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Ulasan untuk Hampton Inn & Suites Moore

2.5 out of 5
Hampton Inn & Suites Moore
614 Northwest 8th Street, Moore, OK

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 393 dari 542 ulasan" "
Penilaian 8 - Bagus. 93 dari 542 ulasan" "
Penilaian 6 - Cukup Baik. 29 dari 542 ulasan" "
Penilaian 4 - Buruk. 13 dari 542 ulasan" "
Penilaian 2 - Sangat Buruk. 14 dari 542 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Jennifer

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Staff
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Nila

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The USB ports were weak and plug ins loose by the bed. We had to charge by the desk lamp.
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Janet

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I got checked into a dirty, used room. Had to go back & ask for a new room. Once I checked into that room, I had to double check reviews because I had picked this hotel for having a 9 rating on cleanliness & was disappointed. My shoes were sticking to the dirtiness of the carpet, when I checked the bed for bugs the liner of the bedding had blood stains.. the other bed’s had some kind of coffee stain on it also.I didn’t want to have to go and ask for ANOTHER room so I just dealt with it but I would definitely say the “exceptional”reviews are not as accurate as they should be.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Francis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for leaving us a 5-star review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations.We appreciate your support and hope to have the pleasure of welcoming you back soon for another wonderful stay!

6/10 Cukup Baik

Stanley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The room was too small and not much space to move around. The bathroom door is a sliding door that cannot be locked. The carpets were very dirty inside the living space.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kaye

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very quiet and convenient. I had a 5:00am flight the next day so this was perfect for me
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for your review! We're delighted to hear that you found our hotel quiet and convenient, especially with your early flight the next day. Providing a peaceful environment for our guests is important to us, and we're glad we could accommodate your needs. We hope to welcome you back for another convenient stay in the future!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Our trip was amazing, great hospitality, room was nice and clean, comfortable, and the breakfast was phenomenal. I was not expecting the breakfast to be so good, but it was delicious and a great variety. I will definitely be booking again.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for your amazing review! We're thrilled to hear that you had a wonderful trip and enjoyed the hospitality, cleanliness, and comfort of your room. We're especially delighted that you found our breakfast to be phenomenal with a great variety. Providing delicious and satisfying meals for our guests is important to us, and we're glad we exceeded your expectations.We can't wait to welcome you back for another fantastic stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

8/10 Bagus

Ryan

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Not so good by Hilton
ROOM 506 smelled of mildew as soons as you walked in the room!!! The cabinet door to the refrigrator was leaning on the side of the desk when I entered so I left it alone so I dont get charged for anything missing. Lucky I was only sleeping here for the night and left 6am next morning. This Hampton inn for me was unacceptable by hilton standards.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay in Room 506. It's disappointing to hear about the mildew smell and the condition of the refrigerator cabinet door. This does not meet the standards of cleanliness and maintenance that we strive to uphold.We appreciate you bringing these matters to our attention, and we will be addressing them with our team to ensure they are rectified promptly. Please rest assured that your experience is not typical of the service and quality we aim to provide.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that reflects the true standards of our hotel.

10/10 Sangat Bagus

Kenny

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for your glowing review! We're delighted you enjoyed your stay with us. Your satisfaction is our ultimate goal, and we're thrilled we achieved it. We can't wait to welcome you back soon!

8/10 Bagus

Mark

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Nice hotel. Rough area
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for your review! We're glad you found our hotel nice. We understand concerns about the area and take guest safety seriously. Please know we have measures in place to ensure a safe and comfortable stay. We appreciate your feedback and hope to welcome you back soon.

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Housekeeping needs to pay attention to basic toiletries. The facial tissue box was almost empty when I checked into the room. Also, it would be nice if guests were given free water in the room.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for sharing your feedback with us. We apologize for the oversight regarding the facial tissue box in your room. We'll address this with our housekeeping team to ensure that all toiletries are adequately stocked for our guests' convenience.Regarding the provision of water in the room, we appreciate your suggestion and will consider it for future improvements. In the meantime, we'll make sure to provide clear information on the availability of water and other amenities for purchase.We value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future.

