Arbour Guest House

2.5 out of 5
Arbour Guest House
DUNOLLIE ROAD, Oban, Scotland

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 4 dari 35 ulasan" "
Penilaian 8 - Bagus. 9 dari 35 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 35 ulasan" "
Penilaian 4 - Buruk. 6 dari 35 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 35 ulasan" "

6,6/10

Kebersihan

6,4/10

Staf & layanan

6,4/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

5,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Francine

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Booking was not clear to indicate that parking although “available” did not mean on-site or free. Had to pay for meter and park either up the street or on the street. Had to switch rooms to have toilet & bath in room instead of shared. Also not clear in the booking site.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Arbour Reception pada tanggal 15 Mei 2024
Actually everything was very clear on the booking site had you read it. The room description is Family room with Shared Bathroom. You also did not read the booking confirmation which detailed the parking available.

8/10 Bagus

Catherine

Bepergian bersama keluarga
We loved the great location and how quiet the sleeping room was
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Arbour pada tanggal 15 Mei 2024
Thank you for your review

10/10 Sangat Bagus

Ferol

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pay for parking, but everything is in walking distance. Shower is the least favorable, warm water only, but great for the price.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arbour pada tanggal 30 Apr 2024
Thank you for your review

10/10 Sangat Bagus

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quiet warm.
Menginap 3 malam pada bulan November 2023
Tanggapan dari St Annes pada tanggal 19 Mei 2024
Thank you for your review

2/10 Sangat Buruk

Maxine

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Never Again
cleanliness not good, window sills, skirtings not cleaned in some time, carpeting dirty looking not been washed in some time either, window frames and net curtains mouldy, make do hardboard wall panel on wall not even painted, no towels in room unable to wash, due to shared toilet on our level with other room, unable to use as other guest vomiting all over floors and in corridor outside our room, trapped in our room all night, shower batroom was on the first floor were other guest shared but when trying that room always someone in. nobody on site just a phone number to contact, nobody answered left message, nobody rang back had to ring them back when they on duty 3-5pm complained about towels and bed, as old cheap metal framed bed, creaking and rikerty when you moved on it, asked to change rooms told they full on no other room left, not a welcoming land lady at all AVOID ROOM 8 AT ALL COST!!!!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Reception pada tanggal 28 Sep 2023
Sorry you were not happy. Unfortunately the guest in the room next to you was unwell and was sick in the toilet. We responded to your message by bringing you towels. The bed is a very sturdy metal frame. We did test it but could not detect any movement or creaking.the wood panelling and shelves in the room are wax polished to give a natural wood look.

6/10 Cukup Baik

ISABELLE

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Menginap 4 malam pada bulan Agustus 2023

4/10 Buruk

Karin

Menginap 2 malam pada bulan Juli 2023

6/10 Cukup Baik

Nigel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
Difficult to review. The photographs don't do it justice. It looks quite acceptable in the pictures but in reality it is very tired and tatty. In our room one bedside table was a piece of wood balanced on several bricks. A cupboard contained some old tiles and a broken door lock. One bedside lamp couldn't be plugged in because the socket was on the other side of the bed which was hard against the wall. Surfaces were quite worn. It was clean although a pile of used towels lying on the shared bathroom floor wasn't pleasant. Overall it needs stripping out with new furniture, a new carpet, and a coat of paint.
Menginap 2 malam pada bulan Juni 2023

6/10 Cukup Baik

Alan

Disukai: Kebersihan
Hotel review
Not as advertised
Menginap 3 malam pada bulan Juni 2023

6/10 Cukup Baik

Stephen

Im not a fan of shared bathrooms and keys that are tricky to maneuver but i take into account the age of the building and the character of the town.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Reception pada tanggal 3 Jun 2023
Thank you got your comments. You could have booked a room with an ensuite bathroom.

2/10 Sangat Buruk

Lesley

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Defo wouldnt recommend
Oban is an amazing place but the b n b was dirty , run down an manager has a bad attitude
Menginap 3 malam pada bulan September 2022
Tanggapan dari Housekeeping pada tanggal 7 Sep 2022
Sorry you were not happy with your stay. You reported that the room was dirty and there was blood on the bathroom walls. We could find no evidence of blood and the rooms are thoroughly cleaned after every departure.

4/10 Buruk

Kazym

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
Shower is inside the room. Toilet shared on the floor. Not value for money as I felt overcharged for the quality of the hotel. Breakfast is basic, non-attended
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Reception pada tanggal 29 Jul 2022
You booked a room with shower outside the room but we upgraded you to an ensuite shower. You booked budget but we have other rooms you could have booked. It’s always best to check what you are booking to avoid disappointment

8/10 Bagus

Margaret

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Clean and tidy
Room and ensuite were clean. The bed was clean and comfortable. TV worked. The property is un manned which was not a problem for us. Overall we got what we paid for.
Menginap 2 malam pada bulan Juni 2022
Tanggapan dari Arbour Guest House pada tanggal 13 Jun 2022
Thank you for your lovely review. We appreciate it 😊

10/10 Sangat Bagus

Clive

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, convenient location, clean and quiet
Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Duncan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Menginap 1 malam pada bulan November 2021
Tanggapan dari Elaine pada tanggal 16 Nov 2021
Thank you for your review. We appreciate it 😊

2/10 Sangat Buruk

Stephen

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don't stay disappointing!
I would like to express my disappointment with my stay, the room No5 on the 3rd floor was very dated, tiny, dirty, tv did not function, only the bottom inch of the radiator got warm, bedside tables were fit for the bin, a plug socket on skirting was loose,the shower was full of moldy grime and I make no claims to be a safety or fire expert however the label on the fire extinguishers on the landings state they were last inspected 16/14! On the plus side the sheets were clean.
Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari Reception pada tanggal 2 Des 2021
Sorry you were disappointed. We were quite disappointed that you arrived very late and hadn’t thought it necessary to advise us of that. We checked the room and found it warm and the tv working perfectly well. We are fully compliant with current fire regulations.

