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Ulasan untuk Bonita Beach Hotel

2 out of 5
Bonita Beach Hotel
8100 Coastal Hwy, Ocean City, MD

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 420 dari 1067 ulasan" "
Penilaian 8 - Bagus. 352 dari 1067 ulasan" "
Penilaian 6 - Cukup Baik. 145 dari 1067 ulasan" "
Penilaian 4 - Buruk. 76 dari 1067 ulasan" "
Penilaian 2 - Sangat Buruk. 74 dari 1067 ulasan" "

8,0/10

Kebersihan

8,4/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Xavier

Bepergian bersama keluarga
Disukai: Staf & layanan
They need to fix their tv channels they had nothing for kids
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 21 Mei 2024
Hello Xavier, thank you for taking the time to leave a review of your recent stay with us. We are sorry to hear about the issues you encountered with the TV channels during your stay. We appreciate your feedback regarding our channel selection and we will look into adding more options for children of all ages. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a more enjoyable experience in the future.

10/10 Sangat Bagus

Fred

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Property was in good condition and close to the beach.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Hello Fred, thank you for taking the time to leave a review of your recent stay with us. We are pleased to hear that you found our property in good condition and enjoyed the close proximity to the beach. We look forward to welcoming you back soon!

8/10 Bagus

Brittany

Bepergian bersama keluarga dan anak
Hotel and location was nice. Room was spacious & clean. Staff members were friendly & pleasant. Indoor pool was a plus. Kids loved it even though it was a little cold for a “heated pool”. My only issue was half the tv channels didn’t work and we had the worst neighbors ever. The strict no smoking rule clearly didn’t stop them, and you could hear them/their children until atleast 330am.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Hello Brittany, thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that you enjoyed our hotel's location, spacious and clean room, and friendly staff. It's also wonderful to know that your kids enjoyed the indoor pool. We sincerely apologize for the inconvenience caused by the malfunctioning TV channels and the disturbance from neighboring guests. We strive to enforce our no-smoking policy strictly to ensure a comfortable stay for all our guests, and we regret that it did not prevent the issues you experienced. Your comments will help us address these problems and improve our services. We hope to have you again in the near future for an even better experience. Safe travels!

8/10 Bagus

Abigail

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay for a few days
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Hello Abigail, thank you for taking the time to leave a review of your recent stay with us. We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're glad we could provide a pleasant experience for you. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Bagus

Brooke

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not bad but the room layout is weird
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 20 Mei 2024
Hello Brooke, thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that your stay was overall positive. We understand that the room layout didn't meet your expectations, and we appreciate your input as it helps us improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.

8/10 Bagus

Ayoade

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were good and very supportive. Nice ambiance and ample parking space.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 14 Mei 2024
Hello Ayoade, thank you for your review of your recent stay with us. We are glad you enjoyed your time at Bonita Beach Hotel and that our staff provided excellent service. Your feedback is appreciated and we look forward to having you again soon. Safe travels!

10/10 Sangat Bagus

Sabrina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The check in was quick and easy and the check out was very nice I am going to come back soon Nice dining close to hotel the room was very clean and the view was very nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 14 Mei 2024
Hello Sabrina, thank you for your review of your recent stay with us. We are so glad you enjoyed your stay and that our staff provided a smooth check-in process. We are also delighted to hear that our location served you well. Your feedback is appreciated and we look forward to having you again in the near future. Safe travels!

10/10 Sangat Bagus

Kenny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property itself was amazing. Super convenient location and the room was very comfortable for me and my fiance
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 14 Mei 2024
Hello Kenny, thank you for your review of your recent stay with us. We are so glad that we exceeded your expectations and that you found true comfort during your stay. Your feedback is appreciated and we look forward to having you again in the near future!

8/10 Bagus

cindy t

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 9 Mei 2024
Hello Cindy, thank you for your feedback on your recent stay with us. We are very glad you had an overall positive experience at Bonita Beach Hotel. We pride ourselves on providing our guests with a comfortable and memorable stay. Once again, thank you for your feedback and we hope to have you again soon!

8/10 Bagus

Sean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location and good amenities.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 8 Mei 2024
Hello Sean, thank you for your review of your recent stay at Bonita Beach Hotel. We are very glad you enjoyed your stay and that our location and amenities served you well. Your feedback is crucial as we strive to provide our guests with a comfortable and memorable experience. Once again, thank you for your feedback and we hope to have you again soon.

