Hotel Keluarga di Ojai

"This is a beautiful property. That being said, for the price, I had exceedingly high expectations. We could have paid more for a spectacular view. However, every room should have at least a nice view. We had a view of a small grass area with shrubs and a wall. There was an ant problem in the room. There were greasy hand prints on the door. The shower stayed warm, but not hot. Signage said to leave towels on the rack if we want to save water and not get fresh towels. We left them on the rack and...

"The large pool area was great with the beach chairs. The espresso available all day was appreciated. The room was clean and comfortable. It was walking distance to downtown Ojai."

"Clean room"

"First of all it was rated a 9 out of 10 and I would definitely not say that was true! It was an 8 at the very best. Our room was clean, but had a hair on the bathroom floor and one of the pillow cases was dirty. The sitting area tables were not cleaned throughout the day and the seating was not very nice for being rated a 9. The night staff were like zombies, dry and no personality. They did not tell us where the ice machine was, where the pool was, what the wifi was, that there was only...

"Staff has a mean attitude. If I knew, we would have picked somewhere else. The parking is full of ants. AC didn't work right. For the price, rooms are garbage. There are homeless and addicts all over the place"

"Always excellent"