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Ulasan untuk Country Inn & Suites by Radisson, Norman, OK

2.5 out of 5
Country Inn & Suites by Radisson, Norman, OK
960 Ed Noble Parkway, Norman, OK

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 236 dari 1000 ulasan" "
Penilaian 8 - Bagus. 269 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 194 dari 1000 ulasan" "
Penilaian 4 - Buruk. 160 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 141 dari 1000 ulasan" "

6,8/10

Kebersihan

7,4/10

Staf & layanan

6,2/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Jessica

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Michel

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Jen

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in staff was very nice. We didn’t have bath towels in the room & but staff provided when asked, lots of holes in walls & dressers, large hole in bath tub was taped over with electrical tape, corners of room/bathroom had debris, main stairs had visible debris (ie: butter pat sat on stairs for 2 days). We didn’t spend much time at the hotel so it was fine for what it was, but I wouldn’t choose to stay here again, especially for the price (>$200/day
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Rodney

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Cinde

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Smokers around front door forced us to walk through the smoke.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Brenda

Disukai: Kebersihan, staf & layanan, fasilitas
Getting into the entrance of the hotel was odd. We had to go through the parking lot of an empty, rundown restaurant with big potholes in the driveway.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

anil

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff was friendly, but beds were itchy and they were out of basic stuff like towels . Breakfast items were limited, so if u go 30mts to closing U will be eating scraps. I won’t recommend.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Laura

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
price
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Janice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is in great and very clean condition. Hot showers, clean rooms, affordable rates! Area is a little run down with restaurants that are out of business. But I feel it still a safe area to stay while traveling.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

mike

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Lock everything down
Very nice hotel. Thought was great neighborhood. Got hitchrack tote stole. Didn't know if security system worked?? Police verified that it probably doesn't work. Problem in past??? Very nice hotel but empty out car and lock everything down.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Nelson, Davie

Bepergian dalam rombongan, Traveler bisnis
Very nice facility
Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Garrett

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Jeanetta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The mattress was to soft for me, a clean towel hanging in the bathroom had a brown stain on it.
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Stephanie

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Uncomfortable and dirty
These are probably the most uncomfortable beds I’ve ever stayed on in a hotel. There was a moth dead on the floor in the bathroom and the bathtub had like a huge crack in it. The room also had a major musty smell. Overall would not stay here again.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Andreas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quiet and simple.
Menginap 5 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Adam

Bepergian bersama keluarga
I won’t be staying here again
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Vernon

Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Victoria J

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Kayla

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Towels stained, pool closed but didn’t say it, breakfast gross
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Larry

Disukai: Staf & layanan
It was average
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Jill

Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pick somewhere better
The place smelled like weed. The pool was “under construction.” Breakfast was a joke. Shower curtain had stains. Used lotion bottle left in the bathroom. Would not recommend to stay.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Claudia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was very comfortable and clean.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kelle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy to get to and near restaurants.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bad breakfast
The room was nice,clean and comfortable. Breakfast was a bad experience. Went down at 9 am. 2 sausages left. Nothing else except watered down waffle mix. Someone was in the back room watching TV but never came out while we were there for about 30 minutes. Pool was in disrepair.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Tim

Disukai: Kebersihan, staf & layanan
Everything was fine except there was very little hot water, not even tepid water temp, I couldn’t even shower it was so cold.
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Lois

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
We had to change rooms three times before we had a suitable room! The T.V. didn’t work in the first room, so we were transferred to another room that had only scalding HOT water and the deadbolt on the door would not work. Very, very disappointing for a Comfort Inn & Suites! I would not recommend staying at the motel!
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice and guiet, had a top floor room! TV didn't work at first but the came and fixed it !
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Michael

Bepergian bersama teman
The room was fine, except for a terrible smell that even deodorizer couldn't cover up. I could hear the a/c unit in the room dripping when it was off. The thing is, we used to stay at the La Quinta right nearby, but changed because ITS room smelled badly! The breakfast was really spare and otherwise, I wish we had gone to IHOP.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very convenient features in the room, including a tiny night-Lightning.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Roberto

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Shelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Shelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Was very disappointed that the pool wasn't working. That was one the reasons i booked this hotel.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Kimberly

Disukai: Kondisi & fasilitas properti
A
Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

TIMMIE

Tidak Disukai: Kebersihan, kenyamanan kamar
Fix the air conditioner please!!
El aire acondicionado de la habitacion no funcionaba bien por lo que solicitamos ayuda y nos cambiarom fe habitacion. La lampara de luz de mi velador no funcionaba. En la nueva habitacion la cama sonaba cada vez que me voltwaba.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Tracie