10/10 Sangat Bagus

Sermin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hotel Management pada tanggal 8 Mei 2024
Hello Sermin, thank you for your review of your recent stay with us. We are so glad you enjoyed your time at Bonita Beach Hotel and that we provided a five out of five experience. Your feedback is appreciated and we hope to have you again soon. Safe travels!

6/10 Cukup Baik

Chandra

Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 6 Mei 2024
Hello Chandra, thank you for your review of your recent stay at Bonita Beach Hotel. We are disappointed to see that we fell short of providing a five out of five experience for you. We hope to have you again in the near future for a much-improved stay.

10/10 Sangat Bagus

HEATHER

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 29 Apr 2024
Hello Heather, we are so glad you had an excellent stay! We strive to provide our guests with a comfortable and memorable experience. We hope to have you again soon. Safe travels!

10/10 Sangat Bagus

Michelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great value and amenities
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hotel Management pada tanggal 15 Apr 2024
Hello Michelle, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here along with our many amenities. Your feedback is appreciated and we look forward to having you again in the near future.

8/10 Bagus

Keyona

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The lady at the front desk when we checked in was very friendly and welcoming. The rooms are outdated and all the channels on the TV didn't work (we weren't there to lay in the room all day and surf the TV, so it was fine with me lol), but the room was clean and comfortable, and it served its purpose for the night.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 2 Apr 2024
Hello Keyona, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your stay and that our staff provided excellent service. Our maintenance team will look into your concerns regarding the TV's not working in your room. Your feedback is appreciated and we hope to have you again soon!

8/10 Bagus

Bethany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 26 Mar 2024
Hello Bethany, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Its a great place to stay close to beach and nice staff. Everything was looked after that we asked about. Nice place to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Hello Mark, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon!

10/10 Sangat Bagus

Cherie

Disukai: Kondisi & fasilitas properti
N/a
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 18 Mar 2024
Hello Cherie, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and that all of your needs were met. Your feedback is appreciated and we hope to have you again soon!

6/10 Cukup Baik

Alicen

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Management pada tanggal 19 Mar 2024
Hello Alicen, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your stay. We apologize for that and we hope to have you again in the near future for a much-improved experience. Safe travels!

8/10 Bagus

Kathryn

Disukai: Kebersihan, staf & layanan
Would stay again
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 8 Des 2023
Hello Kathryn, thank you for your review and kind words. We can't wait to have you again in the near future. Safe travels!

10/10 Sangat Bagus

Celia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We love this hotel, our only complaint is that the pool was too cold to swim in, we thought it would be warmer.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 23 Okt 2023
Hello Celia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 Bagus

Elaine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pool could be warmer
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 23 Okt 2023
Hello Elaine, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback regarding the temperature of the pool will be shared with our maintenance team. Once again, thank you for your feedback and we hope to have you again soon!

8/10 Bagus

David, Greensburg

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 23 Okt 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. We hope to have you again soon. Safe travels!

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. Clean and the staff is very pleasant.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 18 Okt 2023
Hello David, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Thank you for your feedback and we hope to have you again soon. Safe travels!

10/10 Sangat Bagus

Randolph

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Extremely helpful and knowledgeable staff.Daily room service. Close to everything. They have a very strict non smoking policy of which we very much liked.will definitely be back.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 16 Okt 2023
Hello Randolph, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service all around. Your kind words are appreciated and we hope to have you again soon. Safe travels!

8/10 Bagus

Colleen

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 6 Nov 2023
Hello Colleen, thank you for taking the time to leave a review on your recent stay with us. We are so glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon!

6/10 Cukup Baik

anthony

Disukai: Kebersihan, staf & layanan
Rooms need updating.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 16 Okt 2023
Hello Anthony, thank you for taking the time to leave a review on your recent stay with us. Your comments regarding updates have been duly noted as we strive to enhance our guest experience. Thank you for your feedback and we hope to have you again soon!

4/10 Buruk

cheyenne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
My stay.
Water leaking in my room and hallways, strong mold smell in my room I honestly should of got a refund back for my weekend stay
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 16 Okt 2023
Hello Cheyenne, thank you for taking the time to leave a review on your recent stay with us. We apologize for not meeting your full expectations during your time here. Our maintenance and housekeeping teams are taking your feedback seriously, and they are investigating the source of these problems to ensure they are promptly resolved. We hope to have you again in the future for a more well-rounded stay.

