Hotel dekat Ochsner Medical Center - West Bank

"This was my first time staying at this particular Holiday Inn in New Orleans, the West Bank Towers location is always my go to, but the Harvey location did not disappoint! We were a little confused about the cleaning of the room request but our stay was awesome. I assume it was because of Mardi Gras but it was fine. Our room was cleaned on the last day of our 5 day stay. Thank you to everyone who made our visit pleasant and comfortable and a special thanks to Ms Debbie in the breakfast lounge....

"The hotel was very clean. The staff was very friendly and professional. "

"The room was great and spotless upon arrival!"

"The staff was was excellent. They were very helpful and friendly. They answered questions and helped with everything "

"When i 1st arrived i had issues with the room but the hotels employees got right to it Brandy and Tiana were off great assistance they apologized for the inconveniences I had but made it right will definitely stay at this location again "

"I paid for a KING sized bed, and got 2 full instead. The faucet handle broke and the key card took 30 minutes or more to work. However, the front desk employee named ANNA, was always EXTREMELY PLEASANT AND FRIENDLY!! I would go back JUST FOR HER CUSTOMER SERVICE!!"

"Clean "

"Beautiful "

"Clean staff and front desk accommodated me with everything I needed and sum….. worker love them very nice and let us know actually what we needed to know man at the bar was new and needed advice because I worked at a casino I let him know what he needed and how to really make his drink I feel that they need to really learn how to make drinks so that we wouldn’t have to go somewhere else to get them but he was new and I couldn’t complain he did what he could ….. and he helped us with our orders...

"Bed was amazing and breakfast was delicious!"

"Work on that elevator, and put a dehumidifier in the rooms to decrease mold. It has that smell. Otherwise it’s truly a great hotel. Parking can be crazy. "

"H"

"Room was spotless! Check in by Ryan was smooth and easy. Texting for tips on where to go was super easy and helpful! The bartender,Justina was amazing and gave us great tips for local stops. "

"Excellent "

"Clean rooms and quiet stay. Front desk workers need more customer service training though. They were on their phones and not polite."

"Everything was exquisite from start to finish!"

"Have stayed here twice now and the rooms are truly excellent. The hotel itself is beautiful as well"

"Room was spotless "

"The hotel reached out prior to our arrival to ask if we had special requests. Communication was wonderful throughout the stay, with text messages offering housekeeping service when we still had our do not disturb light selected (no hanging paper signs on the doors here!) The linens were quite nice and crisp, and the selection of pillows was wonderful. I found the mattress a bit firm for my preference and they added a mattress topper. The room was beautiful, spacious, serene, spotless, and...

"This hotel is beyond beautiful, and the staff are EXCELLENT. Everyone was kind, attentive, helpful, and professional. This is the best hotel I've every stayed at! My husband and I went for our honeymoon -- it was nice to visit the sites and then stay here in the Business district. It was easy to catch the trolley right down the street. "