6/10 Cukup Baik

Kirsten

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021

6/10 Cukup Baik

Jimmy

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
To many stairs to my room and the toilet outside my room was very small
Menginap 3 malam pada bulan Agustus 2021
Tanggapan dari Reception pada tanggal 2 Sep 2021
Sorry you felt there were too many stairs. We do request that guests inform us in advance of their arrival if they have any mobility problems.

4/10 Buruk

Triston

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
One night family break.
Menginap 1 malam pada bulan Agustus 2021

8/10 Bagus

Lucas

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Little town
The stay was OK. The room is fine. The beds are a little too soft and the bathroom door was unable to close due to some issues with the floor, this was rather unpleasant... If they fix this, I recommend to stay here.
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Elaine pada tanggal 15 Okt 2020
Hi, never had a complaint about the bed being too soft before ! we did fix thd raised told as soon as you brought it to our attention. Glad you enjoyed your stay on balance.

6/10 Cukup Baik

Tanya

Bepergian dalam rombongan
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Elaine pada tanggal 2 Sep 2020
Thank you for your review Arbour Guest House

6/10 Cukup Baik

judith

Disukai: Kebersihan, kenyamanan kamar
Décevant.
Beaucoup d'informations erronées sur le site : parking gratuit = uniquement la nuit! ; salle de bains privée = partagée entre 3 chambre! ; wifi gratuit = impossible de se connecter! Par ailleurs, chambre sur rue très bruyante dès tôt le matin. Pas grand'monde à l'acceuil. Points positifs : très bien situé, chambre spacieuse, propre et confortable.
Menginap 2 malam pada bulan Agustus 2019

8/10 Bagus

Karin

Disukai: Staf & layanan, kenyamanan kamar
Prima verblijf
Ruime woning. Wel vochtig.
Menginap 2 malam pada bulan Agustus 2019

4/10 Buruk

Cody

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Checked into our ground floor room and it smelled very strongly of mold. They moved us down the street to another lodging. The second room was adequate but bed pillows and comforter smelled. Great location. Need to fix mold issue with Arbor. Overall they were gracious about changing our room.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Arbour guest house pada tanggal 25 Agu 2019
Thank you for your comments. In the first room the carpet had just been cleaned, so you were smelling carpet cleaner. Our bedding is laundered every day so you must have been smelling laundry soap.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Ottima posizione a pochi minuti dal terminal traghetti. La struttura andrebbe rimodernata in molti punti e abbisognerebbe di un po' di pulizia in più e di qualche lavoro di ristrutturazione ( pavimento scricchiolante e rumoroso). Sicuramente il prezzo è troppo elevato per quanto offerto.
Menginap 2 malam pada bulan Agustus 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Partage de la salle de bain toilette-sale-pas de papier toilette- cintres cassés-sofa hors d'usage-
Menginap 4 malam pada bulan Juli 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Fasilitas
Menginap 2 malam pada bulan Juli 2019

4/10 Buruk

Marie Eveline

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
No dont go.
The place is clean shower works well, however the bed in our room was a disaster and most uncomfortable. A steel frame that creaked and groan (neither my husband nor I are overweight) the mattress one could feel the springs through them... worst couple of nights sleep.
Menginap 2 malam pada bulan Juli 2019
Tanggapan dari Reception Arbour pada tanggal 9 Jul 2019
Sorry you were unhappy with the bed. The last guest review said they had a very comfortable sleep in that room.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Arbour Guest House pada tanggal 17 Jun 2019
Thank you! Glad you were happy with your stay

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were very helpful and friendly, the room was basic but very clean.
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Arbour Guest House pada tanggal 17 Jun 2019
Thank you for your kind comments..We appreciate it. Arbour Guest House

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was spotlessly clean, and the girl that booked me in was pleasant and welcoming. She warned me about the two flights of stairs to get to my room. I feel that this should have been mentioned during the booking process.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Reception pada tanggal 19 Mei 2019
Thank you for your review. We are happy you enjoyed your stay with us. Our booking confirmation does inform guests that most of our rooms are upstairs, and requests that you inform us of any mobility problems. Best regards Glengorm

6/10 Cukup Baik

Sheila

Tidak Disukai: Kebersihan, staf & layanan
It's a lovely town
Not expected though booking had been made and reminders received. Shower and bathroom floor grubby. Oban is overpriced
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Arbour guest house pada tanggal 9 Mei 2019
Thank you for your review. The flooring is an off white colour which may have looked grubby to you. I can assure you that our bathrooms and showers are cleaned every day.

4/10 Buruk

Ian

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Lack of service
Noisy, had to fix bed, toilet seat loose, windows locked, smokers outside, no plug in sink. Lots of little things let it down
Menginap 2 malam pada bulan April 2019
Tanggapan dari Arbour Guest House pada tanggal 23 Apr 2019
Dear Guest, sorry you were dissatisfied, mainly with the window. It is our policy to have the ground floor windows kept locked. Surely if they were open it would have been noisier? and the smoke would have come into the room? The toilet seat will be fixed shortly. The plug is not left in the sink to avoid risk of overflowing. There is usually a good reason for everything.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business Staff
Very pleasant stay. Would definitely recommend.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Mandy pada tanggal 27 Mar 2019
Thankyou for your review.