8/10 Bagus

Cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 12 Okt 2023
Hello Cynthia, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all of your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Hotel TLC-Rude Lady
We have stayed at this hotel a few times. It isn't bad for the cost of the stay. Beds are not comfy, needs TLC throughout the building. Cleaning staff friendly, front counter in the most part is nice. However, this time we did experience a very rude person. We booked with hotels. com have use them many times even with this Hotel. As we arrived the balance owe wasn't correct, I tried to show the women who wouldn't look at my receipt told me I went through a third party, was nasty and didn't want to even try to work out why their computer had us owing more. She gave us an 800 number told us to go ahead and call they will tell us the same thing she is telling us and using Hotels.com may be the problem. I called to get a price booking direct and the cost was the same as Hotels.com. We have never had this problem before with booking. com. She handle it in an unprofessional manner. We paid what she would only accept went to our room the keys did not work, we had to go back to her and told her the keys did not work she asked did a red or green light came on we said no Nothing came on. She told this maintenance worker to go up and check the keys and once you get the door open see what the problem is. We followed him up to the room the keys didn't work! He left us in the hallway went to get tools and came back to fix the problem as we stood there for a while waiting to enter the room. He did apologize, but we were at the point to go back to her and request another room.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 12 Okt 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. Your continued support throughout the years is greatly appreciated as we value your business. We apologize for any miscommunication or confusion regarding your reservation. We will coordinate with our staff to ensure quality service is provided and that all questions asked by our staff are handled promptly. In addition, we apologize for any inconvenience regarding the keys not working properly. We will address this with our maintenance team to make sure this does not occur in the future. We aim to provide a comfortable and hassle-free experience for all our guests, and it's disappointing that we fell short during your stay. Your feedback will assist us in making the necessary improvements, and we hope to have the opportunity to provide you with a better experience on your next visit.

8/10 Bagus

Kathy

Bepergian bersama teman
Disukai: Staf & layanan
This is an older hotel, so some of the amenities are lacking, and there were a few maintenance issue with the room. The hotel staff however was fantastic. We interacted with multiple people members of the staff while there, and they were quick to try to resolve issues. Everyone had a great attitude and was very helpful. Hotel felt safe and quiet.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 11 Okt 2023
Hello Kathy, thank you for taking the time to leave a review on your recent stay with us. Our team strives to create a positive and welcoming environment for all our guests, and it's wonderful to know that they were able to assist you during your stay. We apologize for any maintenance issues you encountered in your room. Rest assured, your comments will be shared with our maintenance team to address and resolve any concerns promptly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Bagus

Donovan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 10 Okt 2023
Hello Donovan, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Your feedback is appreciated and we hope to have you again soon. Safe travels!

10/10 Sangat Bagus

Donna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cute older hotel but we’ll kept and clean and friendly staff
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 10 Okt 2023
Hello Donna, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that our staff provided excellent service. Your feedback is appreciated and we hope to have you again soon. Safe travels!

2/10 Sangat Buruk

jessica

Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 6 Okt 2023
Hello Jessica, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again in the future for a more positive experience.

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Hotel Management pada tanggal 6 Okt 2023
Hello Henry, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 Cukup Baik

Karen

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
The location was excellent and we were close to the things we wanted to see. The bed pillows, linens, and towels could have been nicer. The pillows were like sleeping on 2 rock hard pancakes and not comfortable at all. The A/C also needs a tune up as it runs super loudly.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 5 Okt 2023
Hello Karen, thank you for taking the time to leave a review on your recent stay with us. We're delighted to hear that you found our location excellent and convenient for your plans. However, we want to extend our apologies for the issues you encountered with the pillows, linens, towels, and the A/C unit. We take your comments seriously and will review the quality of our bedding and towels to ensure a more comfortable stay for our guests. Additionally, we will address the A/C unit to ensure it operates more quietly and efficiently. Your feedback is greatly appreciated and we hope to have you again in the near future for an even better experience.

8/10 Bagus

Melisa

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Really good for the price.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Hotel Management pada tanggal 4 Okt 2023
Hello Melisa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your feedback and we hope to have you again soon. Safe travels!

6/10 Cukup Baik

Holly

Was okay
Place could use some updating. Dingy and wallpaper peeling. Needs a toaster or breakfast area.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 4 Okt 2023
Hello Holly, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback regarding updates to the hotel. Your feedback will be taken into consideration as we actively look to find ways to enhance our guest experience. We hope to have you again soon for an even better stay. Safe travels!