6/10 Cukup Baik

Mark

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan
No daily service. Didn’t even replace towels.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
We appreciate your feedback, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

8/10 Bagus

Nancy

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool is heated which was amazing!! Although, it looked a little green but my kids didn’t mind. The only major downfall was the breakfast. The juice machine was broken and the juice they sat out had gone bad or something. It was disgusting to say the least. Your options were really only cereal, yogurt, or a waffle. The yogurt and milk aren’t in a fridge, they’re just in a bucket with ice. Some of the wallpaper in our bathroom/room was coming off the wall from what looked like water damage??? Even up to about a foot high. Again, these are just little things. We only stayed one night and the heated pool was the highlight since it was 12 degrees and my kids couldn’t wait to have some fun in the water!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for sharing your feedback with us. We're delighted to hear that your kids enjoyed the heated pool, despite its appearance. However, we apologize for the inconvenience you experienced with the breakfast and the condition of your room.Your comments about the juice machine and the quality of the breakfast options are concerning, and we will address these issues with our team to ensure improvements are made. Additionally, we will investigate the water damage in your room and take necessary steps to rectify it.We appreciate your understanding of these issues and your patience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was New Years Eve but was so quiet!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hotel Manager pada tanggal 28 Mar 2024
Thank you for your review! We're thrilled to hear that you had a quiet New Year's Eve during your stay. Providing a peaceful environment for our guests to relax and unwind is important to us, even during special occasions. We appreciate your feedback and hope to welcome you back for another peaceful stay in the future!

10/10 Sangat Bagus

Doug

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent place to stay!
From the lobby, to the room, to breakfast, everything was terrific. The staff were friendly and helpful. Everything was very clean!
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

rosemarie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
overall a good stay
the bed was a luttle too high. i'm 70 and it was hard to adjust to a high bes
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Brian

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
There was no hot water. Had to take a cold shower in the morning. Front desk didn't seem to care enough to give us a discount for the problem. Want be going back.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jessica

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Karl

Bepergian bersama keluarga
Hotel was very clean, great location right off the highway. Staff was great
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

michelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed for FIVE nights...every staff member was more than friendly and courteous. Very professional and accommodating. Wish all Hamptons were run this way and had the excellent staff we encountered. Well done and we will stay here again! : )
Menginap 4 malam pada bulan November 2023

10/10 Sangat Bagus

Rachel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Kasey

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Kayla

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

donny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoyed my stay greatly
Menginap 2 malam pada bulan November 2023

6/10 Cukup Baik

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room temp was at 16 degrees when I walked in, was freezing, the. I turned it up and it didn’t do anything so I turned it off instead,
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Maria

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Eileen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff, nice, large, clean room. Good free breakfast and coffee and free parking. Not far from fast food, airport, downtown.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Kaye

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very easy process from check in to checkout
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The front desk personnel were so kind and friendly!! THANKS for a great stay.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Bill

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Mayra V, Oklahoma City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Vanessa

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The first room we got was not clean. The sheets had not been changed and the walls were dirty throughout the room. The lady on the night shift informed us that because of booking through Expedia that she would not be able to refund us but was able to switch us to another room. We received the new room that was a lot better but at least the sheets looked clean. I'm not sure I would stay here again but appreciated the front desk lady.
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Trinetta

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
No hot 🔥 water
I did not have hot water in the sink or shower
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

LeAudrey

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From check-in to check-out, both Karlie and Alondra greeted us with smiling, friendly faces. Something most hotels are lacking. The rooms are clean, quiet, and comfortable (even the pillows). The pet area is quiet with actual grass, had a station with clean up bags and a trash can and the grass was devoid of dog feces. This shows me that hotel staff actually clean the area since not all pet owners pick up after their pet. The pet “deposit” is higher than most and is not actually a deposit. You do not get the money back even if your pet does no damage to the room. This is not exclusive to this hotel. Most hotels we had required a pet deposit, but none as high as this one. If we come back this way again, we will definitely stay here. Kudos to Karlie and Alondra. You are the face of Hampton and should be commended for your friendly smiles and welcoming demeanor. Well done.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Keli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Kathleen

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sara

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Craig

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Cy

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Trigena

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Daren

Disukai: Kebersihan, staf & layanan
AC unit was noisy, microwave was at knee level in a small, 2 bed room. Staff was good.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Eileen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2023