Bepergian bersama teman
Disukai: Staf & layanan
Overall, our stay was good. We were a little nervous after reading some reviews, but also mindful that we wouldn't be spending a ton of time in our room. Room #1 (209): The handles on several of the drawers were broken and the flip lock on the door was hanging on by a thread so we couldn't use that, just the deadbolt which was fine. The AC did not work in that room and there were some pellets of some sort under some of the pillows...but the AC was the big thing for us so we asked to be moved to a different room. I did see reviews that stated front desk staff were unfriendly and difficult when it came to moving rooms so I was prepared for the worst and we were prepared to move hotels and just swallow the lost money but front desk staff were very kind and helpful and got us into a new room with a working AC. Room #2 (209): The water in the sink and shower were scalding hot even though we had it set to cold. We ended up having to wet our towel and sponge bath ourselves. The TV turned off every 15 mins or so and the volume didn't work so every time I turned the TV back on, the volume was back at the default setting which was kind of loud especially when my boyfriend was already sleeping. Overall, it wasn't terrible. Once we were in a room with AC, it made our stay better. If they could fix the water issue, it would've been fine.
Menginap 5 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Clotilde

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
No avía agua fría no pude ducharme la alberca cerrada poco susio
Menginap 2 malam pada bulan September 2023

2/10 Sangat Buruk

Margie

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
Does not deserve any star, no cold water in room, just scalding hot water even in toilet. Refrigerator filled with wet towels defrosting I presume but not usable. Two guests in room with one set of towels, had to go ask for more. Mentioned hot water issue told they were aware of problem, why put people in room?! Then get home and find I was overcharged $50.00 for room. DO Not Stay here !!!!!! I will be calling management tomorrow since today is holiday My feet were boiled trying to get in tub. Main reason to stay in hotel is to take showers when traveling and had no drinking water, too hot
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Cheri

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Jason

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I was disappointed to find out the pool was out of service. Reading other reviews, it sounds like the pool has been closed for quite some time. The room smelled musty on first entry; assuming it was the A/C unit. The ceiling vent fan in the bathroom was non-functional; just made a horrible squealing sound. The sink stopper was missing. Toilet ran constantly unless he handle was jiggled. There were spots on the walls of the room and bathroom that appeared to be dirt or blood. The same type of stain was on the corner of one of the bed comforters. Hairs were found on the floor of the bathroom as if wasn't fully cleaned. No hairdryer in the bathroom. There was a dead bug on the floor of the bathroom and another in the room. The mattresses were very firm. The refrigerator in the room was cold enough to for drinks, but not enough to safely store food. I could tell this was originally a hotel built in the early to late 90s and remodeled. The main positive was that it was quiet studying on the West side of the building; there's only a wooded area back there. I've stayed at many Radisson hotels before and most were fine. This is the first one that needed some major TLC.
Menginap 1 malam pada bulan September 2023

4/10 Buruk

Kimberly

Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

jessica, Carson

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Curtain was taped to the wall to block out sun there was a toenails on the ground upon arrival and hairs in the bed
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

emilia

Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Liesa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room was kind of gross and not well taken care of.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Care pada tanggal 30 Agu 2023
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the cleanliness of the hotel during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
A little rough, but clea
Room was clean, bed very comfortable. Good breakfast options with hot food. Furniture needs updating, some were chipped. Refrigerator not cold enough. If you just need a place to sleep, this checks the box.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

daniel

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not clean
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Customer Care pada tanggal 24 Agu 2023
Thank you for taking the time to post a review. We're sad knowing that your stay was anything less than pleasing due to the cleanliness of the hotel during that visit. It is our top priority to provide comfortable accommodation to all of our valued guests and we apologize for any inconvenience this may have caused you. Know that your feedback is truly valuable to us and will be forwarded to the hotel management for further improvement of our services. We hope for another opportunity to make a more favorable impression in the future.

4/10 Buruk

Harold

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Sounds silly but we got the room for a getaway with a pool, nothing said about until asked and it was “oh our pool is closed due to an incident and has been for some time”…we went somewhere else.

6/10 Cukup Baik

Shannon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Things we didn't like: "swimming pool down for maintenance " Did not see one staff member the time we was there working on the pool. The tv turned off after 10 to 15 min and then you had to turn it back on again. This happened the wntire time the tv was being watched. There was not enough towels..no wash clothes. Had to leave a note for housekeeping to provide them. No plug for the bath. If you have little children they would had to take a shower. Things that was good: the air conditioning was great. The breakfast was what was expected not great but not terrible. Parking was good. Easy checkin. The beds were comfortable.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Customer Care pada tanggal 20 Agu 2023
Thank you for posting a review. We do appreciate that you pointed out the positive aspects of your stay but are even more appreciative of the opportunity to learn where we can make improvements on. We are saddened to hear that your stay was less than satisfying due to the condition of the pool, television, availability of room amenities and staff service at that time. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to make a more favorable impression in the future.

6/10 Cukup Baik

Tammy

Bepergian bersama keluarga
The free breakfast was good.
Menginap 8 malam pada bulan Juli 2023
Tanggapan dari Customer Care pada tanggal 14 Agu 2023
Thank you for taking the time to post a review. We are glad to hear that you had an amazing stay with us and you enjoyed our breakfast. Ultimate dining experiences are one of the things that we always make sure to be of top quality and we are thrilled to know that we were able to exceed your expectations. We greatly value your feedback and it will be shared with our team. We hope to see you again when your travels bring you back to Norman.