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I'll come back!
In town for a Ocean's Calling Music Fest--totally enjoyed our stay! Room was clean and comfortable, property was easily accessible, plenty of food and entertainment within walking distance. Our room had the ocean view balcony which was BEAUTIFUL for the sunrise. The AC was cold, the water was hot, the sheets were clean and the staff was very kind!! I'll stay here again!
Menginap 3 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 4 Okt 2023
Hello Douglas, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had a memorable experience with us and that our amenities served you well. Thank you for your kind words and we can't wait to have you again in the near future. Safe travels!

8/10 Bagus

Vanessa

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Old and outdated but clean. Very quiet, nice balcony, great beds. Lots of amenities although we didn’t have time to use them.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 3 Okt 2023
Hello Vanessa, thank you for taking the time to leave a review on your recent stay with us. We are very glad you had an overall positive experience with us and that our location and rooms provided both peacefulness and comfort. We hope to have you again in the future for an even better experience and so you can also enjoy our many amenities. Safe travels!

6/10 Cukup Baik

Shandi

Bepergian bersama teman
Average accommodations, could us some updates.
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 3 Okt 2023
Hello Shandi, thank you for taking the time to leave a review on your recent stay with us. We appreciate your honest feedback as we always work to enhance our guest experience. We will take your feedback into consideration in the near future. We hope to have you again in the future for an even better stay. Safe travels!

10/10 Sangat Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 3 Okt 2023
Hello Jeffrey, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again soon. Safe travels!

6/10 Cukup Baik

Christian

Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 23 Okt 2023
Hello Christian, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations and we apologize for not meeting all of your needs. We hope to have you again in the near future for a much-improved experience. Safe travel!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don’t Stay Here!
Worst guest services I have ever experienced, and I travel for work.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 2 Okt 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. We are so sorry that we fell below your expectations during your time here. Your feedback is appreciated and we will use it to improve our services. We hope to have you again in the future for a more positive experience. Safe travels!

4/10 Buruk

Robert

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Overall displeased , the hotel was hot coming in , pool was not clean enough, the rooms were average and outlets were outdated couldn’t recharge my phone kept falling out of the power socket No cable tv only few channels, cheap on bathrooms products , soap , shampoo and conditioner..kitchen sink got clogged up and so did the toilet as well And no dishwasher to clean the dishes average fridge and microwave so ya my experience was not so great.. the views were ok beds where ok walking to the beach was convenient.. my overall rating is 2 out of 5 stars
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 26 Sep 2023
Hello Robert, thank you for taking the time to leave a review on your recent stay with us. We deeply regret that you found the hotel to be uncomfortably warm upon arrival. We will review our cooling systems to ensure a more pleasant environment for our guests in the future. We also apologize for the state of the pool and the cleanliness of your room. Maintaining a clean and enjoyable experience for our guests is a top priority, and we will address these issues with our housekeeping and maintenance teams to prevent future occurrences. Our maintenance team will also look into your concerns regarding the outlets and bathroom. Your feedback is invaluable to us, and we are committed to making improvements based on your comments. We hope you might consider giving us another opportunity to provide you with a better experience in the future.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 27 Sep 2023
Hello, thank you for taking the time to leave a review on your recent stay with us. It appears we did not meet your full expectations during your time here. We apologize for that and hope to have you again for a more positive experience.

10/10 Sangat Bagus

Betty

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 26 Sep 2023
Hello Betty, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. We hope to have you again in the future!

10/10 Sangat Bagus

Megan

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was excellent- we arrived a couple hours early and they had a room ready and allowed us to check in early which was wonderful! The room was clean, pool was clean and well kept as was the hotel as a whole. The only MINOR complaint I have is that our room wasn’t cleaned or replenished of supplies (towels, toilet paper, beds made, etc.) during the 3 days that we were there. Otherwise it was PERFECT! Highly recommend staying here both on and off season!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 25 Sep 2023
Hello Megan, thank you for sharing your feedback about your recent stay. We're delighted to hear that you had an excellent experience with us. We appreciate your recommendation and value your positive comments. However, we apologize for any inconvenience regarding our housekeeping policies and procedures. We look forward to having you again in the future. Safe travels!

8/10 Bagus

Bakary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not bad
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Hotel Management pada tanggal 25 Sep 2023
Hello Bakary, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and hope all your needs were met. Thank you for your support and we hope to have you again in the near future!

10/10 Sangat Bagus

keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Hotel Management pada tanggal 25 Sep 2023
Hello Keith, thank you for taking the time to leave a review on your recent stay with us. We are very glad you enjoyed your time here and that all your needs were met. Thank you for your support and we hope to have you again in the near future!